Trust Certificate

Installation of Qaznet Trust Certificate

Kcell JSC informs its customers of the need to install Security Certificate on personal devices capable of connecting to the Internet

Due to the increase of identity and personal data theft, including stealing money from bank accounts, introduced a security certificate as an effective tool to protect the country’s information space from hackers, online fraudsters and other types of cyber threats.

The security certificate will help protect the information systems and data, as well as detect hacker and cyber-attacks of the Internet fraudsters on the country’s information space, private and banking sector, before they can cause damage.

Security certificate is a set of digital characters used to transfer traffic that contains protocols supporting encryption. Thus, it will allow local Internet users to be protected from hacker attacks and viewing illegal content.

Pursuant to the Law of the Republic of Kazakhstan On Communications and clause 11 of Rules for Issuing and Applying Security Certificates, Kcell JSC informs its customers of the need to install Security Certificate on devices capable of connecting to the Internet. According to law, telecom network operators are to ensure that customers with whom the operators have service contracts are able to install the security certificate on their mobile devices.

We draw your attention to the fact that installation of the security certificate must be done on each device that will be used to access the Internet (iOS/Android mobile phones and tablets, Windows/MacOS personal computers and laptops).

Customers failing to install Security Certificate on their mobile devices may face technical limitations when accessing certain websites.

Installation instructions
for mobile devices

Download Certificate

iOS

2

Settings → General → Profiles → Qaznet Trust Network: click Install and then Install again.

3

Settings → General → About → Certificate Trust Settings: enable Qaznet Trust Network and click Next

Android

2

Settings → Security and Location → Encryption → Install

3

Find the certificate. Select file. If prompted, enter password and click ОК.

4

Type in Qaznet Trust Network. Select VPN and applications and then click OK.


Instruction
for web-browsers

Download Certificate

FAQ

Security Certificate — digital certificate software designed to protect the Internet users from content that is prohibited by the laws of the Republic of Kazakhstan, as well as from malicious and potentially dangerous content. The security certificate is intended to provide the users of mobile services in Kazakhstan access to the Internet access in the most secure manner.

Security certificate has been developed in Kazakhstan and is provided by the authorized state body.

The security certificate will allow you to protect yourself from online fraudsters, hacker attacks and illegal content on the Internet. This is required under Kazakhstan law. The law On Communication and clause 11 of Rules for Issuing and Applying Security Certificates prescribe that telecom network operators are to ensure that customers with whom the operators have service contracts install the security certificate on their mobile devices.

Security Certificate is to be installed on personal computers, smartphones, tablets and other devices that are capable of connecting to the Internet.

You may have problems accessing the Internet.

The security certificate has no access to your personal data.

activ.kz, kcell.lz or qca.kz

Contact Call Center on 3030 (Activ) or 9090 (Kcell) or any of our customer service centers in Nur-Sultan.

In pursuance of the Law of the Republic of Kazakhstan On National Security of the Republic of Kazakhstan and to ensure information and cybersecurity, the National Security Committee has successfully completed testing the security certificate application.

How you can remove a security certificate from personal devices:

Removing a security certificate from a Windows PC:

1. Open Control Panel

2. Select Network and Internet / Network and Sharing Center

3. In the appeared window, click Manage browser settings / Browser properties, then the Properties: Internet window will pop up. Click on the Content tab and then Certificates. Then select Trusted Root Certification Authorities and delete the certificate.

Deactivating and removing a security certificate on Android devices.

Deactivation: Защита and location -> Шифрование и учетные данные -> Trust certificates -> User -> Qaznet Trust Network -> Deactivate the certificate.

If your device does not support certificate deactivation, you can remove the certificate. To that end, select Защита and location -> Шифрование и учетные данные -> Trusted certificates -> User -> Qaznet Trust Network -> Delete -> Ok

1. Защита and location 2. Шифрование и учетные данные 3. Trusted certificates 4. User 5. Delete

Deactivating / removing national security certificate on iOS devices.

To deactivate: Settings - General - About - Certificate Trust - Click on Qaznet Trust Network.

To remove: Settings - General - Profiles - Qaznet Trust Network security certificate - Delete (if necessary, enter the device passcode).

1. Go to Settings on your device 2. General 3. Profiles: 4. Select the certificate you want to delete: 5. Click Delete profile and confirm the action.