Real Unlim S
Real Unlim M
No data speed caps or limits.
In order to enjoy unlimited internet:
- Terminate your current data session for 1-2 seconds, for that turn off Mobile Data or select the Airplane mode
- Then turn on Mobile Data again or disable the Airplane mode.
Make sure your phone’s Access Point Name is set to internet.
The any-net national minutes quota can be used to make onnet and off-net (other KZ mobiles and landlines) calls
To check remaining minutes quota:
- Dial *111*3#
- Via the My activ app
- In your personal area at activ.kz
What if I run out of my any-net minutes quota?
If you run out of your any-net national minutes quota, the following rates will apply until your next bill cycle starts:
- Mobile calls - 14 tg/min
- Landline calls - 18 tg/min
You can also purchase a minutes add-on ’30 minutes to all KZ mobiles for 210tg/30days’ by calling *888*1# (add-on is available provided you are current with your monthly plan payments).
- Real Unlim S – dial *166*1*6# or text 6 to 166
- Real Unlim M – dial *166*1*7# or text 7 to 166
- Real Unlim L – dial *166*1*8# or text 8 to 166
You can also activate the plan from your personal area at activ.kz or through My activ app or at Kcell/activ store.
If you have insufficient balance in your account to cover the plan fee, it will be activated but further usage will be charged based on the rates applied when the plan fee is not paid. Your any-net minutes quota will be renewed and access to unlimited internet restored upon collection of the regular plan fee.
ATTENTION! Any unused data/minutes allowance from your current plan will be lost once you switch to a Real Unlim plan.
The monthly payment (monthly fee) is first collected upon plan activation and then every 30 days between 00:00 and 02:00, Nur-Sultan time.
If the fee could not be collected when due due to insufficient funds in the customer’s account, unlimited internet and any-net minutes quota will not be available for use and will only be provided after the customer has topped up his phone any time after 02:00 with sufficient amount and the plan fee has been collected. To ensure the tariff fee is collected correctly, we recommend topping up your phone before 00:00 or after 02:00 (Nur-Sultan time).
The unlimited internet and minutes quota is valid for 30 days, including plan activation or payment due date, except while roaming, and will be lost if customer switches to a different plan.
To view the remaining minutes quota, days left till next due date, dial *111*3# or check it on My activ app or your online account.
Daily Package is activated when the plan fee is not paid when due, provided that customer has 70 tenge or more in his account.
Daily Package* includes:
- free onnet calls
Price – 70 tg/day
To check remaining data, dial *111*3#
*If you have minutes/data allowance from Daily Package, plan or any other service, allowance expiring soonest will be used up first.
Daily Package is valid until 01:00am (Nur-Sultan time) of the next day. Daily Package is an integral part of the tariff and, therefore, cannot be deactivated.
The Daily Package price is collected daily between 00:00 and 02:00, Nur-Sultan time. If balance is too low to cover the Package price, it will be collected when customer tops up his phone with 70 tenge or more.
When customer tops up with the amount sufficient to cover the plan fee, it will be collected and Daily Package deactivated. However, any unused data and minutes from the Daily Package will be available till the end of their validity period.
When customer activates the plan or buys a Starter Pack with Real Unlim as default plan and has insufficient fund to cover the plan fee, Daily Package will not be activated till the end of that day, even if his has 70 tenge in his account balance. In this case customer will be charged the calling/data rates applied when the plan fee is not paid. The first attempt to activate the Package and collect its price will occur between from 00:00 to 02:00 the next day, Nur-Sultan, if there is still not enough funds in his account to cover the plan fee.
What if I do not have 70 tenge in my account?
If Daily Package is used up or balance is less than 70 tenge the following rates will apply:
- Mobile calls — 14 tg/minute
- Landline calls — 18 tg/minute
- Data — 1 tg/MB
Please note!!! Starting 08.10.2020, the off-bundle rates (rates applied when the tariff fee is not paid) on the Real Unlim tariffs will change. Learn more here.
- Onnet SMS and MMS — 7 tenge/SMS*/MMS
- Offnet naitonal SMS — 14 tenge/SMS
- Always Available — 0 tenge
- Conference Call service is not available
- Roaming — standard roaming rates applicable on the date of service use, depending on the country visited and provider selected
*You can buy an add-on ’30 onnet SMS for 150 tenge for 30 days’ by calling *888*2#.
All rates are shown in tenge inclusive of VAT and are only valid in the territory of the Republic of Kazakhstan. Billing increment: calls – 1 second, data – 1 KB.
If customer activates a data/voice/sms service with limited validity while on the Real Unlim plan, the data/minutes/sms expiring soonest will take priority and will be used up first. If unlimited internet is available for use (i.e. when all the plan conditions are met), any other data allowances from other services will not be used.
The Real Unlim plan is subject to fair use principles: everything to provide all of our customers with high quality service and prevent network disruptions.
If customer changes plans or Real Unlim is no longer available, he will be moved back to his previous plan, and such previous plan is not available – to any other pay-as-you-go plan, unless the law requires otherwise.
Company has the right to unilaterally review or amended these terms and conditions.