Comfort+

COMFORT+


Comfort XS+

1 390 ₸ every 30 days

  • 5 GB mobile data
  • Unlimited onnet calls
  • 40 minutes to call other KZ mobiles
  • 100 onnet SMS

1 390 ₸ every 30 days

Comfort S+

1 890 ₸ every 30 days

  • 10 GB mobile data
  • Unlimited onnet calls
  • 80 minutes to call other KZ mobiles
  • 100 onnet SMS

1 890 ₸ every 30 days

Comfort M+

2 390 ₸ every 30 days

  • 15 GB mobile data
  • Unlimited onnet calls
  • 150 minutes to call other KZ mobiles
  • 100 onnet SMS

2 390 ₸ every 30 days

Comfort L+

2 790 ₸ every 30 days

  • 20 GB mobile data
  • Unlimited onnet calls
  • 200 minutes to call other KZ mobiles
  • 100 onnet SMS

2 790 ₸ every 30 days

Details

Unlimited Education package

Get online education comfortably at no extra cos!

Get access to ‘Unlimited Education’ package to enjoy unlimited use of educational websites of Kazakhstan. Access is provided upon collection of the regular tariff fee. To activate package, dial *812#.

Tap the link to view the list of educational websites approved by the Ministry of Education and Science of Kazakhstan.

Access speed is limited to 1.5 Mbps

If you click the links to other websites or banner ads, or when using maintenance traffic, private browsing mode, VPN channels, proxy servers, anonymizers, you will be using the data allowance from your tariff or data add-on or a data service (if any is active on your account).

Comfort Unlimited*

The Comfort Unlimited offer gives you unlimited access to Youtube, Instagram and WhatsApp and valid from 28.06.18 to 14.03.19 on Comfort S+, Comfort M+ and Comfort L+ tariffs. Оffer is available for activation until 28.02.19.

Warning!

To enjoy unlimited access, dial *812# and wait for the sms confirming activation of the Comfort Unlimited special offer, restart your phone for the changes to go live in your phone. Dial *812*3# to check if Comfort Unlimited is active on your account.

General terms

  1. No other applications are covered by this offer.
  2. Unlimited access is provided:
  • upon payment of the tariff fee
  • if you have your inclusive data allowance from the tariff (it should be more than 0KB after deducting the reserved data)
  • when you use the latest versions of the apps for iOS and Android.
  1. Comfort Unlimited does not cover:
  • voice calls through WhatsApp
  • use of browsers;
  • receiving push-notifications;
  • automatic software updates;
  • other applications running in the background;
  • downloading apps from Google Play, App Store;
  • using the private view mode;
  • using the phone as modem;
  • VPN-channels, proxy servers;
  • InstagramStories, IGTV;
  • online broadcasts.
  • not using the latest versions of applications.
  1. Offer is deactivated when you switch to any other tariff (except for Comfort S+, Comfort M+ and Comfort L+).
  2. Offer is not available while roaming.
    5. While you are engaged in the initial data session on 2G/3G network or when your mobile device registers on a 4G network, a certain amount of data will be automatically reserved from your data allowance. If you run out of data allowance – a certain amount of money will be charged to your account to ensure uninterrupted browsing. To find out more about data reservation, click here.

Tariff activation

Activation to tariff plans Comfort XS+, S+, M+, L+ is closed for activ subscribers from March 05, 2019.

How to check the remaining data/minutes/SMS allowance

To check your remaining COMFORT+ data allowance, dial *111*3# or get your full usage details through My Activ app (download in Google Play and AppStore).

What is not covered by tariff monthly fee

  • Calls to KZ landlines — 18 tenge/minute;
  • SMS to other KZ mobiles — 14 tenge/sms;
  • Onnet MMS — 7 tenge/msg.

When tariff fee is due and how it is collected

Subject to sufficient account balance, tariff fee is collected once in 30 days between 00:00 and 02:00 Nur-Sultan time.

  • If tariff could not be collected, the following rates will apply:
    • National calls — 14 tenge/minute;
    • Onnet SMS — 7 tenge/sms;
    • Mobile data — 14 tenge/MB.
  • Once the fee has been collected, your inclusive allowance will be renewed and available for use until the next bill cycle starts.

For correct operation of the Internet traffic accrued, it is recommended to interrupt the current Internet session for 1-2 seconds: turn off mobile data or select «flight mode» and then resume using the Internet: turn on mobile data / turn off «flight mode».

If you run out of data, SMS or minutes

If you run out of data, SMS or minutes and your current bill cycle has not expired, access to the respective service will be blocked.

  • To restore access to that service, use any of the methods listed below:
    • Use Early Tariff Renewal option. Dial *167#OK to use this option. Learn details.
    • Purchase extra packages(prices include VAT):
      • 1 GB for 450 tenge. To purchase, dial *888*3*1*1#;
      • 2 GB for 650 tenge. To purchase, dial *888*3*1*2#;

      For correct operation of the Internet traffic accrued, it is recommended to interrupt the current Internet session for 1-2 seconds: turn off mobile data or select «flight mode» and then resume using the Internet: turn on mobile data / turn off «flight mode».

      • 60 minutes to other KZ mobiles for 390 tenge. To purchase, dial *888*1*1#;
      • 30 Onnet SMS for 150 tenge. To purchase, dial *888*2*1#.
    • To remove block and allow to charge overage rates during the entire period of tariff use, dial *325#ОК and provide consent to be charged:
      • Mobile data — 14 tenge/MB;
      • Calls other KZ mobiles — 14 tenge/minute;
      • Onnet SMS — 7 tenge/sms.
  • Click here to learn more about blocking.

Compatibility conditions

General and specific terms and conditions of Comfort+ tariffs

Select a package to connect

To connect «Comfort XS+»

  • Dial USSD command *166*1*15#
  • or
  • SMS text «15» to 166

To connect «Comfort S+»

  • Dial USSD command *166*1*16#
  • or
  • SMS text «16» to 166

To connect «Comfort M+»

  • Dial USSD command *166*1*17#
  • or
  • SMS text «17» to 166

To connect «Comfort L+»

  • Dial USSD command *166*1*18#
  • or
  • SMS text «18» to 166