Education Through the Internet service terms and subscription

Service allows the Users to access only a specific list of sites from the Service catalog which can be found at ca.activ.kz. The Catalog contains a list of websites recommended by the Ministry of Information and Communication of the Republic of Kazakhstan.

Activation:

  • Text a non-blank SMS (except СТОП/STOP, стоп/stop and Стоп/Stop) to 727; or
  • Dial *727#.

Service is provided to the User upon collection of the daily fee of 10 (ten) tenge, including VAT.

Initially, the fee is collected upon Service activation and then on a daily basis between 00:00 and 02:00, Nur-Sultan time. If the fee could not be collected due to insufficient balance in the User’s account, it will be collected after 02:00, Nur-Sultan time, when the User tops up their account.

User will be disconnected from Service, should payment of the Service fee be delayed for more than 14 (fourteen) consecutive days.

Deactivation:

  • Dial *727#, select item 3 from the menu; or
  • Text СТОП/STOP, стоп/stop or Стоп/Stop to 727.

The Education Through the Internet service (Service) is provided by mobile operator Kcell JSC (Bldg. 100, Samal 2, 050051 Almaty, Republic of Kazakhstan) (Company) to prepaid activ customers in order to protect children’s rights and health from negative information on the Internet.

By subscribing to the Service, you confirm that you have read and agree to fully comply with its terms and conditions. Once the service goes live on your account, you will become a User of the Service (User) and be bound by its terms and conditions.

1. General terms and conditions

1.1. Service allows the Users to access only a specific list of sites from the Service catalog which can be found at ca.activ.kz. The Catalog contains a list of websites recommended by the Ministry of Information and Communication of the Republic of Kazakhstan.

1.2. There is a daily fee to use the Service.

1.3. Service functionality:

  • Web Filter — providing access to the sites from the Catalog only. The Catalog is available on the website at ca.activ.kz.
  • No access to mobile applications other than those included in the Catalog installed on the User’s device.
  • Service is provided only when the User’s device is connected to the Company’s mobile internet network. Service is not available on devices connected to the fixed Internet, Wi Fi, third-party providers’ networks.

The Catalog of allowed websites can be reviewed and/or amended at any time.

1.4. To use the Service, Users must install Security Certificate on their mobile device.

Security certificate is available for downloading at ca.activ.kz.  Security certificate is required to access the Internet and services via https protocols. Should User uninstall the security certificate, her/she will be unable to access the Internet and services via https protocol on their device. With activated Service, access to the Internet through the http protocols specified in the Catalog will be available, even if the Security certificate was not installed.

User is responsible to connect his/her device to the Company’s mobile internet. The Company is not responsible for not providing the Service and access to the Internet if the User fails to connect to the Company’s mobile internet.

2. By signing up for the Service, User agrees that:

2.1. Service is provided only when the User’s device is connected to the Company’s mobile internet network. Service is not available on devices connected to the fixed Internet, Wi Fi, third-party providers’ networks.

2.2. He/she is deemed to have read and accepted the Service terms and conditions, including daily Service fee.

3. Service activation/deactivation

3.1. Activation:

  • Text a non-blank SMS (except СТОП/STOP, стоп/stop and Стоп/Stop) to 727; or
  • Dial *727#.

3.3. Deactivation:

  • Dial *727#, select item 3 from the menu; or
  • Text СТОП/STOP, стоп/stop or Стоп/Stop to 727.

3.4. User will be disconnected from Service, should payment of the Service fee be delayed for more than 14 (fourteen) consecutive days. In which case, in order to continue using the Service, User will need to sign up again.

4. Daily fee

4.1. Service is provided to the User upon collection of the daily fee of 10 (ten) tenge, including VAT.

4.2. Initially, the fee is collected upon Service activation and then on a daily basis between 00:00 and 02:00, Nur-Sultan time. If the fee could not be collected due to insufficient balance in the User’s account, it will be collected after 02:00, Nur-Sultan time, when the User tops up their account.

4.3. User will be disconnected from Service, should payment of the Service fee be delayed for more than 14 (fourteen) consecutive days.

5. Additional conditions

5.1. User acknowledges and agrees that their personal data provided when signing up to and in the course using the Service will be processed by the Company.

5.2. By signing up to the Service, User agrees to be bound by its terms and conditions and provides consent for the Company to process their personal data in any way necessary to provide the Service as well as receive advertising messages and newsletters from the Service.

5.3. By activating the Service, User agrees to have it automatically renewed on a daily basis and to pay the fee.

5.4. In case of questions, User can contact the Company’s 24/7 Сall Canter at 3030, 116.