Press-center
25th May 2020

We will take care of you. Kcell and IMEDICUS launch the MobiDoctor online doctor consultation service

Kcell and IMEDICUS - exclusive representative of the leading Russian telemedicine developer Mobile Medical Technologies LLC - are launching the mobi Doctor service.

The activ customers will be able to get unlimited online consultations of an on-call physician or pediatrician 24/7 from anywhere in the world, even after the pandemic restrictions are lifted. The doctor will contact you within a few minutes via chat or audio/video call on the mobile app or on mobidoctor.kcell.kz website. The consultation lasts about 30 minutes. You can describe the health issues you or your child may have and he or she will answer your questions. You can also ask the doctor to explain your lab tests or give a second opinion, or get recommendations on medicines or treatment plan. A virtual medical chart will be issued and available in your personal account. You can use the online chat to share your attending doctor’s prescriptions, lab test results or images with the doctor.

Consultations are provided by qualified doctors of leading clinics in Moscow and St. Petersburg with the average work experience of 17 years and the average doctor rating of 4.9 out of 5. It is expected that the customers will soon be able to consult with the best local physicians in Kazakh, as well.

The Doctor package is currently available on and included in the Jańa 3990 service plan fee. However, you can upgrade your package to Doctor+ for a small fee of 699 tenge a month. The Doctor+ package gets you unlimited consultations with an on-call therapist or pediatrician and an extended line of services. For comparison, the cost of a one-time visit to a doctor from Moscow is 6990 tenge.

“Today, the number of services that people can access using their smartphones in increasing and mobi Doctor is one of them. Together with the IMEDICUS company, we launch the service that is more relevant and vital than ever before. Given the COVID-19 pandemic and the state of emergency, most people across the country have been placed under the movement restrictions until further notice. And this is where mobi Doctor comes in quite handy. It is very easy to use, just install the application or visit the website to begin an online consultation with a doctor. At the moment, online consultations of an on-call therapist are available to the activ customers on the Jańa 3990 plan as part of the Doctor package and are already included in the service plan fee. For an extra fee, activ customers can upgrade to the Doctor+ package and get medical advice for a child or one more adult as well as a wider range of services”, said Bekarys Nurumbetov, Head of New Business Development Department of Kcell JSC.

“We are working to make the medical consultation available to all people of Kazakhstan and reduce medical inequalities in the country, regardless of the user location”, said Alia Ospanova, Director of IMEDICUS LLP.

“We believe that people should be able to get medical advice from experienced doctors at any time of the day or night, regardless of their location and health problems. It is important to bear in mind that the medical care service is not limited to coronavirus. Another important thing that needs to be addressed is how to get this service during the lockdown without breaking the self-isolation regime. And telemedicine is ready to help”, says Denis Yudchits, Director General of OOO Mobile Medical Technology.

To learn more about the mobi Doctor service, visit activ.kz/ru/service/doctor or mobidoctor.kcell.kz.

About OOO Mobile Medical Technology:

OOO Mobile Medical Technologies (MMT) is a leading Russian developer of the digital telemedicine projects. Founded in 2013, MMT unites software developers, leading medical and preventive institutions in Russia, practicing doctors and related specialists. MMT is one of the leaders in the telemedicine service in the Russian Federation. According to experts from Roskachestvo and Roszdravnadzor, in March 2020 Online Doctor was on the top of the rating of functional and user-friendly applications for online medical consultations. The service is recognized as one of the socially significant Internet Information Resources by the Ministry of Digital Development of the Russian Federation. 98% of users gave the highest score to the quality of online consultations, the average rating of doctors - 4.9 out of 5.

About IMEDICUS LLP:

IMedicus LLP is an official representative of OOO Mobile Medical Technologies in Kazakhstan. The company's mission is to provide a high quality of life for everyone, by providing qualified online medical consultations with the best doctors, wherever you are. The company was created to participate in medical smart projects and development of digital healthcare in Kazakhstan.