Kcell/activ offices opened closed in Almaty and Nur-Sultan
Our customer services offices and stores in Nur-Sultan (8, Prospekt Respubliki) and Almaty (51, Alimzhanova St., Mega Center Almaty) are open and work according to the schedule
We recommend that you book your visit at https://www.kcell.kz/ru/map/offices Here you can also find information on working hours of our stores and customer service across Kazakhstan.
You can also get the necessary information or activate services without leaving your home:
- via call centers 9090 and 3030
- on mobile apps My activ / My Kcell
- activ and Kcell pages on Facebook, Instagram
You can register new or transfer your current activ number to someone else online at www.reg.activ.kz
There is also an online store where you can purchase phones on an installment plan and order a free courier delivery www.activ.kz/shop
Please, be reminded to follow the safety measures and wear masks when visiting our customer service offices/stores.
On our part, we take the following safety measures: all employees wear masks, limited number of people for indoor gatherings, hand sanitizers, disinfection of premises.