Comfort

Comfort

Comfort XL

15GB

 

Unlimited onnet calls

220 minutes to call other mobile networks in Kazakhstan

1000 onnet SMS

Tariff fee
2 790

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Services

Comfort L

12GB

 

Unlimited onnet calls

180 minutes to call other mobile networks in Kazakhstan

1000 onnet SMS

Tariff fee
2 390

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Services

Comfort M

10GB

 

Unlimited onnet calls

110 minutes to call other mobile networks in Kazakhstan

1000 onnet SMS

Tariff fee
1 990

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Services

Comfort S

8GB

 

Unlimited onnet calls

80 minutes to call other mobile networks in Kazakhstan

800 onnet SMS

Tariff fee
1 690

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Services

Comfort XS

4GB

 

Unlimited onnet calls

50 minutes to call other mobile networks in Kazakhstan

500 onnet SMS

Tariff fee
1 390

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Services

Unlimited Education package

Get online education comfortably at no extra cos!

Get access to ‘Unlimited Education’ package to enjoy unlimited use of educational websites of Kazakhstan. Access is provided upon collection of the regular tariff fee. To activate package, dial *812#.

Tap the link to view the list of educational websites approved by the Ministry of Education and Science of Kazakhstan.

Access speed is limited to 1.5 Mbps

If you click the links to other websites or banner ads, or when using maintenance traffic, private browsing mode, VPN channels, proxy servers, anonymizers, you will be using the data allowance from your tariff or data add-on or a data service (if any is active on your account).

The "Internet as a gift" offer has been EXTENDED! Learn more→

We have extended our "Internet as a gift" offer until 31.01.2019

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Nur-Sultan time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Change in Tariff from 07.06.2018 Learn more→

Please, be reminded that the Internet as a gift special offer that gives you extra 1 to 10GB has been extended until 30.06.18.

From 07.06.2018, the terms and conditions of the ‘Comfort’ lineup of tariffs will change as follows

1. Tariff fee:
Comfort XS - 1 390 tenge
Comfort S - 1 690 tenge
Comfort M -  1 990 tenge
Comfort L - 2 390 tenge
Comfort XL - 2 790 tenge

2. The following data add-ons will no longer be available for purchase on this tariff:
500MB for 290 tenge
1GB for 390 tenge
2GB for 590 tenge

Instead, we will offer
1GB for 450 tenge (*888*3*1*1#)
2GB for 650 tenge (*888*3*1*2#)

Data add-ons

  1. Data add-on is only available for purchase after payment of the Tariff fee.
    2. Data add-on is valid for 30 days from activation (until 23:59 of the 30th day, Nur-Sultan time).
    3. You may purchase more than one data add-on at a time, in which case the data add-on expiring soonest will be used first. If you have data allowance from both the tariff and your data add-on, the data allowance expiring soonest will be used first.
  2. The data add-on price is collected on full upon its activation, subject to sufficient balance in your account.
    5. Unused data will be lost:
    • Upon its expiration;
    • Upon termination of the mobile services contract.
    6. Should you change your tariff, you will keep your data add-on until its expiration date.
    7. Compatibility conditions:

Data add-ons are not available if you have any of the following data services active on your account:
- One Year of Internet

- Half Year of Internet

- Quarterly Internet

- other speed-cap data services

If you purchase a data add-on prior to activation of any of the above services, it will only become available for use after that service is switched off.

Data add-ons can be activated along with the following services:

- One Year of Internet+

- Online

- Mobile Internet Plus

- Internet+

- Bonus Internet

In which case, the data allowance expiring soonest will be used first. When both allowances (from data service and add-on) are used up, the 11 tg/mb rate will apply through the end of your bill cycle.

 

These conditions may be reviewed/amended with prior notice.

Change in Tariff from 07.06.2018 Learn more→

We have extended the Internet as a gift special offer until 31.08.2018. What’s more, we have upsized Internet as a gift on all ‘Comfort’ tariffs!

Tariff

Internet as a gift, 30 days

 Comfort XS

2GB

 Comfort S

6GB

 Comfort M

7GB

 Comfort L

8GB

 Comfort XL

12GB

Changes will come into force after 07.06.2018 upon collection of the tariff fee.

We have extended the Internet as a gift special offer until 31.10.2018 on all ‘Comfort’ tariffs!

 
 

For your comfort

Data
Packs

 

Tariff
re-activation