Archive

Comfort

More data

for the same price!

Comfort XL

15GB

+12GB*

every month

 

Unlimited onnet calls

220 minutes to call other mobile networks in Kazakhstan

1000 onnet SMS

Tariff fee
2 790

Learn more

Services

Comfort L

12GB

+6GB*

every month

 

Unlimited onnet calls

180 minutes to call other mobile networks in Kazakhstan

1000 onnet SMS

Tariff fee
2 390

Learn more

Services

Comfort M

10GB

+7GB*

every month

 

Unlimited onnet calls

110 minutes to call other mobile networks in Kazakhstan

1000 onnet SMS

Tariff fee
1 990

Learn more

Services

Comfort S

8GB

+6GB*

every month

 

Unlimited onnet calls

80 minutes to call other mobile networks in Kazakhstan

800 onnet SMS

Tariff fee
1 690

Learn more

Services

Comfort XS

4GB

+2GB*

every month

 

Unlimited onnet calls

50 minutes to call other mobile networks in Kazakhstan

500 onnet SMS

Tariff fee
1 390

Learn more

Services

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Change in Tariff from 07.06.2018 Learn more→

Please, be reminded that the Gift Data special offer that gives you extra 1 to 10GB has been extended until 30.06.18.

From 07.06.2018, the terms and conditions of the ‘Comfort’ lineup of tariffs will change as follows

1. Tariff fee:
Comfort XS - 1 390 tenge
Comfort S - 1 690 tenge
Comfort M -  1 990 tenge
Comfort L - 2 390 tenge
Comfort XL - 2 790 tenge

2. The following data add-ons will no longer be available for purchase on this tariff:
500MB for 290 tenge
1GB for 390 tenge
2GB for 590 tenge

Instead, we will offer
1GB for 450 tenge (*888*3*1*1#)
2GB for 650 tenge (*888*3*1*2#)

Data add-ons

  1. Data add-on is only available for purchase after payment of the Tariff fee.
    2. Data add-on is valid for 30 days from activation (until 23:59 of the 30th day, Astana time).
    3. You may purchase more than one data add-on at a time, in which case the data add-on expiring soonest will be used first. If you have data allowance from both the tariff and your data add-on, the data allowance expiring soonest will be used first.
  2. The data add-on price is collected on full upon its activation, subject to sufficient balance in your account.
    5. Unused data will be lost:
    • Upon its expiration;
    • Upon termination of the mobile services contract.
    6. Should you change your tariff, you will keep your data add-on until its expiration date.
    7. Compatibility conditions:

Data add-ons are not available if you have any of the following data services active on your account:
- One Year of Internet

- Half Year of Internet

- Quarterly Internet

- other speed-cap data services

If you purchase a data add-on prior to activation of any of the above services, it will only become available for use after that service is switched off.

Data add-ons can be activated along with the following services:

- One Year of Internet+

- Online

- Mobile Internet Plus

- Internet+

- Bonus Internet

In which case, the data allowance expiring soonest will be used first. When both allowances (from data service and add-on) are used up, the 11 tg/mb rate will apply through the end of your bill cycle.

 

These conditions may be reviewed/amended with prior notice.

Change in Tariff from 07.06.2018 Learn more→

We have extended the Gift Data special offer until 31.08.2018. What’s more, we have upsized Gift Data on all ‘Comfort’ tariffs!

Tariff

Gift Data, 30 days

 Comfort XS

2GB

 Comfort S

6GB

 Comfort M

7GB

 Comfort L

8GB

 Comfort XL

12GB

Changes will come into force after 07.06.2018 upon collection of the tariff fee.

We have extended the Gift Data special offer until 31.10.2018 on all ‘Comfort’ tariffs!

 
 

For your comfort

*The Gift Data
promo offer

 

Data
Packs

 

Tariff
re-activation

 

Active Start+

Tariff change effective from 07.06.2018. Learn more→

8+2 GBs of anytime data!

No more Daytime or Nighttime data on the Active Start+ tariff. Enjoy it ANYTIME you need! On Active Start+, you get 8GB of inclusive allowance + 2GB under the Gift Data special offer.

These changes will come into force on 07.06.2018 after payment of the tariff fee. The Gift Data special offer is valid form 07.06.2018 through to 31.07.2018.

Effective 07.06.2018, the tariff terms will change as follows:

  1. Monthly fee - 1890 tenge
  2. The following data add-ons will no longer be available for purchase on this tariff:
    - 500MB for 290 tenge
    - 1GB for 390 tenge
    - 2GB for 590 tenge
    Instead, we offer
    - 1GB for 450 tenge
    - 2GB for 650 tenge.
    Changes related to data add-ons will come into force on 07.06.2018 and will not depend on your payment of the tariff fee.

All other tariff terms and conditions will remain unchanged.

Gift Data

If you have data allowance from both the tariff and your Gift Data, data allowance provided under the tariff will take priority, even if your Gift Data expires first.

Compatibility conditions

If you have Night Data Pack, One Year of Internet+, Internet+, Mobile Internet+, Online or any other data service active on your account, your Gift Data will always be used after the data allowance provided under any of the above services have been used up.

Unused Gift Data will be lost
- Upon its expiration;
- In case you switch tariffs or use the Early Tariff Restart option;
- Upon termination of the mobile services contract.

Data add-ons

  1. Data add-on is only available for purchase after payment of the Tariff fee.
  2. Data add-on is valid for 30 days from activation.
  3. You may purchase more than one data add-on at a time, in which case the data add-on expiring soonest will be used first. If you have data allowance from both the tariff and your data add-on, the data allowance expiring soonest will be used first.
  4. The data add-on price is collected on full upon its activation, subject to sufficient balance in your account.
  5. Unused data will be lost:
    • upon its expiration
    • upon termination of the mobile services contract
  6. Should you change your tariff, you will keep your data add-on until its expiration date. Data add-ons will not be available for activation when you switch to a different tariff.
  7. Data add-ons are not available if you have any of the following data services active on your account:
    - One Year of Internet
    - Half Year of Internet
    - Quarterly Internet
    - other speed-cap data services
    If you purchase a data add-on prior to activation of any of the above services, it will only become available for use after that service is switched off.
    Data add-ons can be activated along with the following services:
    - One Year of Internet+
    - Online
    - Mobile Internet Plus
    - Internet+
    - Bonus Internet
    In which case, the data allowance expiring soonest will be used first. When both allowances (from data service and add-on) are used up, the 14 tg/mb rate will apply through the end of your bill cycle.

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service. Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Benefits


On-net calls

Free on-net calls


Off-net calls

120 minutes of calls to other cellular networks in KZ


Data

17GB of data (6GB daytime and 11GB of nighttime data)


SMS messages

1000 on-net SMS


mobi music radio

Online radio

 

Monthly, in case of successful tariff fee of 1690 tenge withdrawal.

Starting 30 June 2017, the terms of Active Start+ will change as follows:

  •  inclusive data allowance has increased to 17 GB (6GB – day, 11GB – night)
  • tariff fee – 1690 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

Starting 16.03.2017, tariff will no longer be available to new subscribers. Customers who activated this tariff before 16.03.2017 will be able to stay on it after this date.

To check bonus balance, dial *111*3#OK

 

Additional data packages

Package Price
tenge, incl. VAT
Activation
command
Balance
check
500MB 290 *888*3*1*1#OK *888*3*3#OK
or
*111*3#OK
1GB 390 *888*3*1*2#OK
2GB 590 *888*3*1*3#OK

The package price will be deducted from your account upon activation, provided you have enough balance to cover the package price.

The package can only be activated in case of successful payment of the tariff fee.

Package is valid for 30 days from activation.

  • You will get a text message from us confirming that your package has been activated.
  • You can purchase an unlimited number of packages. When multiple packages are activated at a time, data with shorter validity period will be consumed first.
  •  Unused data allowance is lost:
    – when the package expires;
    – in case of termination of the mobile services contract.
  • When you migrate to another tariff, any unused data allowance will be available for remainder of the package validity period. Packages are no longer available when you switch tariffs.
  1. Package is not available for activation when subscribers have Unlimited Internet, One Year / Half Year / Quarterly Internet or other services that come with unlimited speed cap data allowance active on their account. If the package was purchased prior to activation any of the above services, data from the Package will not be available to the subscribers until they opt out of the service.
  2. Package can be activated along with One Year Internet+, Full Contact, Mobile Internet+, Internet+, and Bonus Internet services. In this case, data with shorter validity period will be consumed first. When data from both the Data Package and service runs out, data usage will be billed in accordance with the combinability rules applicable to such services.
  3. Package can be activated along with the ‘Light Internet’ add-on service, in which case data from Data package will take priority.
  4. Package can be activated along with ‘Unlimited Nighttime Internet’ service, in which case the service fee will be collected and data allowance available in accordance with its terms, i.e. between 01:00 and 09:00, Astana time. During the rest of the time, data from Data package will be consumed.
  5. Package can be activated along with ‘Video Service’, in which case data provided under this service will be used when subscribers access Video hostings.
  6. When the subscriber has data allowance under both the tariff and data pack, data that expires first will be used up first.

These rules may be reviewed/amended by Company.

 
Услуга Inclusive allowance is valid for 30 days 2, subject to payment of 1690 tg1 monthly tariff fee
Onnet calls (voice and video), minutes

Unlimited

Calls to other KZ mobiles, minutes

120 min  

Data

17 GB

(6GB – 06:00 till00:59:59,

11GB – 01:00 till 05:59:59)

Onnet SMS

1000 SMS 

When inclusive allowance is used up, calls to other KZ mobiles - 11 tg/min, onnet SMS - 7 tg/msg, data - 11 tg/mb.

When tariff fee is not paid, mobile calls (onnet & offnet) calls - 14 tg/min, onnet SMS - 7tg/msg, data - 14 tg/mb.

Fixed rates (applicable irrespective of payment of the tariff fee)

Landline calls, tenge/minute

15

Off-net national SMS, tenge/text

11

International SMS, tenge/text

Standard rate

Onnet MMS, tenge/mms

7

Always Available service

0

Roaming3

Standard rates applicable on the date of service use, depending on the country visited and provider selected

You can defer the payment of fee by 24 hours and get access to your unused allowance (included onnet calls and texts, data, minutes to other KZ mobiles) + 15 free onnet SMS with our ‘15 SMS + bonus for 1 day’ service.

Service charge – 99 tenge

To activate, dial *900*1#OK.

Service is valid for 1 day after the next billing cycle for their tariff has started. After that any unused SMS allowance and remaining tariff allowance will be lost.

If the Service is activated for the second time, the SMS pack that expires first will be used up first

Service can be activated on the last day of the tariff billing cycle and on the day when the Service is used. After that the Service will not be available for activation and any unused bundle will be lost and the regular tariff fee will be become due.

You can activate the Service an unlimited number of times, but only once a day, subject to sufficient account balance to cover the Service fee.

If you switch tariffs, unused SMS pack as well as your remaining tariff allowance will be lost.

Service cannot be deactivated on the day of use.

Balance received with the use of Extra BalanceAuto Extra Balance and Mobile Help services can be used to pay the Service fee.

Combinability rules established for the Tariffs apply also to the Service.

Starting 16.03.2017, Active Start+ tariff will no longer be available to new subscribers. Customers who activated this tariff before 16.03.2017 will be able to stay on it after this date.

For early tariff renewal, dial *167#. Details

Rates include VAT and are valid across Kazakhstan, within our network coverage area.

Calls are billed in 1-second increments.

Data is billed in 1KB increments.

Maximum call duration – 30 minutes.

The MMS-Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tenge per message; sending ММS internationally – 30 tenge per message.

1 The full amount of fee is collected upon Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

2 Inclusive allowance becomes available after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to the Company’s combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Data allowance will not be available if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance has been applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 06:00, according to Astana time.

3 Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The Conference Call service is not available on this tariff.

 If Subscriber is using the One Year Internet+ (OYI+) service, data with shorter validity period will be used first. When data from both the tariff and OYI+ is used up, OYI+ data rates will apply until data provided under OYI+ or tariff is renewed, whichever is earlier.

If Subscriber is using the Mobile Internet Plus (MI+) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and MI+ is used up, MI+ excess data rates will apply for the remainder of that billing period.

If Subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and Internet+ is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If Subscriber is using the Unlimited Internet (UI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data provided under the Tariff will only become available when the Subscriber opt out of the ‘Unlimited Internet’ service.

Subscriber is using One Year Internet (OYI), Half Year Internet (HYI), or Quarterly Internet (QI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data allowance provided under the Tariff will become available only after OYI, HYI or QI service is terminated by Subscriber.

If Subscriber is using the Light Internet service, data provided under the Tariff will be used first. When used up, data usage will be billed at data rates applicable when the Tariff fee is not paid till the next billing cycle for the Tariff starts.

If Subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and BI is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If Subscriber has Data Packs, SMS Packs or other services with inclusive limited validity data and/or SMS allowance active on their account, data/SMS allowance with shorter validity period will be used first.

If Subscriber is using Unlimited Nighttime Internet (UNI), the service fee will be collected and data allowance provided and used in accordance with its standard terms (01:00 to 09:00, Astana time). When UNI data allowance is used up, data allowance provided under the Tariff will become available, subject to payment of the tariff fee.

If Subscriber is using the ‘Online’ service, data that expires first will be used up first. When data allowance from both Online and Tariff is used up, further usage will be billed based on standard data rates for the Tariff, subject to payment of the Tariff fee.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

These rules may be reviewed or amended by the Company.

Active Light+

Tariff change effective from 07.06.2018. Learn more→

1GB of bonus data!

From 07.06.2018 to 31.07.2018, enjoy more data with our Gift Data special offer! The 1 GB bonus is valid for 30 days and is provided upon your payment of the tariff fee.

Effective 07.06.2018, the tariff terms will change as follows:

  1. The tariff will be become national, which means our service rates will be valid across the country and will not change as you move from region to another.
  2. Monthly fee - 1290 tenge
  3. The following data add-ons will no longer be available for purchase on this tariff:
    - 500MB for 290 tenge
    - 1GB for 390 tenge
    - 2GB for 590 tenge
    Instead, we offer
    - 1GB for 450 tenge
    - 2GB for 650 tenge.
    Changes related to data add-ons will come into force on 07.06.2018 and will not depend on your payment of the tariff fee.

All other tariff terms and conditions will remain unchanged.

Gift Data

If you have data allowance from both the tariff and your Gift Data, data allowance provided under the tariff will take priority, even if your Gift Data expires first.

Compatibility conditions

If you have Night Data Pack, One Year of Internet+, Internet+, Mobile Internet+, Online or any other data service active on your account, your Gift Data will always be used after the data allowance provided under any of the above services have been used up.

Unused Gift Data will be lost
- Upon its expiration;
- In case you switch tariffs or use the Early Tariff Restart option;
- Upon termination of the mobile services contract.

Data add-ons

  1. Data add-on is only available for purchase after payment of the Tariff fee.
  2. Data add-on is valid for 30 days from activation.
  3. You may purchase more than one data add-on at a time, in which case the data add-on expiring soonest will be used first. If you have data allowance from both the tariff and your data add-on, the data allowance expiring soonest will be used first.
  4. The data add-on price is collected on full upon its activation, subject to sufficient balance in your account.
  5. Unused data will be lost:
    • upon its expiration
    • upon termination of the mobile services contract
  6. Should you change your tariff, you will keep your data add-on until its expiration date. Data add-ons will not be available for activation when you switch to a different tariff.
  7. Data add-ons are not available if you have any of the following data services active on your account:
    - One Year of Internet
    - Half Year of Internet
    - Quarterly Internet
    - other speed-cap data services
    If you purchase a data add-on prior to activation of any of the above services, it will only become available for use after that service is switched off.
    Data add-ons can be activated along with the following services:
    - One Year of Internet+
    - Online
    - Mobile Internet Plus
    - Internet+
    - Bonus Internet
    In which case, the data allowance expiring soonest will be used first. When both allowances (from data service and add-on) are used up, the 14 tg/mb rate will apply through the end of your bill cycle.

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service. Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Starting 31.08.2017, tariff will no longer be available to new subscribers. Customers who activated this tariff before 31.08.2017 will be able to stay on it after this date.

Benefits


On-net calls

Free on-net calls1


Off-net calls

80 minutes of calls to other cellular operators in KZ1


Data

4GB of anytime data


SMS messages

1000 on-net SMS


mobi music radio

Online radio

 

>Tariff fee – 1190 tenge.

The package can only be activated in case of successful payment of the tariff fee.

3 For calls originating in home zone.

Attention! Bonus minutes provided on this tariff are not available for use while in Almaty, Astana, South-KZ, Mangystau and Atyrau regions. To check the home zone, dial *166*4#OK or read Home Zone section below.

To check bonus balance, dial *111*3#ОК.

 

Additional data packages

Package Price
tenge, incl. VAT
Activation
command
Balance
check
500MB 290 *888*3*1*1#OK *888*3*3#OK
or
*111*3#OK
1GB 390 *888*3*1*2#OK
2GB 590 *888*3*1*3#OK

The package price will be deducted from your account upon activation, provided you have enough balance to cover the package price.

Package is valid for 30 days from activation.

  • You will get a text message from us confirming that your package has been activated.
  • You can purchase an unlimited number of packages. When multiple packages are activated at a time, data with shorter validity period will be consumed first.
  •  Unused data allowance is lost:
    – when the package expires;
    – in case of termination of the mobile services contract.
  • When you migrate to another tariff, any unused data allowance will be available for remainder of the package validity period. Packages are no longer available when you switch tariffs.
  1. Package is not available for activation when subscribers have Unlimited Internet, One Year / Half Year / Quarterly Internet or other services that come with unlimited speed cap data allowance active on their account. If the package was purchased prior to activation any of the above services, data from the Package will not be available to the subscribers until they opt out of the service.
  2. Package can be activated along with One Year Internet+, Full Contact, Mobile Internet+, Internet+, and Bonus Internet services. In this case, data with shorter validity period will be consumed first. When data from both the Data Package and service runs out, data usage will be billed in accordance with the combinability rules applicable to such services.
  3. Package can be activated along with the ‘Light Internet’ add-on service, in which case data from Data package will take priority.
  4. Package can be activated along with ‘Unlimited Nighttime Internet’ service, in which case the service fee will be collected and data allowance available in accordance with its terms, i.e. between 01:00 and 09:00, Astana time. During the rest of the time, data from Data package will be consumed.
  5. Package can be activated along with ‘Video Service’, in which case data provided under this service will be used when subscribers access Video hostings.
  6. When the subscriber has data allowance under both the tariff and data pack, data that expires first will be used up first.

These rules may be reviewed/amended by Company.

 
Service When 1190 tenge monthly tariff fee is collected, 30 days1 When tariff fee is not paid
Caller is within home zone3 Caller is outside home zone3
Inclusive allowance, 30 days2 When inclusive allowance is used up Inclusive allowance, 30 days2 When inclusive allowance is used up
Onnet calls (voice and video), per minute 0 теtengeнге 11 14
Off-net domestic calls (cellular), per minute 80 minute – 0 tenge 11 11 14
Data 4 GB - 0 tg (inclusive allowance). Excessive usage - 11 tg/MB  14 tg/MB
Onnet SMS, per text 1000 SMS – 0 tg, from 1001st SMS -7 tg/SMS 7
Guaranteed amount of services, regardless of whether the tariff fee is paid or not
Off-net domestic calls (landlines), per minute 15
Off-net domestic SMS, per text 11
International SMS, per text Standard rate
Onnet MMS, per message 7
Always Available 0
Roaming4 Standard rates applicable on the date of service use, depending on the country visited and provider selected

You can defer the payment of fee by 24 hours and get access to your unused allowance (included onnet calls and texts, data, minutes to other KZ mobiles) + 15 free onnet SMS with our ‘15 SMS + bonus for 1 day’ service.

Service charge – 99 tenge

To activate, dial *900*1#OK.

Service is valid for 1 day after the next billing cycle for their tariff has started. After that any unused SMS allowance and remaining tariff allowance will be lost.

If the Service is activated for the second time, the SMS pack that expires first will be used up first

Service can be activated on the last day of the tariff billing cycle and on the day when the Service is used. After that the Service will not be available for activation and any unused bundle will be lost and the regular tariff fee will be become due.

You can activate the Service an unlimited number of times, but only once a day, subject to sufficient account balance to cover the Service fee.

If you switch tariffs, unused SMS pack as well as your remaining tariff allowance will be lost.

Service cannot be deactivated on the day of use.

Balance received with the use of Extra BalanceAuto Extra Balance and Mobile Help services can be used to pay the Service fee.

Combinability rules established for the Tariffs apply also to the Service.

For early tariff renewal, dial *167#. Details

Starting 31.08.2017 tariff will no longer be available to new subscribers. Customers who activated this tariff before 31.08.2017 will be able to stay on it after this date.

Rates include VAT and are valid across Kazakhstan, within our network coverage area.

Calls are billed in 1-second increments.

Data is billed in 1 KB increments.

Maximum call duration – 30 minutes.

The MMS-Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks - 15 tenge per message; sending ММS internationally - 30 tenge per message.

1 The full amount of fee is collected upon Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

2 Inclusive allowance becomes available after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to the Company’s combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check data balance, subscribers should dial *111*3#ОК. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Data allowance will not be available if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance has been applied.

4 Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The Conference Call service is not available on this tariff.

If subscriber is using the One Year Internet+ (OYI+) service, data with shorter validity period will be used first. When data from both the tariff and OYI+ is used up, OYI+ data rates will apply until data provided under OYI+ or tariff is renewed, whichever is earlier.

If subscriber is using the Mobile Internet Plus (MI+) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and MI+ is used up, MI+ excess data rates will apply for the remainder of that billing period.

If subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and Internet+ is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber is using the Unlimited Internet (UI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data provided under the Tariff will only become available when the Subscriber opt out of the ‘Unlimited Internet’ service.

If subscriber is using One Year Internet (OYI), Half Year Internet (HYI), or Quarterly Internet (QI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data allowance provided under the Tariff will become available only after OYI, HYI or QI service is terminated by Subscriber.

If subscriber is using the Light Internet service, data provided under the Tariff will be used first. When used up, data usage will be billed at data rates applicable when the Tariff fee is not paid till the next billing cycle for the Tariff starts.

If subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and BI is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber has Data Packs, SMS Packs or other services with inclusive limited validity data and/or SMS allowance active on their account, data/SMS allowance with shorter validity period will be used first.

If subscriber is using Unlimited Nighttime Internet (UNI), the service fee will be collected and data allowance provided and used in accordance with its standard terms (01:00 to 09:00, Astana time). When UNI data allowance is used up, data allowance provided under the Tariff will become available, subject to payment of the tariff fee.

Subscriber is using Video Service, data provided under this service will be used when subscribers access Video hostings.

If Subscriber has activated the Full Contact service, data with shorter validity period will be used first. When data allowance from both the service and Tariff is used up, standard data rates for the Tariff will apply for the remainder of that billing cycle, subject to payment of the Tariff fee.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

These rules may be reviewed or amended by the Company.

3 Summer Light Home Zone:

  • North-KZ region
  • West-KZ region
  • East-KZ region
  • Pavlodar region
  • Karagandy region
  • Kostanay region
  • Kyzylorda region
  • Zhambyl region
  • Aktobe region
  • Taldykorgan, Tekeli, Kapchagay; Panfilovsky, Alakolsky, Kerbulaksky, Aksusky, Koksusky, Sarkandsky, Eskeldinsky, Karatalsky, Raimbeksky, Uygursky, Enbekshikazakhsky, Balkhashsky, Zhambylsky districts of Almaty region
  • Kokshetau, Stepnogorsk (except Bestobe); Zerendinsky, Sandyktausky, Burabaysky, Bulandynsky, Yenbekshildersky, Arshalynsky (except Zhibek Zholy), Akkolsky, Astrakhansky, Atbasarsky, Egindykolsky, Yereimentausky, Esilsky, Zhaksynsky, Zharkainsky, Korgalzhynsky, Shortandinsky districts of Akmola region

Home zone check - *166*4#OK.

Active Drive+

Tariff change effective from 07.06.2018. Learn more→

10+2 GBs of anytime data!

No more Daytime or Nighttime data on the Active Drive+ tariff. Enjoy it ANYTIME you need! On Active Drive+, you get 10GB of inclusive allowance + 2GB under the Gift Data special offer.

These changes will come into force on 07.06.2018 after payment of the tariff fee. The Gift Data special offer is valid form 07.06.2018 through to 31.07.2018.

Effective 07.06.2018, the tariff terms will change as follows:

  1. Monthly fee - 2190 tenge
  2. The following data add-ons will no longer be available for purchase on this tariff:
    - 500MB for 290 tenge
    - 1GB for 390 tenge
    - 2GB for 590 tenge
    Instead, we offer
    - 1GB for 450 tenge
    - 2GB for 650 tenge.
    Changes related to data add-ons will come into force on 07.06.2018 and will not depend on your payment of the tariff fee.

All other tariff terms and conditions will remain unchanged.

Gift Data

If you have data allowance from both the tariff and your Gift Data, data allowance provided under the tariff will take priority, even if your Gift Data expires first.

Compatibility conditions

If you have Night Data Pack, One Year of Internet+, Internet+, Mobile Internet+, Online or any other data service active on your account, your Gift Data will always be used after the data allowance provided under any of the above services have been used up.

Unused Gift Data will be lost
- Upon its expiration;
- In case you switch tariffs or use the Early Tariff Restart option;
- Upon termination of the mobile services contract.

Data add-ons

  1. Data add-on is only available for purchase after payment of the Tariff fee.
  2. Data add-on is valid for 30 days from activation.
  3. You may purchase more than one data add-on at a time, in which case the data add-on expiring soonest will be used first. If you have data allowance from both the tariff and your data add-on, the data allowance expiring soonest will be used first.
  4. The data add-on price is collected on full upon its activation, subject to sufficient balance in your account.
  5. Unused data will be lost:
    • upon its expiration
    • upon termination of the mobile services contract
  6. Should you change your tariff, you will keep your data add-on until its expiration date. Data add-ons will not be available for activation when you switch to a different tariff.
  7. Data add-ons are not available if you have any of the following data services active on your account:
    - One Year of Internet
    - Half Year of Internet
    - Quarterly Internet
    - other speed-cap data services
    If you purchase a data add-on prior to activation of any of the above services, it will only become available for use after that service is switched off.
    Data add-ons can be activated along with the following services:
    - One Year of Internet+
    - Online
    - Mobile Internet Plus
    - Internet+
    - Bonus Internet
    In which case, the data allowance expiring soonest will be used first. When both allowances (from data service and add-on) are used up, the 14 tg/mb rate will apply through the end of your bill cycle.

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service. Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Benefits


On-net calls

Free on-net calls


Off-net calls

180 minutes of calls to other cellular networks in KZ


Data

22GB of data (8GB daytime and 14GB of nighttime data)


SMS messages

1000 on-net SMS


mobi music radio

Online radio

 

Monthly, in case of successful tariff fee of 1990 tenge withdrawal.

Starting 30 June 2017, the terms of Active Drive+ will change as follows:

  • inclusive data allowance has increased to 22 GB (8GB – day, 14GB – night)
  • tariff fee – 1990 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

Starting 16.03.2017, tariff will no longer be available to new subscribers. Customers who activated this tariff before 16.03.2017 will be able to stay on it after this date.

To check bonus balance, dial *111*3#OK

 

Additional data packages

Package Price
tenge, incl. VAT
Activation
command
Balance
check
500MB 290 *888*3*1*1#OK *888*3*3#OK
or
*111*3#OK
1GB 390 *888*3*1*2#OK
2GB 590 *888*3*1*3#OK

The package price will be deducted from your account upon activation, provided you have enough balance to cover the package price.

The package can only be activated in case of successful payment of the tariff fee.

Package is valid for 30 days from activation.

  • You will get a text message from us confirming that your package has been activated.
  • You can purchase an unlimited number of packages. When multiple packages are activated at a time, data with shorter validity period will be consumed first.
  •  Unused data allowance is lost:
    – when the package expires;
    – in case of termination of the mobile services contract.
  • When you migrate to another tariff, any unused data allowance will be available for remainder of the package validity period. Packages are no longer available when you switch tariffs.
  1. Package is not available for activation when subscribers have Unlimited Internet, One Year / Half Year / Quarterly Internet or other services that come with unlimited speed cap data allowance active on their account. If the package was purchased prior to activation any of the above services, data from the Package will not be available to the subscribers until they opt out of the service.
  2. Package can be activated along with One Year Internet+, Full Contact, Mobile Internet+, Internet+, and Bonus Internet services. In this case, data with shorter validity period will be consumed first. When data from both the Data Package and service runs out, data usage will be billed in accordance with the combinability rules applicable to such services.
  3. Package can be activated along with the ‘Light Internet’ add-on service, in which case data from Data package will take priority.
  4. Package can be activated along with ‘Unlimited Nighttime Internet’ service, in which case the service fee will be collected and data allowance available in accordance with its terms, i.e. between 01:00 and 09:00, Astana time. During the rest of the time, data from Data package will be consumed.
  5. Package can be activated along with ‘Video Service’, in which case data provided under this service will be used when subscribers access Video hostings.
  6. When the subscriber has data allowance under both the tariff and data pack, data that expires first will be used up first.

These rules may be reviewed/amended by Company.

 
Услуга Inclusive allowance is valid for 30 days 2, subject to payment of 1990 tg1 monthly tariff fee
Onnet calls (voice and video), minutes

Unlimited

Calls to other KZ mobiles, minutes

180 min  

Data

22 GB

(8GB – 06:00 till00:59:59,

14GB – 01:00 till 05:59:59)

Onnet SMS

1000 SMS 

When inclusive allowance is used up, calls to other KZ mobiles - 11 tg/min, onnet SMS - 7 tg/msg, data - 11 tg/mb.

When tariff fee is not paid, mobile calls (onnet & offnet) calls - 14 tg/min, onnet SMS - 7tg/msg, data - 14 tg/mb.

Fixed rates (applicable irrespective of payment of the tariff fee)

Landline calls, tenge/minute

15

Off-net national SMS, tenge/text

11

International SMS, tenge/text

Standard rate

Onnet MMS, tenge/mms

7

Always Available service

0

Roaming3

Standard rates applicable on the date of service use, depending on the country visited and provider selected

You can defer the payment of fee by 24 hours and get access to your unused allowance (included onnet calls and texts, data, minutes to other KZ mobiles) + 15 free onnet SMS with our ‘15 SMS + bonus for 1 day’ service.

Service charge – 99 tenge

To activate, dial *900*1#OK.

Service is valid for 1 day after the next billing cycle for their tariff has started. After that any unused SMS allowance and remaining tariff allowance will be lost.

If the Service is activated for the second time, the SMS pack that expires first will be used up first

Service can be activated on the last day of the tariff billing cycle and on the day when the Service is used. After that the Service will not be available for activation and any unused bundle will be lost and the regular tariff fee will be become due.

You can activate the Service an unlimited number of times, but only once a day, subject to sufficient account balance to cover the Service fee.

If you switch tariffs, unused SMS pack as well as your remaining tariff allowance will be lost.

Service cannot be deactivated on the day of use.

Balance received with the use of Extra BalanceAuto Extra Balance and Mobile Help services can be used to pay the Service fee.

Combinability rules established for the Tariffs apply also to the Service.

Starting 16.03.2017, Active Drive+ tariff will no longer be available to new subscribers. Customers who activated this tariff before 16.03.2017 will be able to stay on it after this date.

For early tariff renewal, dial *167#. Details

Rates include VAT and are valid across Kazakhstan, within our network coverage area.

Calls are billed in 1-second increments.

Data is billed in 1KB increments.

Maximum call duration – 30 minutes.

The MMS-Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tenge per message; sending ММS internationally – 30 tenge per message.

1 The full amount of fee is collected upon Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

2 Inclusive allowance becomes available after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to the Company’s combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Data allowance will not be available if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance has been applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 06:00, according to Astana time.

3 Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The Conference Call service is not available on this tariff.

 If Subscriber is using the One Year Internet+ (OYI+) service, data with shorter validity period will be used first. When data from both the tariff and OYI+ is used up, OYI+ data rates will apply until data provided under OYI+ or tariff is renewed, whichever is earlier.

If Subscriber is using the Mobile Internet Plus (MI+) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and MI+ is used up, MI+ excess data rates will apply for the remainder of that billing period.

If Subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and Internet+ is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If Subscriber is using the Unlimited Internet (UI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data provided under the Tariff will only become available when the Subscriber opt out of the ‘Unlimited Internet’ service.

Subscriber is using One Year Internet (OYI), Half Year Internet (HYI), or Quarterly Internet (QI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data allowance provided under the Tariff will become available only after OYI, HYI or QI service is terminated by Subscriber.

If Subscriber is using the Light Internet service, data provided under the Tariff will be used first. When used up, data usage will be billed at data rates applicable when the Tariff fee is not paid till the next billing cycle for the Tariff starts.

If Subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and BI is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If Subscriber has Data Packs, SMS Packs or other services with inclusive limited validity data and/or SMS allowance active on their account, data/SMS allowance with shorter validity period will be used first.

If Subscriber is using Unlimited Nighttime Internet (UNI), the service fee will be collected and data allowance provided and used in accordance with its standard terms (01:00 to 09:00, Astana time). When UNI data allowance is used up, data allowance provided under the Tariff will become available, subject to payment of the tariff fee.

If Subscriber is using the ‘Online’ service, data that expires first will be used up first. When data allowance from both Online and Tariff is used up, further usage will be billed based on standard data rates for the Tariff, subject to payment of the Tariff fee.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

These rules may be reviewed or amended by the Company.

Active Boom+

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Starting 31.08.2017, tariff will no longer be available to new subscribers. Customers who activated this tariff before 31.08.2017 will be able to stay on it after this date.

Benefits


On-net calls

Free on-net calls


Off-net calls

220 minutes of calls to other cellular networks in KZ


Data

25GB of data (10GB daytime and 15GB of nighttime data)


SMS messages

1000 on-net SMS

 

Monthly, in case of successful tariff fee of 2090 tenge withdrawal.

PROMOTIONAL OFFERS for customers tariff:  

  • UNLIMITED playing and download of music through mobi music app on Active Boom+ tariff. Enjoy music for every mood! Available upon payment of tariff fee. Offer valid until 31.08.17.

To check bonus balance, dial *111*3#OK

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Service Inclusive allowance is valid for 30 days 2, subject to payment of 2090 tg1 monthly tariff fee
Onnet calls (voice and video), minutes

Unlimited

Calls to other KZ mobiles, minutes

220 min  

Data

25 GB

(10GB – 06:00 till00:59:59,

15GB – 01:00 till 05:59:59)

Onnet SMS

1000 SMS 

When inclusive allowance is used up, calls to other KZ mobiles - 11 tg/min, onnet SMS - 7 tg/msg, data - 11 tg/mb.

When tariff fee is not paid, mobile calls (onnet & offnet) calls - 14 tg/min, onnet SMS - 7tg/msg, data - 14 tg/mb.

Fixed rates (applicable irrespective of payment of the tariff fee)

Landline calls, tenge/minute

15

Off-net national SMS, tenge/text

11

International SMS, tenge/text

Standard rate

Onnet MMS, tenge/mms

7

Always Available service

0

Roaming3

Standard rates applicable on the date of service use, depending on the country visited and provider selected

You can defer the payment of fee by 24 hours and get access to your unused allowance (included onnet calls and texts, data, minutes to other KZ mobiles) + 15 free onnet SMS with our ‘15 SMS + bonus for 1 day’ service.

Service charge – 99 tenge

To activate, dial *900*1#OK.

Service is valid for 1 day after the next billing cycle for their tariff has started. After that any unused SMS allowance and remaining tariff allowance will be lost.

If the Service is activated for the second time, the SMS pack that expires first will be used up first

Service can be activated on the last day of the tariff billing cycle and on the day when the Service is used. After that the Service will not be available for activation and any unused bundle will be lost and the regular tariff fee will be become due.

You can activate the Service an unlimited number of times, but only once a day, subject to sufficient account balance to cover the Service fee.

If you switch tariffs, unused SMS pack as well as your remaining tariff allowance will be lost.

Service cannot be deactivated on the day of use.

Balance received with the use of Extra BalanceAuto Extra Balance and Mobile Help services can be used to pay the Service fee.

Combinability rules established for the Tariffs apply also to the Service.

Starting 31.08.2017 tariff will no longer be available to new subscribers. Customers who activated this tariff before 31.08.2017 will be able to stay on it after this date.

For early tariff renewal, dial *167#. Details

Rates include VAT and are valid across Kazakhstan, within our network coverage area.

Calls are billed in 1-second increments.

Data is billed in 1KB increments.

Maximum call duration – 30 minutes.

The MMS-Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tenge per message; sending ММS internationally – 30 tenge per message.

1 The full amount of fee is collected upon Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

2 Inclusive allowance becomes available after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to the Company’s combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Data allowance will not be available if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance has been applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 06:00, according to Astana time.

3 Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The Conference Call service is not available on this tariff.

 If Subscriber is using the One Year Internet+ (OYI+) service, data with shorter validity period will be used first. When data from both the tariff and OYI+ is used up, OYI+ data rates will apply until data provided under OYI+ or tariff is renewed, whichever is earlier.

If Subscriber is using the Mobile Internet Plus (MI+) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and MI+ is used up, MI+ excess data rates will apply for the remainder of that billing period.

If Subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and Internet+ is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If Subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and BI is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If Subscriber has Data Packs, SMS Packs or other services with inclusive limited validity data and/or SMS allowance active on their account, data/SMS allowance with shorter validity period will be used first.

If Subscriber is using the ‘Online’ service, data that expires first will be used up first. When data allowance from both Online and Tariff is used up, further usage will be billed based on standard data rates for the Tariff, subject to payment of the Tariff fee.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

These rules may be reviewed or amended by the Company.

Active Pro+

Tariff change effective from 07.06.2018. Learn more→

17+2 GBs of anytime data!

No more Daytime or Nighttime data on the Active Pro+ tariff. Enjoy it ANYTIME you need! On Active Pro+, you get 17GB of inclusive allowance + 2GB under the Gift Data special offer.

These changes will come into force on 07.06.2018 after payment of the tariff fee. The Gift Data special offer is valid form 07.06.2018 through to 31.07.2018.

Effective 07.06.2018, the tariff terms will change as follows:

  1. Monthly fee - 2790 tenge
  2. The following data add-ons will no longer be available for purchase on this tariff:
    - 500MB for 290 tenge
    - 1GB for 390 tenge
    - 2GB for 590 tenge
    Instead, we offer
    - 1GB for 450 tenge
    - 2GB for 650 tenge.
    Changes related to data add-ons will come into force on 07.06.2018 and will not depend on your payment of the tariff fee.

All other tariff terms and conditions will remain unchanged.

Gift Data

If you have data allowance from both the tariff and your Gift Data, data allowance provided under the tariff will take priority, even if your Gift Data expires first. Unused Gift Data does not rollover into the next bill cycle.

Compatibility conditions

If you have Night Data Pack, One Year of Internet+, Internet+, Mobile Internet+, Online or any other data service active on your account, your Gift Data will always be used after the data allowance provided under any of the above services have been used up.

Unused Gift Data will be lost
- Upon its expiration;
- In case you switch tariffs or use the Early Tariff Restart option;
- Upon termination of the mobile services contract.

Data add-ons

  1. Data add-on is only available for purchase after payment of the Tariff fee.
  2. Data add-on is valid for 30 days from activation.
  3. You may purchase more than one data add-on at a time, in which case the data add-on expiring soonest will be used first. If you have data allowance from both the tariff and your data add-on, the data allowance expiring soonest will be used first.
  4. The data add-on price is collected on full upon its activation, subject to sufficient balance in your account.
  5. Unused data will be lost:
    • upon its expiration
    • upon termination of the mobile services contract
  6. Should you change your tariff, you will keep your data add-on until its expiration date. Data add-ons will not be available for activation when you switch to a different tariff.
  7. Data add-ons are not available if you have any of the following data services active on your account:
    - One Year of Internet
    - Half Year of Internet
    - Quarterly Internet
    - other speed-cap data services
    If you purchase a data add-on prior to activation of any of the above services, it will only become available for use after that service is switched off.
    Data add-ons can be activated along with the following services:
    - One Year of Internet+
    - Online
    - Mobile Internet Plus
    - Internet+
    - Bonus Internet
    In which case, the data allowance expiring soonest will be used first. When both allowances (from data service and add-on) are used up, the 14 tg/mb rate will apply through the end of your bill cycle.

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service. Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Starting 31.08.2017, tariff will no longer be available to new subscribers. Customers who activated this tariff before 31.08.2017 will be able to stay on it after this date.

Benefits


On-net calls

Free on-net calls


Off-net calls

290 minutes of calls to other cellular networks in KZ


Data

35GB of data (15GB daytime and 20GB of nighttime data)

Monthly, in case of successful tariff fee of 2590 tenge withdrawal. 

PROMOTIONAL OFFERS for customers tariff:  

  • Play and download music hits UNLIMITED with mobi music app, DOWNLOAD or read online 850 000 books from bookmatе library on Active Pro+ tariff. Services are available upon payment of tariff fee. Offer valid till 31.08.17.

To check bonus balance, dial *111*3#OK

 

 

Additional data packages

Package Price
tenge, incl. VAT
Activation
command
Balance
check
500MB 290 *888*3*1*1#OK *888*3*3#OK
or
*111*3#OK
1GB 390 *888*3*1*2#OK
2GB 590 *888*3*1*3#OK

The package price will be deducted from your account upon activation, provided you have enough balance to cover the package price.

The package can only be activated in case of successful payment of the tariff fee.

Package is valid for 30 days from activation.

  • You will get a text message from us confirming that your package has been activated.
  • You can purchase an unlimited number of packages. When multiple packages are activated at a time, data with shorter validity period will be consumed first.
  •  Unused data allowance is lost:
    – when the package expires;
    – in case of termination of the mobile services contract.
  • When you migrate to another tariff, any unused data allowance will be available for remainder of the package validity period. Packages are no longer available when you switch tariffs.
  1. Package is not available for activation when subscribers have Unlimited Internet, One Year / Half Year / Quarterly Internet or other services that come with unlimited speed cap data allowance active on their account. If the package was purchased prior to activation any of the above services, data from the Package will not be available to the subscribers until they opt out of the service.
  2. Package can be activated along with One Year Internet+, Mobile Internet+, Internet+, and Bonus Internet services. In this case, data with shorter validity period will be consumed first. When data from both the Data Package and service runs out, data usage will be billed in accordance with the combinability rules applicable to such services.
  3. Package can be activated along with ‘Video Service’, in which case data provided under this service will be used when subscribers access Video hostings.
  4. When the subscriber has data allowance under both the tariff and data pack, data that expires first will be used up first.

These rules may be reviewed/amended by Company.

 
Услуга Inclusive allowance is valid for 30 days 2, subject to payment of 2590 tg1 monthly tariff fee
Onnet calls (voice and video), minutes

Unlimited

Calls to other KZ mobiles, minutes

290 min  

Data

35 GB

(15GB – 06:00 till00:59:59,

20GB – 01:00 till 05:59:59)

Onnet SMS

1000 SMS 

When inclusive allowance is used up, calls to other KZ mobiles - 11 tg/min, onnet SMS - 7 tg/msg, data - 11 tg/mb.

When tariff fee is not paid, mobile calls (onnet & offnet) calls - 14 tg/min, onnet SMS - 7tg/msg, data - 14 tg/mb.

Fixed rates (applicable irrespective of payment of the tariff fee)

Landline calls, tenge/minute

15

Off-net national SMS, tenge/text

11

International SMS, tenge/text

Standard rate

Onnet MMS, tenge/mms

7

Always Available service

0

Roaming3

Standard rates applicable on the date of service use, depending on the country visited and provider selected

You can defer the payment of fee by 24 hours and get access to your unused allowance (included onnet calls and texts, data, minutes to other KZ mobiles) + 15 free onnet SMS with our ‘15 SMS + bonus for 1 day’ service.

Service charge – 99 tenge

To activate, dial *900*1#OK.

Service is valid for 1 day after the next billing cycle for their tariff has started. After that any unused SMS allowance and remaining tariff allowance will be lost.

If the Service is activated for the second time, the SMS pack that expires first will be used up first

Service can be activated on the last day of the tariff billing cycle and on the day when the Service is used. After that the Service will not be available for activation and any unused bundle will be lost and the regular tariff fee will be become due.

You can activate the Service an unlimited number of times, but only once a day, subject to sufficient account balance to cover the Service fee.

If you switch tariffs, unused SMS pack as well as your remaining tariff allowance will be lost.

Service cannot be deactivated on the day of use.

Balance received with the use of Extra BalanceAuto Extra Balance and Mobile Help services can be used to pay the Service fee.

Combinability rules established for the Tariffs apply also to the Service.

Starting 31.08.2017 tariff will no longer be available to new subscribers. Customers who activated this tariff before 31.08.2017 will be able to stay on it after this date.

For early tariff renewal, dial *167#. Details

Rates include VAT and are valid across Kazakhstan, within our network coverage area.

Calls are billed in 1-second increments.

Data is billed in 1KB increments.

Maximum call duration – 30 minutes.

The MMS-Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tenge per message; sending ММS internationally – 30 tenge per message.

1 The full amount of fee is collected upon Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

2 Inclusive allowance becomes available after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to the Company’s combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Data allowance will not be available if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance has been applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 06:00, according to Astana time.

3 Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The Conference Call service is not available on this tariff.

 If Subscriber is using the One Year Internet+ (OYI+) service, data with shorter validity period will be used first. When data from both the tariff and OYI+ is used up, OYI+ data rates will apply until data provided under OYI+ or tariff is renewed, whichever is earlier.

If Subscriber is using the Mobile Internet Plus (MI+) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and MI+ is used up, MI+ excess data rates will apply for the remainder of that billing period.

If Subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and Internet+ is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If Subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and BI is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If Subscriber has Data Packs, SMS Packs or other services with inclusive limited validity data and/or SMS allowance active on their account, data/SMS allowance with shorter validity period will be used first.

If Subscriber is using the ‘Online’ service, data that expires first will be used up first. When data allowance from both Online and Tariff is used up, further usage will be billed based on standard data rates for the Tariff, subject to payment of the Tariff fee.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

These rules may be reviewed or amended by the Company.

Active Mini

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Benefits


On-net calls

Free on-net calls


Off-net calls

3 minutes of calls to other cellular networks in KZ


Data

120MB of data


SMS messages

15 on–net SMS


mobi music radio

Online radio

 

Tariff fee – 49 tenge/day.

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

ATTENTION!!! Starting 01.03.17, this tariff will no longer cover free access to the mobile versions of Facebook and Vkontakte and our standard data rates will apply to access these social media.

To check bonus balance, dial *111*3#OK.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Service Inclusive allowance**
Onnet calls (voice and video), per minute

Unlimited

Off-net domestic calls (cellular), per minute

3 minute – 0 tenge

Data

120MB – 0 tenge

On-net SMS, per text

15 SMS – 0 tenge

When inclusive allowance is used up, calls to other KZ mobiles - 11 tg/min, onnet SMS - 7 tg/msg, data - 11 tg/mb.

When tariff fee is not paid, mobile calls (onnet & offnet) calls - 14 tg/min, onnet SMS - 7tg/msg, data - 14 tg/mb.

Guaranteed amount of services, regardless of whether the tariff fee is paid or not
Off–net domestic calls (landlines), per minute 15
Off–net domestic SMS, per text 11
International SMS, per text Standard rate
Onnet MMS, per message 7
Always Available 0
Roaming**** Standard rates applicable on the date of service use, depending on the country visited and provider selected

Starting 17.12.2016, Active Mini tariff will no longer be available to new subscribers. Customers who activated this tariff before 17.12.2016 will be able to stay on it after this date.

Attention! If you switch from ‘Hallo Kazakhstan’ 1, 2, 3, Start, XS, S, M, L, XL to one of ‘Active’ tariffs, your period of interrupted tariff use will be reset to zero. Starting 27 May 2016, Hallo Kazakhstan tariffs will no longer be available to new subscribers and you will not be able to renew your subscription.

Rates include VAT and are valid across Kazakhstan, within our network coverage area.

Calls are billed in 1–second increments.

Data is billed in 1 KB increments.

Maximum call duration – 30 minutes.

The MMS–Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tenge per message; sending ММS internationally – 30 tenge per message.

* The full amount of fee is collected upon Tariff activation and then every day between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

** Inclusive allowance becomes available after the fee has been successfully collected until the next billing cycle.

To check data balance, subscribers should dial *111*3#. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Data allowance will not be available if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance has been applied. Data allowance will be available with access point name set to internet/WAP.

**** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The Conference Call service is not available on this tariff.

If Subscriber is using the One Year Internet+ (OYI+) service, data with shorter validity period will be used first. When data from both the tariff and OYI+ is used up, OYI+ data rates will apply until data provided under OYI+ or tariff is renewed, whichever is earlier.

If Subscriber is using the Mobile Internet Plus (MI+) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and MI+ is used up, MI+ excess data rates will apply for the remainder of that billing period.

If Subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and Internet+ is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If Subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and BI is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If Subscriber has Data Packs, SMS Packs or other services with inclusive limited validity data and/or SMS allowance active on their account, data/SMS allowance with shorter validity period will be used first.

Subscriber is using Video Service, data provided under this service will be used when subscribers access Video hostings.

If Subscriber has activated the Full Contact service, data with shorter validity period will be used first. When data allowance from both the service and Tariff is used up, standard data rates for the Tariff will apply for the remainder of that billing cycle, subject to payment of the Tariff fee.

These rules may be reviewed or amended by the Company.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

Active Start

Tariff change effective from 07.06.2018. Learn more→

8+2 GBs of anytime data!

No more Daytime or Nighttime data on the Active Start tariff. Enjoy it ANYTIME you need! On Active Start, you get 8GB of inclusive allowance + 2GB under the Gift Data special offer.

These changes will come into force on 07.06.2018 after payment of the tariff fee. The Gift Data special offer is valid form 07.06.2018 through to 31.07.2018.

Effective 07.06.2018, the tariff terms will change as follows:

  1. The tariff name will change to Active Start+.
  2. Monthly fee - 1890 tenge
  3. The following data add-ons will no longer be available for purchase on this tariff:
    - 500MB for 290 tenge
    - 1GB for 390 tenge
    - 2GB for 590 tenge
    Instead, we offer
    - 1GB for 450 tenge
    - 2GB for 650 tenge.
    Changes related to data add-ons will come into force on 07.06.2018 and will not depend on your payment of the tariff fee.

All other tariff terms and conditions will remain unchanged.

Gift Data

If you have data allowance from both the tariff and your Gift Data, data allowance provided under the tariff will take priority, even if your Gift Data expires first.

Compatibility conditions

If you have Night Data Pack, One Year of Internet+, Internet+, Mobile Internet+, Online or any other data service active on your account, your Gift Data will always be used after the data allowance provided under any of the above services have been used up.

Unused Gift Data will be lost
- Upon its expiration;
- In case you switch tariffs or use the Early Tariff Restart option;
- Upon termination of the mobile services contract.

Data add-ons

  1. Data add-on is only available for purchase after payment of the Tariff fee.
  2. Data add-on is valid for 30 days from activation.
  3. You may purchase more than one data add-on at a time, in which case the data add-on expiring soonest will be used first. If you have data allowance from both the tariff and your data add-on, the data allowance expiring soonest will be used first.
  4. The data add-on price is collected on full upon its activation, subject to sufficient balance in your account.
  5. Unused data will be lost:
    • upon its expiration
    • upon termination of the mobile services contract
  6. Should you change your tariff, you will keep your data add-on until its expiration date. Data add-ons will not be available for activation when you switch to a different tariff.
  7. Data add-ons are not available if you have any of the following data services active on your account:
    - One Year of Internet
    - Half Year of Internet
    - Quarterly Internet
    - other speed-cap data services
    If you purchase a data add-on prior to activation of any of the above services, it will only become available for use after that service is switched off.
    Data add-ons can be activated along with the following services:
    - One Year of Internet+
    - Online
    - Mobile Internet Plus
    - Internet+
    - Bonus Internet
    In which case, the data allowance expiring soonest will be used first. When both allowances (from data service and add-on) are used up, the 14 tg/mb rate will apply through the end of your bill cycle.

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service. Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Benefits


On-net calls

Free on-net calls


Off-net calls

120 minutes of calls to other cellular networks in KZ


Data

17GB of data (6GB daytime and 11GB of nighttime data)


SMS messages

1000 on-net SMS


mobi music radio

Online radio

 

Monthly, in case of successful tariff fee of 1690 tenge withdrawal.

Starting 30 June 2017, the terms of Active Start will change as follows:

  •  inclusive data allowance has increased to 17 GB (6GB – day, 11GB – night)
  • tariff fee – 1690 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

 

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

 

To check bonus balance, dial *111*3#OK.

 

Additional data packages

Package Price
tenge, incl. VAT
Activation
command
Balance
check
500MB 290 *888*3*1*1#OK *888*3*3#OK
or
*111*3#OK
1GB 390 *888*3*1*2#OK
2GB 590 *888*3*1*3#OK

The package price will be deducted from your account upon activation, provided you have enough balance to cover the package price.

The package can only be activated in case of successful payment of the tariff fee.

Package is valid for 30 days from activation.

  • You will get a text message from us confirming that your package has been activated.
  • You can purchase an unlimited number of packages. When multiple packages are activated at a time, data with shorter validity period will be consumed first.
  •  Unused data allowance is lost:
    – when the package expires;
    – in case of termination of the mobile services contract.
  • When you migrate to another tariff, any unused data allowance will be available for remainder of the package validity period. Packages are no longer available when you switch tariffs.
  1. Package is not available for activation when subscribers have Unlimited Internet, One Year / Half Year / Quarterly Internet or other services that come with unlimited speed cap data allowance active on their account. If the package was purchased prior to activation any of the above services, data from the Package will not be available to the subscribers until they opt out of the service.
  2. Package can be activated along with One Year Internet+, Full Contact, Mobile Internet+, Internet+, and Bonus Internet services. In this case, data with shorter validity period will be consumed first. When data from both the Data Package and service runs out, data usage will be billed in accordance with the combinability rules applicable to such services.
  3. Package can be activated along with the ‘Light Internet’ add-on service, in which case data from Data package will take priority.
  4. Package can be activated along with ‘Unlimited Nighttime Internet’ service, in which case the service fee will be collected and data allowance available in accordance with its terms, i.e. between 01:00 and 09:00, Astana time. During the rest of the time, data from Data package will be consumed.
  5. Package can be activated along with ‘Video Service’, in which case data provided under this service will be used when subscribers access Video hostings.
  6. When the subscriber has data allowance under both the tariff and data pack, data that expires first will be used up first.

These rules may be reviewed/amended by Company.

 
Service Inclusive allowance, 30 days**
Onnet calls (voice and video), minutes

Unlimited

Calls to other KZ mobiles, minutes

120 min

Data

17 GB

(6GB – 06:00 till00:59:59,

11GB – 01:00 till 05:59:59)

Onnet SMS

1000 SMS

When inclusive allowance is used up, calls to other KZ mobiles - 11 tg/min, onnet SMS - 7 tg/msg, data - 11 tg/mb.

When tariff fee is not paid, mobile calls (onnet & offnet) calls - 14 tg/min, onnet SMS - 7tg/msg, data - 14 tg/mb.

Fixed rates (applicable irrespective of payment of the tariff fee)
Landline calls, tenge/minute 15

Off-net national SMS, tenge/text

11

International SMS, tenge/text

Standard rate
Onnet MMS, tenge/mms 7

Always Available service

0
Roaming**** Standard rates applicable on the date of service use, depending on the country visited and provider selected

You can defer the payment of fee by 24 hours and get access to your unused allowance (included onnet calls and texts, data, minutes to other KZ mobiles) + 15 free onnet SMS with our ‘15 SMS + bonus for 1 day’ service.

Service charge – 99 tenge

To activate, dial *900*1#OK.

Service is valid for 1 day after the next billing cycle for their tariff has started. After that any unused SMS allowance and remaining tariff allowance will be lost.

If the Service is activated for the second time, the SMS pack that expires first will be used up first

Service can be activated on the last day of the tariff billing cycle and on the day when the Service is used. After that the Service will not be available for activation and any unused bundle will be lost and the regular tariff fee will be become due.

You can activate the Service an unlimited number of times, but only once a day, subject to sufficient account balance to cover the Service fee.

If you switch tariffs, unused SMS pack as well as your remaining tariff allowance will be lost.

Service cannot be deactivated on the day of use.

Balance received with the use of Extra Balance, Auto Extra Balance and Mobile Help services can be used to pay the Service fee.

Combinability rules established for the Tariffs apply also to the Service.

Starting 17.12.2016, Active Start tariff will no longer be available to new subscribers. Customers who activated this tariff before 17.12.2016 will be able to stay on it after this date.

For early tariff renewal, dial *167#. Details

Attention! If you switch from ‘Hallo Kazakhstan’ 1, 2, 3, Start, XS, S, M, L, XL to one of ‘Active’ tariffs, your period of interrupted tariff use will be reset to zero. Starting 27 May 2016, Hallo Kazakhstan tariffs will no longer be available to new subscribers and you will not be able to renew your subscription.

Rates include VAT and are valid across Kazakhstan, within our network coverage area.

Calls are billed in 1-second increments.

Data is billed in 1KB increments.

Maximum call duration – 30 minutes.

The MMS-Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tenge per message; sending ММS internationally – 30 tenge per message.

* The full amount of fee is collected upon Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

** Inclusive allowance becomes available after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to the Company’s combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Data allowance will not be available if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance has been applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 06:00, according to Astana time.

**** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The Conference Call service is not available on this tariff.

If subscriber is using the One Year Internet+ (OYI+) service, data with shorter validity period will be used first. When data from both the tariff and OYI+ is used up, OYI+ data rates will apply until data provided under OYI+ or tariff is renewed, whichever is earlier.

If subscriber is using the Mobile Internet Plus (MI+) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and MI+ is used up, MI+ excess data rates will apply for the remainder of that billing period.

If subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and Internet+ is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber is using the Unlimited Internet (UI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data provided under the Tariff will only become available when the Subscriber opt out of the Unlimited Internet service.

If subscriber is using One Year Internet (OYI), Half Year Internet (HYI), or Quarterly Internet (QI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data allowance provided under the Tariff will become available only after OYI, HYI or QI service is terminated by Subscriber.

If subscriber is using the Light Internet service, data provided under the Tariff will be used first. When used up, data usage will be billed at data rates applicable when the Tariff fee is not paid till the next billing cycle for the Tariff starts.

If subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and BI is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber has Data Packs, SMS Packs or other services with inclusive limited validity data and/or SMS allowance active on their account, data/SMS allowance with shorter validity period will be used first.

If subscriber is using Unlimited Nighttime Internet (UNI), the service fee will be collected and data allowance provided and used in accordance with its standard terms (01:00 to 09:00, Astana time). When UNI data allowance is used up, data allowance provided under the Tariff will become available, subject to payment of the tariff fee.

Subscriber is using Video Service, data provided under this service will be used when subscribers access Video hostings.

If Subscriber has activated the Full Contact service, data with shorter validity period will be used first. When data allowance from both the service and Tariff is used up, standard data rates for the Tariff will apply for the remainder of that billing cycle, subject to payment of the Tariff fee

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

These rules may be reviewed or amended by the Company.

Active Light

Tariff change effective from 07.06.2018. Learn more→

1GB of bonus data!

From 07.06.2018 to 31.07.2018, enjoy more data with our Gift Data special offer! The 1 GB bonus is valid for 30 days and is provided upon your payment of the tariff fee.

Effective 07.06.2018, the tariff terms will change as follows:

  1. The tariff name will change to Active Light+.
  2. The tariff will be become national, which means our service rates will be valid across the country and will not change as you move from region to another.
  3. Monthly fee - 1290 tenge
  4. The following data add-ons will no longer be available for purchase on this tariff:
    - 500MB for 290 tenge
    - 1GB for 390 tenge
    - 2GB for 590 tenge
    Instead, we offer
    - 1GB for 450 tenge
    - 2GB for 650 tenge.
    Changes related to data add-ons will come into force on 07.06.2018 and will not depend on your payment of the tariff fee.

All other tariff terms and conditions will remain unchanged.

Gift Data

If you have data allowance from both the tariff and your Gift Data, data allowance provided under the tariff will take priority, even if your Gift Data expires first.

Compatibility conditions

If you have Night Data Pack, One Year of Internet+, Internet+, Mobile Internet+, Online or any other data service active on your account, your Gift Data will always be used after the data allowance provided under any of the above services have been used up.

Unused Gift Data will be lost
- Upon its expiration;
- In case you switch tariffs or use the Early Tariff Restart option;
- Upon termination of the mobile services contract.

Data add-ons

  1. Data add-on is only available for purchase after payment of the Tariff fee.
  2. Data add-on is valid for 30 days from activation.
  3. You may purchase more than one data add-on at a time, in which case the data add-on expiring soonest will be used first. If you have data allowance from both the tariff and your data add-on, the data allowance expiring soonest will be used first.
  4. The data add-on price is collected on full upon its activation, subject to sufficient balance in your account.
  5. Unused data will be lost:
    • upon its expiration
    • upon termination of the mobile services contract
  6. Should you change your tariff, you will keep your data add-on until its expiration date. Data add-ons will not be available for activation when you switch to a different tariff.
  7. Data add-ons are not available if you have any of the following data services active on your account:
    - One Year of Internet
    - Half Year of Internet
    - Quarterly Internet
    - other speed-cap data services
    If you purchase a data add-on prior to activation of any of the above services, it will only become available for use after that service is switched off.
    Data add-ons can be activated along with the following services:
    - One Year of Internet+
    - Online
    - Mobile Internet Plus
    - Internet+
    - Bonus Internet
    In which case, the data allowance expiring soonest will be used first. When both allowances (from data service and add-on) are used up, the 14 tg/mb rate will apply through the end of your bill cycle.

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service. Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Benefits


On-net calls

Free on-net calls*

">

Off-net calls

80 minutes of calls to other cellular operators in KZ*


Data

4GB of anytime data


SMS messages

1000 on-net SMS


mobi music radio

Online radio

 

Tariff fee – 1190 tenge.

 

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

 

* For calls originating in home zone.

Attention! Bonus minutes provided on this tariff are not available for use while in Almaty, Astana, South-KZ, Mangystau and Atyrau regions. To check the home zone, dial *166*4#OK or read Home Zone section below.

To check bonus balance, dial *111*3#ОК.

 

Additional data packages

Package Price
tenge, incl. VAT
Activation
command
Balance
check
500MB 290 *888*3*1*1#OK *888*3*3#OK
or
*111*3#OK
1GB 390 *888*3*1*2#OK
2GB 590 *888*3*1*3#OK

The package price will be deducted from your account upon activation, provided you have enough balance to cover the package price.

The package can only be activated in case of successful payment of the tariff fee.

Package is valid for 30 days from activation.

  • You will get a text message from us confirming that your package has been activated.
  • You can purchase an unlimited number of packages. When multiple packages are activated at a time, data with shorter validity period will be consumed first.
  •  Unused data allowance is lost:
    – when the package expires;
    – in case of termination of the mobile services contract.
  • When you migrate to another tariff, any unused data allowance will be available for remainder of the package validity period. Packages are no longer available when you switch tariffs.
  1. Package is not available for activation when subscribers have Unlimited Internet, One Year / Half Year / Quarterly Internet or other services that come with unlimited speed cap data allowance active on their account. If the package was purchased prior to activation any of the above services, data from the Package will not be available to the subscribers until they opt out of the service.
  2. Package can be activated along with One Year Internet+, Full Contact, Mobile Internet+, Internet+, and Bonus Internet services. In this case, data with shorter validity period will be consumed first. When data from both the Data Package and service runs out, data usage will be billed in accordance with the combinability rules applicable to such services.
  3. Package can be activated along with the ‘Light Internet’ add-on service, in which case data from Data package will take priority.
  4. Package can be activated along with ‘Unlimited Nighttime Internet’ service, in which case the service fee will be collected and data allowance available in accordance with its terms, i.e. between 01:00 and 09:00, Astana time. During the rest of the time, data from Data package will be consumed.
  5. Package can be activated along with ‘Video Service’, in which case data provided under this service will be used when subscribers access Video hostings.
  6. When the subscriber has data allowance under both the tariff and data pack, data that expires first will be used up first.

These rules may be reviewed/amended by Company.

 
Service When 1190 tenge monthly tariff fee is collected, 30 days*
When tariff fee is not paid
Caller is within home zone***
Caller is outside home zone***
Inclusive allowance, 30 days**
When inclusive allowance is used up Inclusive allowance, 30 days**
When inclusive allowance is used up
Onnet calls (voice and video), per minute tenge 11 14
Off-net domestic calls (cellular), per minute 80 minute – 0 tenge 11 11 14
Data 4 GB - 0 tg (inclusive allowance). Excessive usage - 11 tg/MB  14 tg/MB
Onnet SMS, per text 1000 SMS – 0 tg, from 1001st SMS -7 tg/SMS 7
Guaranteed amount of services, regardless of whether the tariff fee is paid or not
Off-net domestic calls (landlines), per minute 15
Off-net domestic SMS, per text 11
International SMS, per text Standard rate
Onnet MMS, per message 7
Always Available 0
Roaming****
Standard rates applicable on the date of service use, depending on the country visited and provider selected

You can defer the payment of fee by 24 hours and get access to your unused allowance (included onnet calls and texts, data, minutes to other KZ mobiles) + 15 free onnet SMS with our ‘15 SMS + bonus for 1 day’ service.

Service charge – 99 tenge

To activate, dial *900*1#OK.

Service is valid for 1 day after the next billing cycle for their tariff has started. After that any unused SMS allowance and remaining tariff allowance will be lost.

If the Service is activated for the second time, the SMS pack that expires first will be used up first

Service can be activated on the last day of the tariff billing cycle and on the day when the Service is used. After that the Service will not be available for activation and any unused bundle will be lost and the regular tariff fee will be become due.

You can activate the Service an unlimited number of times, but only once a day, subject to sufficient account balance to cover the Service fee.

If you switch tariffs, unused SMS pack as well as your remaining tariff allowance will be lost.

Service cannot be deactivated on the day of use.

Balance received with the use of Extra Balance, Auto Extra Balance and Mobile Help services can be used to pay the Service fee.

Combinability rules established for the Tariffs apply also to the Service.

Starting 17.12.2016, Active Light tariff will no longer be available to new subscribers. Customers who activated this tariff before 17.12.2016 will be able to stay on it after this date.

For early tariff renewal, dial *167#. Details

Attention! If you switch from ‘Hallo Kazakhstan’ 1, 2, 3, Start, XS, S, M, L, XL to one of ‘Active’ tariffs, your period of interrupted tariff use will be reset to zero. Starting 27 May 2016, Hallo Kazakhstan tariffs will no longer be available to new subscribers and you will not be able to renew your subscription.

Rates include VAT and are valid across Kazakhstan, within our network coverage area.

Calls are billed in 1-second increments.

Data is billed in 1 KB increments.

Maximum call duration – 30 minutes.

The MMS-Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks - 15 tenge per message; sending ММS internationally - 30 tenge per message.

* The full amount of fee is collected upon Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

** Inclusive allowance becomes available after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to the Company’s combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check data balance, subscribers should dial *111*3#ОК. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Data allowance will not be available if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance has been applied.

**** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The Conference Call service is not available on this tariff.

If subscriber is using the One Year Internet+ (OYI+) service, data with shorter validity period will be used first. When data from both the tariff and OYI+ is used up, OYI+ data rates will apply until data provided under OYI+ or tariff is renewed, whichever is earlier.

If subscriber is using the Mobile Internet Plus (MI+) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and MI+ is used up, MI+ excess data rates will apply for the remainder of that billing period.

If subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and Internet+ is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber is using the Unlimited Internet (UI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data provided under the Tariff will only become available when the Subscriber opt out of the ‘Unlimited Internet’ service.

If subscriber is using One Year Internet (OYI), Half Year Internet (HYI), or Quarterly Internet (QI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data allowance provided under the Tariff will become available only after OYI, HYI or QI service is terminated by Subscriber.

If subscriber is using the Light Internet service, data provided under the Tariff will be used first. When used up, data usage will be billed at data rates applicable when the Tariff fee is not paid till the next billing cycle for the Tariff starts.

If subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and BI is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber has Data Packs, SMS Packs or other services with inclusive limited validity data and/or SMS allowance active on their account, data/SMS allowance with shorter validity period will be used first.

If subscriber is using Unlimited Nighttime Internet (UNI), the service fee will be collected and data allowance provided and used in accordance with its standard terms (01:00 to 09:00, Astana time). When UNI data allowance is used up, data allowance provided under the Tariff will become available, subject to payment of the tariff fee.

Subscriber is using Video Service, data provided under this service will be used when subscribers access Video hostings.

If Subscriber has activated the Full Contact service, data with shorter validity period will be used first. When data allowance from both the service and Tariff is used up, standard data rates for the Tariff will apply for the remainder of that billing cycle, subject to payment of the Tariff fee.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

These rules may be reviewed or amended by the Company.

*** Summer Light Home Zone:

  • North-KZ region
  • West-KZ region
  • East-KZ region
  • Pavlodar region
  • Karagandy region
  • Kostanay region
  • Kyzylorda region
  • Zhambyl region
  • Aktobe region
  • Taldykorgan, Tekeli, Kapchagay; Panfilovsky, Alakolsky, Kerbulaksky, Aksusky, Koksusky, Sarkandsky, Eskeldinsky, Karatalsky, Raimbeksky, Uygursky, Enbekshikazakhsky, Balkhashsky, Zhambylsky districts of Almaty region
  • Kokshetau, Stepnogorsk (except Bestobe); Zerendinsky, Sandyktausky, Burabaysky, Bulandynsky, Yenbekshildersky, Arshalynsky (except Zhibek Zholy), Akkolsky, Astrakhansky, Atbasarsky, Egindykolsky, Yereimentausky, Esilsky, Zhaksynsky, Zharkainsky, Korgalzhynsky, Shortandinsky districts of Akmola region

Home zone check - *166*4#OK.

Active Drive

Tariff change effective from 07.06.2018. Learn more→

10+2 GBs of anytime data!

No more Daytime or Nighttime data on the Active Drive tariff. Enjoy it ANYTIME you need! On Active Drive, you get 10GB of inclusive allowance + 2GB under the Gift Data special offer.

These changes will come into force on 07.06.2018 after payment of the tariff fee. The Gift Data special offer is valid form 07.06.2018 through to 31.07.2018.

Effective 07.06.2018, the tariff terms will change as follows:

  1. The tariff name will change to Active Drive+.
  2. Monthly fee - 2190 tenge
  3. The following data add-ons will no longer be available for purchase on this tariff:
    - 500MB for 290 tenge
    - 1GB for 390 tenge
    - 2GB for 590 tenge
    Instead, we offer
    - 1GB for 450 tenge
    - 2GB for 650 tenge.
    Changes related to data add-ons will come into force on 07.06.2018 and will not depend on your payment of the tariff fee.

All other tariff terms and conditions will remain unchanged.

Gift Data

If you have data allowance from both the tariff and your Gift Data, data allowance provided under the tariff will take priority, even if your Gift Data expires first.

Compatibility conditions

If you have Night Data Pack, One Year of Internet+, Internet+, Mobile Internet+, Online or any other data service active on your account, your Gift Data will always be used after the data allowance provided under any of the above services have been used up.

Unused Gift Data will be lost
- Upon its expiration;
- In case you switch tariffs or use the Early Tariff Restart option;
- Upon termination of the mobile services contract.

Data add-ons

  1. Data add-on is only available for purchase after payment of the Tariff fee.
  2. Data add-on is valid for 30 days from activation.
  3. You may purchase more than one data add-on at a time, in which case the data add-on expiring soonest will be used first. If you have data allowance from both the tariff and your data add-on, the data allowance expiring soonest will be used first.
  4. The data add-on price is collected on full upon its activation, subject to sufficient balance in your account.
  5. Unused data will be lost:
    • upon its expiration
    • upon termination of the mobile services contract
  6. Should you change your tariff, you will keep your data add-on until its expiration date. Data add-ons will not be available for activation when you switch to a different tariff.
  7. Data add-ons are not available if you have any of the following data services active on your account:
    - One Year of Internet
    - Half Year of Internet
    - Quarterly Internet
    - other speed-cap data services
    If you purchase a data add-on prior to activation of any of the above services, it will only become available for use after that service is switched off.
    Data add-ons can be activated along with the following services:
    - One Year of Internet+
    - Online
    - Mobile Internet Plus
    - Internet+
    - Bonus Internet
    In which case, the data allowance expiring soonest will be used first. When both allowances (from data service and add-on) are used up, the 14 tg/mb rate will apply through the end of your bill cycle.

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service. Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Benefits


On-net calls

Free on-net calls


Off-net calls

180 minutes of calls to other cellular networks in KZ


Data

22GB of data (8GB daytime and 14GB of nighttime data)


SMS messages

1000 on-net SMS


mobi music radio

Online radio

 

Monthly, in case of successful tariff fee of 1990 tenge withdrawal. 

Starting 30 June 2017, the terms of Active Drive will change as follows:

  • inclusive data allowance has increased to 22 GB (8GB – day, 14GB – night)
  • tariff fee – 1990 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

 

To check bonus balance, dial *111*3#OK.

 

Additional data packages

Package Price
tenge, incl. VAT
Activation
command
Balance
check
500MB 290 *888*3*1*1#OK *888*3*3#OK
or
*111*3#OK
1GB 390 *888*3*1*2#OK
2GB 590 *888*3*1*3#OK

The package price will be deducted from your account upon activation, provided you have enough balance to cover the package price.

The package can only be activated in case of successful payment of the tariff fee.

Package is valid for 30 days from activation.

  • You will get a text message from us confirming that your package has been activated.
  • You can purchase an unlimited number of packages. When multiple packages are activated at a time, data with shorter validity period will be consumed first.
  •  Unused data allowance is lost:
    – when the package expires;
    – in case of termination of the mobile services contract.
  • When you migrate to another tariff, any unused data allowance will be available for remainder of the package validity period. Packages are no longer available when you switch tariffs.
  1. Package is not available for activation when subscribers have Unlimited Internet, One Year / Half Year / Quarterly Internet or other services that come with unlimited speed cap data allowance active on their account. If the package was purchased prior to activation any of the above services, data from the Package will not be available to the subscribers until they opt out of the service.
  2. Package can be activated along with One Year Internet+, Full Contact, Mobile Internet+, Internet+, and Bonus Internet services. In this case, data with shorter validity period will be consumed first. When data from both the Data Package and service runs out, data usage will be billed in accordance with the combinability rules applicable to such services.
  3. Package can be activated along with the ‘Light Internet’ add-on service, in which case data from Data package will take priority.
  4. Package can be activated along with ‘Unlimited Nighttime Internet’ service, in which case the service fee will be collected and data allowance available in accordance with its terms, i.e. between 01:00 and 09:00, Astana time. During the rest of the time, data from Data package will be consumed.
  5. Package can be activated along with ‘Video Service’, in which case data provided under this service will be used when subscribers access Video hostings.
  6. When the subscriber has data allowance under both the tariff and data pack, data that expires first will be used up first.

These rules may be reviewed/amended by Company.

 
Service Inclusive allowance, 30 days**
Onnet calls (voice and video), per minute

Unlimited

Off-net domestic calls (cellular), per minute

180 minute – 0 tenge

Data

22GB

(8GB – 0 tenge 06:00 to 00:59:59;

14GB – 0 tenge 01:00 to 05:59:59)

On-net SMS, per text

1000 SMS – 0 tenge

When inclusive allowance is used up, calls to other KZ mobiles - 11 tg/min, onnet SMS - 7 tg/msg, data - 11 tg/mb.

When tariff fee is not paid, mobile calls (onnet & offnet) calls - 14 tg/min, onnet SMS - 7tg/msg, data - 14 tg/mb.

Guaranteed amount of services, regardless of whether the tariff fee is paid or not
Off-net domestic calls (landlines), per minute 15
Off-net domestic SMS, per text 11
International SMS, per text Standard rate
On-net MMS, per message 7
Always Available 0
Roaming**** Standard rates applicable on the date of service use, depending on the country visited and provider selected

You can defer the payment of fee by 24 hours and get access to your unused allowance (included onnet calls and texts, data, minutes to other KZ mobiles) + 15 free onnet SMS with our ‘15 SMS + bonus for 1 day’ service.

Service charge – 99 tenge

To activate, dial *900*1#OK.

Service is valid for 1 day after the next billing cycle for their tariff has started. After that any unused SMS allowance and remaining tariff allowance will be lost.

If the Service is activated for the second time, the SMS pack that expires first will be used up first

Service can be activated on the last day of the tariff billing cycle and on the day when the Service is used. After that the Service will not be available for activation and any unused bundle will be lost and the regular tariff fee will be become due.

You can activate the Service an unlimited number of times, but only once a day, subject to sufficient account balance to cover the Service fee.

If you switch tariffs, unused SMS pack as well as your remaining tariff allowance will be lost.

Service cannot be deactivated on the day of use.

Balance received with the use of Extra Balance, Auto Extra Balance and Mobile Help services can be used to pay the Service fee.

Combinability rules established for the Tariffs apply also to the Service.

Starting 17.12.2016, Active Dtive tariff will no longer be available to new subscribers. Customers who activated this tariff before 17.12.2016 will be able to stay on it after this date.

For early tariff renewal, dial *167#. Details

Attention! If you switch from ‘Hallo Kazakhstan’ 1, 2, 3, Start, XS, S, M, L, XL to one of ‘Active’ tariffs, your period of interrupted tariff use will be reset to zero. Starting 27 May 2016, Hallo Kazakhstan tariffs will no longer be available to new subscribers and you will not be able to renew your subscription.

Rates include VAT and are valid across Kazakhstan, within our network coverage area.

Calls are billed in 1-second increments.

Data is billed in 1KB increments.

Maximum call duration – 30 minutes.

The MMS-Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tenge per message; sending ММS internationally – 30 tenge per message.

* The full amount of fee is collected upon Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

** Inclusive allowance becomes available after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to the Company’s combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Data allowance will not be available if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance has been applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 06:00, according to Astana time.

**** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The Conference Call service is not available on this tariff.

If subscriber is using the One Year Internet+ (OYI+) service, data with shorter validity period will be used first. When data from both the tariff and OYI+ is used up, OYI+ data rates will apply until data provided under OYI+ or tariff is renewed, whichever is earlier.

If subscriber is using the Mobile Internet Plus (MI+) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and MI+ is used up, MI+ excess data rates will apply for the remainder of that billing period.

If subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and Internet+ is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber is using the Unlimited Internet (UI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data provided under the Tariff will only become available when the Subscriber opt out of the Unlimited Internet service.

If subscriber is using One Year Internet (OYI), Half Year Internet (HYI), or Quarterly Internet (QI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data allowance provided under the Tariff will become available only after OYI, HYI or QI service is terminated by Subscriber.

If subscriber is using the Light Internet service, data provided under the Tariff will be used first. When used up, data usage will be billed at data rates applicable when the Tariff fee is not paid till the next billing cycle for the Tariff starts.

If subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and BI is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber has Data Packs, SMS Packs or other services with inclusive limited validity data and/or SMS allowance active on their account, data/SMS allowance with shorter validity period will be used first.

If subscriber is using Unlimited Nighttime Internet (UNI), the service fee will be collected and data allowance provided and used in accordance with its standard terms (01:00 to 09:00, Astana time). When UNI data allowance is used up, data allowance provided under the Tariff will become available, subject to payment of the tariff fee.

Subscriber is using Video Service, data provided under this service will be used when subscribers access Video hostings.

If Subscriber has activated the Full Contact service, data with shorter validity period will be used first. When data allowance from both the service and Tariff is used up, standard data rates for the Tariff will apply for the remainder of that billing cycle, subject to payment of the Tariff fee

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

These rules may be reviewed or amended by the Company.

Active Boom

Tariff change effective from 07.06.2018. Learn more→

12+2 GBs of anytime data!

No more Daytime or Nighttime data on the Active Boom tariff. Enjoy it ANYTIME you need! On Active Boom, you get 12GB of inclusive allowance + 2GB under the Gift Data special offer.

These changes will come into force on 07.06.2018 after payment of the tariff fee. The Gift Data special offer is valid form 07.06.2018 through to 31.07.2018.

Effective 07.06.2018, the tariff terms will change as follows:

  1. Monthly fee - 2290 tenge
  2. The following data add-ons will no longer be available for purchase on this tariff:
    - 500MB for 290 tenge
    - 1GB for 390 tenge
    - 2GB for 590 tenge
    Instead, we offer
    - 1GB for 450 tenge
    - 2GB for 650 tenge.
    Changes related to data add-ons will come into force on 07.06.2018 and will not depend on your payment of the tariff fee.

All other tariff terms and conditions will remain unchanged.

Gift Data

If you have data allowance from both the tariff and your Gift Data, data allowance provided under the tariff will take priority, even if your Gift Data expires first. Unused Gift Data does not rollover into the next bill cycle.

Compatibility conditions

If you have Night Data Pack, One Year of Internet+, Internet+, Mobile Internet+, Online or any other data service active on your account, your Gift Data will always be used after the data allowance provided under any of the above services have been used up.

Unused Gift Data will be lost
- Upon its expiration;
- In case you switch tariffs or use the Early Tariff Restart option;
- Upon termination of the mobile services contract.

Data add-ons

  1. Data add-on is only available for purchase after payment of the Tariff fee.
  2. Data add-on is valid for 30 days from activation.
  3. You may purchase more than one data add-on at a time, in which case the data add-on expiring soonest will be used first. If you have data allowance from both the tariff and your data add-on, the data allowance expiring soonest will be used first.
  4. The data add-on price is collected on full upon its activation, subject to sufficient balance in your account.
  5. Unused data will be lost:
    • upon its expiration
    • upon termination of the mobile services contract
  6. Should you change your tariff, you will keep your data add-on until its expiration date. Data add-ons will not be available for activation when you switch to a different tariff.
  7. Data add-ons are not available if you have any of the following data services active on your account:
    - One Year of Internet
    - Half Year of Internet
    - Quarterly Internet
    - other speed-cap data services
    If you purchase a data add-on prior to activation of any of the above services, it will only become available for use after that service is switched off.
    Data add-ons can be activated along with the following services:
    - One Year of Internet+
    - Online
    - Mobile Internet Plus
    - Internet+
    - Bonus Internet
    In which case, the data allowance expiring soonest will be used first. When both allowances (from data service and add-on) are used up, the 14 tg/mb rate will apply through the end of your bill cycle.

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service. Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Benefits


On-net calls

Free on-net calls


Off-net calls

220 minutes of calls to other cellular networks in KZ


Data

25GB of data (10GB daytime and 15GB of nighttime data)


SMS messages

1000 on-net SMS

 

Monthly, in case of successful tariff fee of 2090 tenge withdrawal.

Starting 30 June 2017, the terms of Active Boom will change as follows:

  • minutes allowance for calling other KZ mobiles has increased to 220 minutes;
  • tariff fee – 2090tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

PROMOTIONAL OFFERS for customers tariff:  

  • UNLIMITED playing and download of music through mobi music app on Active Boom tariff. Enjoy music for every mood! Available upon payment of tariff fee. Offer valid until 31.08.17.

To check bonus balance, dial *111*3#OK.

 

Additional data packages

Package Price
tenge, incl. VAT
Activation
command
Balance
check
500MB 290 *888*3*1*1#OK *888*3*3#OK
or
*111*3#OK
1GB 390 *888*3*1*2#OK
2GB 590 *888*3*1*3#OK

The package price will be deducted from your account upon activation, provided you have enough balance to cover the package price.

The package can only be activated in case of successful payment of the tariff fee.

Package is valid for 30 days from activation.

  • You will get a text message from us confirming that your package has been activated.
  • You can purchase an unlimited number of packages. When multiple packages are activated at a time, data with shorter validity period will be consumed first.
  •  Unused data allowance is lost:
    – when the package expires;
    – in case of termination of the mobile services contract.
  • When you migrate to another tariff, any unused data allowance will be available for remainder of the package validity period. Packages are no longer available when you switch tariffs.
  1. Package is not available for activation when subscribers have Unlimited Internet, One Year / Half Year / Quarterly Internet or other services that come with unlimited speed cap data allowance active on their account. If the package was purchased prior to activation any of the above services, data from the Package will not be available to the subscribers until they opt out of the service.
  2. Package can be activated along with One Year Internet+, Full Contact, Mobile Internet+, Internet+, and Bonus Internet services. In this case, data with shorter validity period will be consumed first. When data from both the Data Package and service runs out, data usage will be billed in accordance with the combinability rules applicable to such services.
  3. Package can be activated along with the ‘Light Internet’ add-on service, in which case data from Data package will take priority.
  4. Package can be activated along with ‘Unlimited Nighttime Internet’ service, in which case the service fee will be collected and data allowance available in accordance with its terms, i.e. between 01:00 and 09:00, Astana time. During the rest of the time, data from Data package will be consumed.
  5. Package can be activated along with ‘Video Service’, in which case data provided under this service will be used when subscribers access Video hostings.
  6. When the subscriber has data allowance under both the tariff and data pack, data that expires first will be used up first.

These rules may be reviewed/amended by Company.

 
Service Inclusive allowance, 30 days**
Onnet calls (voice and video), per minute

Unlimited

Off-net domestic calls (cellular), per minute

220 minute – 0 tenge

Data

25GB

(10GB – 0 tenge 06:00 to 00:59:59;

15GB – 0 tenge 01:00 to 05:59:59)

On-net SMS, per text

1000 SMS – 0 tenge

When inclusive allowance is used up, calls to other KZ mobiles - 11 tg/min, onnet SMS - 7 tg/msg, data - 11 tg/mb.

When tariff fee is not paid, mobile calls (onnet & offnet) calls - 14 tg/min, onnet SMS - 7tg/msg, data - 14 tg/mb.

Guaranteed amount of services, regardless of whether the tariff fee is paid or not
Off-net domestic calls (landlines), per minute 15
Off-net domestic SMS, per text 11
International SMS, per text Standard rate
On-net MMS, per message 7
Always Available 0
Roaming**** Standard rates applicable on the date of service use, depending on the country visited and provider selected

You can defer the payment of fee by 24 hours and get access to your unused allowance (included onnet calls and texts, data, minutes to other KZ mobiles) + 15 free onnet SMS with our ‘15 SMS + bonus for 1 day’ service.

Service charge – 99 tenge

To activate, dial *900*1#OK.

Service is valid for 1 day after the next billing cycle for their tariff has started. After that any unused SMS allowance and remaining tariff allowance will be lost.

If the Service is activated for the second time, the SMS pack that expires first will be used up first

Service can be activated on the last day of the tariff billing cycle and on the day when the Service is used. After that the Service will not be available for activation and any unused bundle will be lost and the regular tariff fee will be become due.

You can activate the Service an unlimited number of times, but only once a day, subject to sufficient account balance to cover the Service fee.

If you switch tariffs, unused SMS pack as well as your remaining tariff allowance will be lost.

Service cannot be deactivated on the day of use.

Balance received with the use of Extra Balance, Auto Extra Balance and Mobile Help services can be used to pay the Service fee.

Combinability rules established for the Tariffs apply also to the Service.

Starting 17.12.2016, Active Boom tariff will no longer be available to new subscribers. Customers who activated this tariff before 17.12.2016 will be able to stay on it after this date.

For early tariff renewal, dial *167#. Details

Attention! If you switch from ‘Hallo Kazakhstan’ 1, 2, 3, Start, XS, S, M, L, XL to one of ‘Active’ tariffs, your period of interrupted tariff use will be reset to zero. Starting 27 May 2016, Hallo Kazakhstan tariffs will no longer be available to new subscribers and you will not be able to renew your subscription.

Rates include VAT and are valid across Kazakhstan, within our network coverage area.

Calls are billed in 1-second increments.

Data is billed in 1KB increments.

Maximum call duration – 30 minutes.

The MMS-Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tenge per message; sending ММS internationally – 30 tenge per message.

* The full amount of fee is collected upon Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

** Inclusive allowance becomes available after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to the Company’s combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Data allowance will not be available if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance has been applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 06:00, according to Astana time.

**** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The Conference Call service is not available on this tariff.

If subscriber is using the One Year Internet+ (OYI+) service, data with shorter validity period will be used first. When data from both the tariff and OYI+ is used up, OYI+ data rates will apply until data provided under OYI+ or tariff is renewed, whichever is earlier.

If subscriber is using the Mobile Internet Plus (MI+) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and MI+ is used up, MI+ excess data rates will apply for the remainder of that billing period.

If subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and Internet+ is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber is using the Unlimited Internet (UI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data provided under the Tariff will only become available when the Subscriber opt out of the Unlimited Internet service.

If subscriber is using One Year Internet (OYI), Half Year Internet (HYI), or Quarterly Internet (QI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data allowance provided under the Tariff will become available only after OYI, HYI or QI service is terminated by Subscriber.

If subscriber is using the Light Internet service, data provided under the Tariff will be used first. When used up, data usage will be billed at data rates applicable when the Tariff fee is not paid till the next billing cycle for the Tariff starts.

If subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and BI is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber has Data Packs, SMS Packs or other services with inclusive limited validity data and/or SMS allowance active on their account, data/SMS allowance with shorter validity period will be used first.

The tariff name will change to Active Pro+.

If subscriber is using Unlimited Nighttime Internet (UNI), the service fee will be collected and data allowance provided and used in accordance with its standard terms (01:00 to 09:00, Astana time). When UNI data allowance is used up, data allowance provided under the Tariff will become available, subject to payment of the tariff fee.

Subscriber is using Video Service, data provided under this service will be used when subscribers access Video hostings.

If Subscriber has activated the Full Contact service, data with shorter validity period will be used first. When data allowance from both the service and Tariff is used up, standard data rates for the Tariff will apply for the remainder of that billing cycle, subject to payment of the Tariff fee

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

These rules may be reviewed or amended by the Company.

Active Pro

Tariff change effective from 07.06.2018. Learn more→

17+2 GBs of anytime data!

No more Daytime or Nighttime data on the Active Pro tariff. Enjoy it ANYTIME you need! On Active Pro, you get 17GB of inclusive allowance + 2GB under the Gift Data special offer.

These changes will come into force on 07.06.2018 after payment of the tariff fee. The Gift Data special offer is valid form 07.06.2018 through to 31.07.2018.

Effective 07.06.2018, the tariff terms will change as follows:

  1. The tariff name will change to Active Pro+.
  2. Monthly fee - 2790 tenge
  3. The following data add-ons will no longer be available for purchase on this tariff:
    - 500MB for 290 tenge
    - 1GB for 390 tenge
    - 2GB for 590 tenge
    Instead, we offer
    - 1GB for 450 tenge
    - 2GB for 650 tenge.
    Changes related to data add-ons will come into force on 07.06.2018 and will not depend on your payment of the tariff fee.

All other tariff terms and conditions will remain unchanged.

Gift Data

If you have data allowance from both the tariff and your Gift Data, data allowance provided under the tariff will take priority, even if your Gift Data expires first. Unused Gift Data does not rollover into the next bill cycle.

Compatibility conditions

If you have Night Data Pack, One Year of Internet+, Internet+, Mobile Internet+, Online or any other data service active on your account, your Gift Data will always be used after the data allowance provided under any of the above services have been used up.

Unused Gift Data will be lost
- Upon its expiration;
- In case you switch tariffs or use the Early Tariff Restart option;
- Upon termination of the mobile services contract.

Data add-ons

  1. Data add-on is only available for purchase after payment of the Tariff fee.
  2. Data add-on is valid for 30 days from activation.
  3. You may purchase more than one data add-on at a time, in which case the data add-on expiring soonest will be used first. If you have data allowance from both the tariff and your data add-on, the data allowance expiring soonest will be used first.
  4. The data add-on price is collected on full upon its activation, subject to sufficient balance in your account.
  5. Unused data will be lost:
    • upon its expiration
    • upon termination of the mobile services contract
  6. Should you change your tariff, you will keep your data add-on until its expiration date. Data add-ons will not be available for activation when you switch to a different tariff.
  7. Data add-ons are not available if you have any of the following data services active on your account:
    - One Year of Internet
    - Half Year of Internet
    - Quarterly Internet
    - other speed-cap data services
    If you purchase a data add-on prior to activation of any of the above services, it will only become available for use after that service is switched off.
    Data add-ons can be activated along with the following services:
    - One Year of Internet+
    - Online
    - Mobile Internet Plus
    - Internet+
    - Bonus Internet
    In which case, the data allowance expiring soonest will be used first. When both allowances (from data service and add-on) are used up, the 14 tg/mb rate will apply through the end of your bill cycle.

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service. Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Benefits


On-net calls

Free on-net calls


Off-net calls

290 minutes of calls to other cellular networks in KZ


Data

35GB of data (15GB daytime and 20GB of nighttime data)

 

Monthly, in case of successful tariff fee of 2590 tenge withdrawal.

Starting 30 June 2017, the terms of Active Pro will change as follows:

  • minutes allowance for calling other KZ mobiles has increased to 220 minutes;
  • tariff fee – 2590tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

PROMOTIONAL OFFERS for customers tariff:  

  • Play and download music hits UNLIMITED with mobi music app, DOWNLOAD or read online 850 000 books from bookmatе library on Active Pro tariff. Services are available upon payment of tariff fee. Offer valid till 31.08.17

To check bonus balance, dial *111*3#OK.

 

Additional data packages

Package Price
tenge, incl. VAT
Activation
command
Balance
check
500MB 290 *888*3*1*1#OK *888*3*3#OK
or
*111*3#OK
1GB 390 *888*3*1*2#OK
2GB 590 *888*3*1*3#OK

The package price will be deducted from your account upon activation, provided you have enough balance to cover the package price.

The package can only be activated in case of successful payment of the tariff fee.

Package is valid for 30 days from activation.

  • You will get a text message from us confirming that your package has been activated.
  • You can purchase an unlimited number of packages. When multiple packages are activated at a time, data with shorter validity period will be consumed first.
  •  Unused data allowance is lost:
    – when the package expires;
    – in case of termination of the mobile services contract.
  • When you migrate to another tariff, any unused data allowance will be available for remainder of the package validity period. Packages are no longer available when you switch tariffs.
  1. Package is not available for activation when subscribers have Unlimited Internet, One Year / Half Year / Quarterly Internet or other services that come with unlimited speed cap data allowance active on their account. If the package was purchased prior to activation any of the above services, data from the Package will not be available to the subscribers until they opt out of the service.
  2. Package can be activated along with One Year Internet+, Full Contact, Mobile Internet+, Internet+, and Bonus Internet services. In this case, data with shorter validity period will be consumed first. When data from both the Data Package and service runs out, data usage will be billed in accordance with the combinability rules applicable to such services.
  3. Package can be activated along with the ‘Light Internet’ add-on service, in which case data from Data package will take priority.
  4. Package can be activated along with ‘Unlimited Nighttime Internet’ service, in which case the service fee will be collected and data allowance available in accordance with its terms, i.e. between 01:00 and 09:00, Astana time. During the rest of the time, data from Data package will be consumed.
  5. Package can be activated along with ‘Video Service’, in which case data provided under this service will be used when subscribers access Video hostings.
  6. When the subscriber has data allowance under both the tariff and data pack, data that expires first will be used up first.

These rules may be reviewed/amended by Company.

 
Service Inclusive allowance, 30 days**
Onnet calls (voice and video), per minute

Unlimited

Off-net domestic calls (cellular), per minute

290 minute – 0 tenge

Data

35GB

(15GB – 0 tenge 06:00 to 00:59:59;

20GB – 0 tenge 01:00 to 05:59:59)

On-net SMS, per text

1000 SMS – 0 tenge

When inclusive allowance is used up, calls to other KZ mobiles - 11 tg/min, onnet SMS - 7 tg/msg, data - 11 tg/mb.

When tariff fee is not paid, mobile calls (onnet & offnet) calls - 14 tg/min, onnet SMS - 7tg/msg, data - 14 tg/mb.

Guaranteed amount of services, regardless of whether the tariff fee is paid or not
Off-net domestic calls (landlines), per minute 15
Off-net domestic SMS, per text 11
International SMS, per text Standard rate
On-net MMS, per message 7
Always Available 0
Roaming**** Standard rates applicable on the date of service use, depending on the country visited and provider selected

You can defer the payment of fee by 24 hours and get access to your unused allowance (included onnet calls and texts, data, minutes to other KZ mobiles) + 15 free onnet SMS with our ‘15 SMS + bonus for 1 day’ service.

Service charge – 99 tenge

To activate, dial *900*1#OK.

Service is valid for 1 day after the next billing cycle for their tariff has started. After that any unused SMS allowance and remaining tariff allowance will be lost.

If the Service is activated for the second time, the SMS pack that expires first will be used up first

Service can be activated on the last day of the tariff billing cycle and on the day when the Service is used. After that the Service will not be available for activation and any unused bundle will be lost and the regular tariff fee will be become due.

You can activate the Service an unlimited number of times, but only once a day, subject to sufficient account balance to cover the Service fee.

If you switch tariffs, unused SMS pack as well as your remaining tariff allowance will be lost.

Service cannot be deactivated on the day of use.

Balance received with the use of Extra Balance, Auto Extra Balance and Mobile Help services can be used to pay the Service fee.

Combinability rules established for the Tariffs apply also to the Service.

Starting 17.12.2016, Active Pro tariff will no longer be available to new subscribers. Customers who activated this tariff before 17.12.2016 will be able to stay on it after this date.

For early tariff renewal, dial *167#. Details

Attention! If you switch from ‘Hallo Kazakhstan’ 1, 2, 3, Start, XS, S, M, L, XL to one of ‘Active’ tariffs, your period of interrupted tariff use will be reset to zero. Starting 27 May 2016, Hallo Kazakhstan tariffs will no longer be available to new subscribers and you will not be able to renew your subscription.

Rates include VAT and are valid across Kazakhstan, within our network coverage area.

Calls are billed in 1-second increments.

Data is billed in 1KB increments.

Maximum call duration – 30 minutes.

The MMS-Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tenge per message; sending ММS internationally – 30 tenge per message.

* The full amount of fee is collected upon Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

** Inclusive allowance becomes available after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to the Company’s combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Data allowance will not be available if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance has been applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 06:00, according to Astana time.

**** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The Conference Call service is not available on this tariff.

If subscriber is using the One Year Internet+ (OYI+) service, data with shorter validity period will be used first. When data from both the tariff and OYI+ is used up, OYI+ data rates will apply until data provided under OYI+ or tariff is renewed, whichever is earlier.

If subscriber is using the Mobile Internet Plus (MI+) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and MI+ is used up, MI+ excess data rates will apply for the remainder of that billing period.

If subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and Internet+ is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber is using the Unlimited Internet (UI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data provided under the Tariff will only become available when the Subscriber opt out of the Unlimited Internet service.

If subscriber is using One Year Internet (OYI), Half Year Internet (HYI), or Quarterly Internet (QI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data allowance provided under the Tariff will become available only after OYI, HYI or QI service is terminated by Subscriber.

If subscriber is using the Light Internet service, data provided under the Tariff will be used first. When used up, data usage will be billed at data rates applicable when the Tariff fee is not paid till the next billing cycle for the Tariff starts.

If subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. Data with shorter validity period will be used first. When data from both the tariff and BI is used up, standard data rates for the Tariff will apply for the remainder of that billing period.

If subscriber has Data Packs, SMS Packs or other services with inclusive limited validity data and/or SMS allowance active on their account, data/SMS allowance with shorter validity period will be used first.

If subscriber is using Unlimited Nighttime Internet (UNI), the service fee will be collected and data allowance provided and used in accordance with its standard terms (01:00 to 09:00, Astana time). When UNI data allowance is used up, data allowance provided under the Tariff will become available, subject to payment of the tariff fee.

Subscriber is using Video Service, data provided under this service will be used when subscribers access Video hostings.

If Subscriber has activated the Full Contact service, data with shorter validity period will be used first. When data allowance from both the service and Tariff is used up, standard data rates for the Tariff will apply for the remainder of that billing cycle, subject to payment of the Tariff fee

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

These rules may be reviewed or amended by the Company.

Hallo, Kazakhstan¹

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Dear customer!

 Starting 30 June 2017, the terms of Hallo Kazakhstan-1 tariff will change as follows:

•      inclusive data allowance has increased to 11 GB (6GB – day, 5GB – night)

•      onnet SMS allowance has increased to 700 texts;

•      tariff fee – 1990 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee. 

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

From 8 November 2016, inclusive data allowance on Hallo, Kazakhstan1 tariff will increase to 8GB (4GB - day, 4GB - night) and tariff fee will be 1690tg/mo. Changes will apply upon payment of tariff fee after 8 November 2016. All other terms will remain unchanged.

To check allowance balance, subscribers must dial *111*3# .

Service

Period of uninterrupted connection to Tariffs Hello, Kazakhstan*****

If monthly fee was collected**
1990 tg, 30 days

If monthly fee not collected

Inside home zone****

Outside home zone****

Inclusive allowance, 30 days**

Excessive usage rates**

On-net activ/Kcell and other domestic cellular operators voice calls, per 1 minute*

Month 1,2,3 (up to 90 days)

minutes to all domestic cellular operators

180 minutes – 0 tg

11 tg/min 11 tg/min 14 tg/min

On-net minutes  activ/Kcell

1310 minutes – 0 tg

Month 4,5,6 (from 91st day to 180th day)

minutes to all domestic cellular operators

250 minutes – 0 tg

On-net minutes  activ/Kcell

1240 minutes – 0 tg

From month 7
(from 181st day)

 

minutes to all KZ networks (on-net and off-net within RK)

1290 minutes – 0 tg

On-net minutes  activ/Kcell

200 minutes – 0 tg

Mobile Internet

6 GB - 0 tg (inclusive allowance available from 08:00 till 23:59:59 Astana time). Excessive usage - 11 tg/MB (08:00 - 23:59:59 Astana time)

14 tg/MB

5 GB - 0 tg (inclusive allowance available from 00:00 till 07:59:59 Astana time). Excessive usage - 11 tg/MB (00:00 - 07:59:59 Astana time)

On-net SMS

700 SMS – 0 tg, from 701st SMS -7 tg/SMS

7 tg/SMS

 Domestic landlines calls

15 tg

 

Off-net national SMS, per SMS

11 tg

InternationalSMS, per SMS

Standard rate

On-netMMS, per SMS

7 tg

On-net video calls, per min

7 tg

Always Available

0 tg

Roaming***

Standard roaming rates applicable on the date of service use, depending on the country visited and network provider selected

Dear customers! This is to inform that, effective 28.10.2015, subscription to "Hallo, Kazakhstan¹" tariff is closed.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

Maximum call duration - 30 minutes.

If Call Divert feature is enabled on the subscriber’s mobile phone (except for "no answer" call divert), he/she will be charged at the rates applicable outside the Home Zone.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks - 15 tenge per message; sending international ММS - 30 tenge per message.

* When making on-net calls, inclusive on-net minutes allowance will be used. When used up, all domestic cellular operators minutes allowance will be used (if available). If the subscriber calls to other cellular operator in KZ, all domestic cellular operators minutes allowance will be used (if available).

** The fee is collected at the time of Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff is not activated. In case of insufficiency of funds to debit a subscription fee when the tariff plan is connected, it will be activated according to the terms of billing when a subscription fee is failed to be written off. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

Inclusive allowance is provided after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to tariffs/services combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check bonus data balance, subscribers should dial *111*3#. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

You data allowance will not be available to you if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance is applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 00:00 and 08:00, according to Astana time.

Data allowance will be available with access point name set to internet/WAP.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

***** Subscriber's switching between the tariffs Hello, Kazakhstan¹, Hello, Kazakhstan², Hello, Kazakhstan³ shall be recorded and accounted for in order to determine the period of interrupted tariff use. If subscriber switches from any of the Tariffs to any other tariff not mentioned in this order, the period of uninterrupted use will be cancelled. If subscriber switched to the Tariff again, the period of uninterrupted use will start on the date of last Tariff activation.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

Combinability of services:

  1. ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  2. If the Subscriber is using the Mobile Internet + promotional service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the promotional service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Mobile Internet + service.
  3. If the Subscriber is using the Internet + service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  4. If the Subscriber is using the Bonus Internet service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  5. If the Subscriber is using Internet Packs, Service Bundles or similar services with inclusive voice, data and/or SMS allowance with limited validity period, data allowance with shorter validity period will take priority.

These compatibility conditions may be amended or supplemented by the Operator.

According to the provisions of Operator's Public Agreement, provision of services to Subscribers may be suspended in the event the Subscriber violates the terms of the Public Agreement, commits wrongful acts or acts which the Operator believes can cause damage to Operator's network. The Subscriber may not, unless with the written consent of the Operator, use gateways and other special technical devices/tools/programs that are not intended for personal use and/or designed to provide third parties access to communications services, including those rendered by other operators, including fixed-line communication and Internet/IP telephony.

Find the full text of the Public Agreement here.

**** Tariff home zone includes the following localities, and the home zone can be found by dialing *166*4# .

Almaty region

Districts:

  • Balkhash
  • Enbekshikazakh
  • Zhambyl
  • Kapchagay
  • Raiymbek
  • Uygur
  • Aksu
  • Alakol
  • Eskeldi
  • Karatal
  • Kerbulak
  • Koksu
  • Panfilov
  • Sarkand
  • Taldykorgan
  • Tekeli

Akmola region

Cities:

  • the city of Kokshetau
  • the city of Stepnogorsk (except Settlement Bestobe)

Districts:

  • Burabai
  • Bulandy
  • Sandyktau
  • Yenbekshilder
  • Zerenda
All settlements covered by the company’s mobile network.
All settlements covered by the company’s mobile network.
All settlements covered by the company’s mobile network.
All settlements covered by the company’s mobile network.
All settlements covered by the company’s mobile network.
All settlements covered by the company’s mobile network.
All settlements covered by the company’s mobile network.
All settlements covered by the company’s mobile network.
All settlements covered by the company’s mobile network.
 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Hallo, Kazakhstan²

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Dear customer!

 Starting 30 June 2017, the terms of Hallo Kazakhstan-2 tariff will change as follows:

  • inclusive data allowance has increased to 20 GB (10GB – day, 10GB – night)
  • onnet SMS allowance has increased to 700 texts;
  • tariff fee – 2390 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee. 

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

From 8 November 2016, inclusive data allowance on Hallo, Kazakhstan 2 tariff will increase to 17GB (8GB - day, 9GB - night) and tariff fee will be 2090 tg/mo. Changes will apply upon payment of tariff fee after 8 November 2016. All other terms will remain unchanged.

To check allowance balance, subscribers must dial *111*3# .

Service

Period of uninterrupted connection to Tariffs Hello, Kazakhstan****

If monthly fee was collected** 
2390 tg, 30 days

If monthly fee not collected

Inclusive allowance, 30 days**

Excessive usage rates**

On-net activ/Kcell and other domestic cellular operators voice calls, per 1 minute*

Month 1,2,3 (up to 90 days

minutes to all domestic cellular operators

220 minutes – 0 tg

11 tg/min 14 tg/min

On-net minutes  activ/Kcell

1570 minutes – 0 tg

Month 4,5,6 (from 91st day to 180th day)

minutes to all domestic cellular operators

300 minutes – 0 tg

On-net minutes  activ/Kcell

1490 minutes – 0 tg

From month 7
(from 181st day)

 

minutes to all KZ networks (on-net and off-net within RK)

1490 minutes – 0 tg

On-net minutes  activ/Kcell

300 minutes – 0 tg

Mobile Internet

10 GB – 0 tg (inclusive allowance available from 08:00 till 23:59:59 Astana time)

11 tg/MB
(08:00 till 23:59:59 Astana time)

14 tg/MB

10 GB – 0 tg (inclusive allowance available from 00:00 till 07:59:59 Astana time)

11 tg/MB
 (00:00 till 07:59:59 Astana time)

On-net SMS

700 SMS - 0 tg

7 tg/SMS

7 tg/SMS

 Domestic landlines calls

15 tg

Off-net national SMS, per SMS

11 tg

InternationalSMS, per SMS

Standard rate

On-net MMS, per SMS

7 tg

On-net video calls, per min

7 tg

Always Available

0 tg

Roaming****

Standard roaming rates applicable on the date of service use, depending on the country visited and network provider selected

Subscription to tariff closed effective on 26.10.15.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

Maximum call duration - 30 minutes.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks - 15 tenge per message; sending international ММS - 30 tenge per message.

* When making on-net calls, inclusive on-net minutes allowance will be used. When used up, all domestic cellular operators minutes allowance will be used (if available). If the subscriber calls to other cellular operator in KZ, all domestic cellular operators minutes allowance will be used (if available).

** The fee is collected at the time of Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff is not activated. If the fee has not been collected due to insufficient funds in the subscriber’s account, the Tariff will not be activated. If the fee has not been collected whe due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

Inclusive allowance is provided after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to tariffs/services combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check bonus data balance, subscribers should dial *111*3#. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

You data allowance will not be available to you if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance is applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 00:00 and 08:00, according to Astana time.

Data allowance will be available with access point name set to internet/WAP.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

**** Subscriber's switching between the tariffs Hello, Kazakhstan¹, Hello, Kazakhstan², Hello, Kazakhstan³ shall be recorded and accounted for in order to determine the period of interrupted tariff use. If subscriber switches from any of the Tariffs to any other tariff not mentioned in this order, the period of uninterrupted use will be cancelled. If subscriber switched to the Tariff again, the period of uninterrupted use will start on the date of last Tariff activation.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

Combinability of services:

  1. ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  2. If the Subscriber is using the Mobile Internet + promotional service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the promotional service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Mobile Internet + service.
  3. If the Subscriber is using the Internet + service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  4. If the Subscriber is using the Bonus Internet service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  5. If the Subscriber is using Internet Packs, Service Bundles or similar services with inclusive voice, data and/or SMS allowance with limited validity period, data allowance with shorter validity period will take priority.

These compatibility conditions may be amended or supplemented by the Operator.

According to the provisions of Operator's Public Agreement, provision of services to Subscribers may be suspended in the event the Subscriber violates the terms of the Public Agreement, commits wrongful acts or acts which the Operator believes can cause damage to Operator's network. The Subscriber may not, unless with the written consent of the Operator, use gateways and other special technical devices/tools/programs that are not intended for personal use and/or designed to provide third parties access to communications services, including those rendered by other operators, including fixed-line communication and Internet/IP telephony.

Find the full text of the Public Agreement here.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Hallo, Kazakhstan³

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Dear customer!

Starting 30 June 2017, the terms of Hallo Kazakhstan-3 tariff will change as follows:

  • inclusive data allowance has increased to 30 GB (15GB – day, 15GB – night)
  • onnet SMS allowance has increased to 700 texts;
  • tariff fee – 3090 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee. 

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

From 8 November 2016, inclusive data allowance on Hallo,Kazakhstan 3 tariff will increase to 27GB (13GB - day, 14GB - night) and tariff fee will be 2790tg/mo. Changes will apply upon payment of tariff fee after 8 November 2016. All other terms will remain unchanged.

To check allowance balance, subscribers must dial *111*3# .

Service

Period of uninterrupted connection to Tariffs Hello, Kazakhstan****

If monthly fee was collected** 
3090 tg, 30 days

If monthly fee not collected

Inclusive allowance, 30 days**

Excessive usage rates**

On-net activ/Kcell and other domestic cellular operators voice calls, per 1 minute*

Month 1,2,3 (up to 90 days

minutes to all domestic cellular operators

300 minutes – 0 tg

11 tg/min 14 tg/min

On-net minutes  activ/Kcell

2190 minutes – 0 tg

Month 4,5,6 (from 91st day to 180th day)

minutes to all domestic cellular operators

400 minutes – 0 tg

On-net minutes  activ/Kcell

2090 minutes – 0 tg

From month 7
(from 181st day)

 

minutes to all KZ networks (on-net and off-net within RK)

1990 minutes – 0 tg

On-net minutes  activ/Kcell

500 minutes – 0 tg

Mobile Internet

15 GB -  0tg (inclusive allowance available from 08:00 till 23:59:59 Astana time)

11 tg/MB
(08:00 till 23:59:59 Astana time)

14 tg/MB

15  GB -  0tg (inclusive allowance available from 00:00 till 07:59:59 Astana time)

11 tg/MB
 (00:00 till 07:59:59 Astana time)

On-net SMS

700 SMS - 0 tg

7 tg/SMS

7 tg/SMS

 Domestic landlines calls

15 tg

Off-net national SMS, per SMS

11 tg

InternationalSMS, per SMS

Standard rate

On-net MMS, per SMS

7 tg

On-net video calls, per min

7 tg

Always Available

0 tg

Roaming

Standard roaming rates applicable on the date of service use, depending on the country visited and network provider selected

Subscription to Hello, Kazakhstan³ tariff closed effective on 20.10.15.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

Maximum call duration - 30 minutes.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks - 15 tenge per message; sending international ММS - 30 tenge per message.

* When making on-net calls, inclusive on-net minutes allowance will be used. When used up, all domestic cellular operators minutes allowance will be used (if available). If the subscriber calls to other cellular operator in KZ, all domestic cellular operators minutes allowance will be used (if available).

** The fee is collected at the time of Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff is not activated. If the fee has not been collected due to insufficient funds in the subscriber’s account, the Tariff will not be activated. If the fee has not been collected whe due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

Inclusive allowance is provided after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to tariffs/services combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check bonus data balance, subscribers should dial *111*3#. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

You data allowance will not be available to you if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance is applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 00:00 and 08:00, according to Astana time.

Data allowance will be available with access point name set to internet/WAP.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

**** Subscriber's switching between the tariffs Hello, Kazakhstan¹, Hello, Kazakhstan², Hello, Kazakhstan³ shall be recorded and accounted for in order to determine the period of interrupted tariff use. If subscriber switches from any of the Tariffs to any other tariff not mentioned in this order, the period of uninterrupted use will be cancelled. If subscriber switched to the Tariff again, the period of uninterrupted use will start on the date of last Tariff activation.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

Combinability of services:

  1. ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  2. If the Subscriber is using the Mobile Internet + promotional service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the promotional service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Mobile Internet + service.
  3. If the Subscriber is using the Internet + service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  4. If the Subscriber is using the Bonus Internet service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  5. If the Subscriber is using Internet Packs, Service Bundles or similar services with inclusive voice, data and/or SMS allowance with limited validity period, data allowance with shorter validity period will take priority.

These compatibility conditions may be amended or supplemented by the Operator.

According to the provisions of Operator's Public Agreement, provision of services to Subscribers may be suspended in the event the Subscriber violates the terms of the Public Agreement, commits wrongful acts or acts which the Operator believes can cause damage to Operator's network. The Subscriber may not, unless with the written consent of the Operator, use gateways and other special technical devices/tools/programs that are not intended for personal use and/or designed to provide third parties access to communications services, including those rendered by other operators, including fixed-line communication and Internet/IP telephony.

Find the full text of the Public Agreement here.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Hallo, Kazakhstan 2G

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

ATTENTION!!! Starting 01.03.17, this tariff will no longer cover free access to the mobile versions of Facebook and Vkontakte and our standard data rates will apply to access these social media.

Free on-net calls after payment of monthly fee.

Service If monthly fee
was collected
If monthly fee
was not collected
On-net calls (voice and video) 0 ₸/min 7 ₸/min
Off-net national calls 15 ₸/min
On-net SMS/MMS 7 ₸/SMS
Off-net national SMS 12,33 ₸/SMS
International SMS Standard rate
Always Available 0 ₸
Mobile Internet 20,16 ₸/MB
Fee (30 days) 890 ₸
Roaming At standard roaming rates applied by Company as of the date is service use. Rates vary by country visited and carrier
Effective 27.05.2016, subscription to tariff is closed.

Monthly fee is collected upon tariff activation and then every 30 days between 00:00 and 02:00 Astana time, subject to sufficient account balance. If monthly fee has not been collected due to insufficient balance, the tariff will not be activated. If monthly fee has not been collected between 00:00 and 02:00 due to insufficient balance, it will be collected any time after 02:00 when customer tops up their account and services and inclusive allowance will become available for use until the next billing cycle starts.

Maximum call duration - 30 minutes.

All rates shown in the above table apply across Kazkahstan.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Hallo, Kazakhstan Start

Tariff updates, effective on 25.09.2018 Learn more→

From 25.09.18, if Hallo, Kazakhstan Start tariff fee is not collected:

  • - internet access is not blocked;
  • - daily package including 150MB + 5 minutes on-net Kcell/activ is activated. Package fee – 70 tenge per day.

If the package is exhausted or the balance is not sufficient to collect the daily package fee, 1 megabyte of Internet and 1 minute of on-net call will cost 14 tenge (according to the tariffs when the subscription fee is not collected).

Conditions of daily package:

  1. The package is valid till 01:00 of the next day, Astana time. The daily package fee is collected: daily from 00:00 to 02:00, Astana time, if the balance is sufficient. Otherwise, after the balance is toped-up for the amount above 70 tenge.
  2. If the tariff fee is collected, the package is deactivated. Unused data allowance and minutes of daily package can be used until the end of validity period.
  3. If subscriber tops-up the balance for the amount sufficient to collect the subscription fee for both the tariff and the package, then both subscription fees will be collected and the relevant volume of services under the tariff and the daily package will be provided.
  4. The daily package can be deactivated or re-activated using the command *734#.
  5. The megabyte and minute balance under the package can be checked using the command*111*3#.
  6. When the subscriber has the volume of services under the daily package, the tariff or other services, then the volume that expires first will be used up first.

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Dear customer!

Starting 30 June 2017, the terms of Hallo Kazakhstan Start will change as follows:

  • inclusive data allowance has increased to 8 GB (4GB – day, 4GB – night)
  • onnet SMS allowance has increased to 700 texts;
  • tariff fee – 1790 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

ATTENTION!!! Starting 01.03.17, this tariff will no longer cover free access to the mobile versions of Facebook and Vkontakte and our standard data rates will apply to access these social media.

From 8 November 2016, inclusive data allowance on Hallo Kazakhstan Start tariff will increase to 5GB (2GB - day, 3GB - night) and tariff fee will be 1490tg/mo. Changes will apply upon payment of tariff fee after 8 November 2016. All other terms will remain unchanged.

To check the remaining balance, dial *111*3#

Service Period of uninterrupted use of Hallo Kazakhstan Start, XS, S, M, L, XL tariff Monthly fee 1790 tg, 30 days If monthly fee is not collected
Calls originating in Home Zone* Outside home zone***
Inclusive allowance, 30 days** When inclusive allowance is used up**
On-net activ/Kcell and other domestic cellular operators voice calls, per 1 minute*   1-6 months (up to 180 days) minutes to all domestic cellular operators 90 minutes – 0tg 11 tg/min 11 tg/min 14 tg/min
On-net minutes 900 minutes – 0tg
From 7th month (from 181st day) minutes to all domestic cellular operators 990 minutes – 0tg
Mobile internet 4 GB - 0 tg (inclusive allowance available from 08:00 till 00:59:59 Astana time). Excessive usage - 11 tg/MB (08:00 - 00:59:59 Astana time)  
14 tg/MB
4 GB - 0 tg (inclusive allowance available from 01:00 till 07:59:59 Astana time). Excessive usage - 11 tg/MB (01:00 - 07:59:59 Astana time)
On-net SMS, per text 700 SMS – 0 tg, from 701st SMS -7 tg/SMS 7 tg/SMS
Domestic landlines calls, per minute 15 tenge
Off-net national SMS, per text 11 tg
International SMS, per text Standard rate
On-net MMS, per msg 7 tg
On-net video calls, per minute 7 tg
Always Available 0 tg
Roaming *** At standard roaming rates applied by Company as of the date is service use. Rates vary by country visited and carrier
Effective 27.05.2016, subscription to tariff is closed.

All rates are shown in tenge inclusive of VAT, rates are valid across Kazkahstan.

Billing increment (call) - 1 sec.

Billing increment (data) - 1 KB.

Call duration - 30 minutes max.

 

The MMS Portal service is also available for the subscribers on this Tariff (subject to activation of the MMS service) at the following rates: off-net domestic ММS – 15 tenge per message, international ММS – 30 tenge per message..

** The tariff fee is collected at the time of tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the tariff will be available during the current billing cycle until the next billing cycle starts.

Inclusive allowance is provided after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to tariffs/services combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check bonus data balance, subscribers should dial *111*3#. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 08:00, according to Astana time.

Data allowance included in the Tariff is available with APN set to internet or WAP.

*** When making on-net calls, inclusive on-net minutes allowance will be used. When used up, all domestic cellular operators minutes allowance will be used (if available). If the subscriber calls to other cellular operator in KZ, all domestic cellular operators minutes allowance will be used (if available).

**** Switching between the Hallo Kazakhstan Start, Hallo Kazakhstan XS, Hallo Kazakhstan S, Hallo Kazakhstan M; Hallo, Kazakhstan L and Hallo Kazakhstan XL tariffs will not affect subscriber’s uninterrupted use of the tariff. However, if subscribers switch to any tariff that does not belong to Hallo Kazakhstan Start, XS, S, M, L, XL line of tariffs, the period of uninterrupted use will be canceled and the counter will be started from zero when subscribers switch back to any of the Hallo Kazakhstan tariffs.

IMPORTANT! If you switch from Hallo Kazakhstan 1, Hallo Kazakhstan 2 or Hallo Kazakhstan 3 tariff to Hallo Kazakhstan Start, Hallo Kazakhstan XS, Hallo Kazakhstan S, Hallo Kazakhstan M, Hallo Kazakhstan L or Hallo Kazakhstan XL tariff, your period of uninterrupted tariff use will be reset to zero.

Combinability:

  1. ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  2. If subscribers are using Mobile Internet Plus service, the service charge will be collected and data allowance provided according to the service conditions. In this case, data allowance with shorter validity period takes priority and will be consumed first. When data allowance provided under both the tariff and Mobile Internet Plus service is used up, data rates applicable under Mobile Internet Plus will apply till the next billing cycle starts.
  3. If subscribers are using Internet + service, the service charge will be collected and data allowance provided according to the service conditions. In this case, data allowance with shorter validity period takes priority and will be consumed first. When data allowance provided under both the tariff and Internet+ service is used up, data rates applicable under the tariff will apply till the next billing cycle starts.
  4. If subscribers are using Bonus Internet service, the service charge will be collected and data allowance provided according to the service conditions. In this case, data allowance with shorter validity period takes priority and will be consumed first. When data allowance provided under both the tariff and Bonus Internet service is used up, data usage will be charged based on the tariff rates.
  5. If subscribers are using Internet Packs, Service packs or any other similar bundles with limited off-net national calls / data / SMS allowance, allowance with shorter validity period will be used first.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

Hallo, Kazakhstan Start tariff home zone

  • South-KZ region
  • North-KZ region
  • West-KZ region
  • East-KZ region
  • Pavlodar region
  • Kostanay region
  • Kyzylorda region
  • Zhambyl region
  • Aktobe region
  • Taldykorgan, Tekeli, Kapchagay; Panfilov, Alakol, Kerbulak, Aksu, Koksu, Sarkand, Eskeldinsky, Karatal, Raimbeksky, Uygur, Enbekshikazakh, Balkhash, Zhambyl districts of Almaty region
  • Kokshetau, Stepnogorsk (except Bestobe); Zerenda, Sandyktau, Burabay, Bulandy, Enbekshilder, Arshaly (except Zhybek Zholy), Akkol, Astrakhan, Atbassar, Yegindykol, Yereimentau, Yessil, Zhaksyn, Zharkain, Korgalzhyn, Shortandy districts of Akmola region.
 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Hallo, Kazakhstan XS

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Dear customer!

Starting 30 June 2017, the terms of Hallo Kazakhstan XS will change as follows:

  • inclusive data allowance has increased to 11 GB (5GB – day, 6GB – night)
  • onnet SMS allowance has increased to 700 texts;tariff fee – 1990 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

From 8 November 2016, inclusive data allowance on Hallo, Kazakhstan XS tariff will increase to 8GB (3GB - day, 5GB - night) and tariff fee will be 1690tg/mo. Changes will apply upon payment of tariff fee after 8 November 16. All other terms will remain unchanged.

ATTENTION!!! Starting 01.03.17, this tariff will no longer cover free access to the mobile versions of Facebook and Vkontakte and our standard data rates will apply to access these social media.

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

To check allowance balance, subscribers must dial *111*3#OK

Service Period of uninterrupted connection to Tariffs
"Hallo, Kazakhstan Start, XS, S, M, L, XL"****
If monthly fee was collected
1 990 tenge, 30 days
If monthly fee not collected
Inclusive allowance,
30 days**
Excessive usage rates**
On-net activ/Kcell and other domestic cellular operators voice calls, per 1 minute* Month 1-6
(up to 180 days)
minutes to all domestic cellular operators 120 minutes
0 tenge
11 tenge 14 tenge
Minutes on-net activ/Kcell 1 070 minutes
0 tenge
From 7th month
(from 181st day)
minutes to all domestic cellular operators 1 190 minutes
0 tenge
Mobile Internet,
per 1 MB
14 tenge
5 GB 0 tenge
(inclusive allowance available from 08:00 till 00:59:59 Astana time)
11 tenge
(from 08:00 till 00:59:59 Astana time)
6 GB 0 tenge
(inclusive allowance available from 01:00 till 07:59:59 Astana time)
11 tenge
(from 01:00 till 07:59:59 Astana time)
SMS activ/Kcell on-net,
per 1 message
700 SMS
0 tenge
7 tenge 7 tenge

Domestic landlines calls, per minute

15 tenge
SMS off-net,
per 1 message
11 tenge
International SMS,
per 1 message
Standard rate
MMS activ/Kcell on-net,
per 1 message
7 tenge
Videocalls on-net activ/Kcell,
per 1 minute
7 tenge
Always available 0 tenge
Roaming*** At standard roaming rates applied by Company as of the date is service use. Rates vary by country visited and carrier
Effective 27.05.2016, subscription to tariff is closed.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

Maximum call duration - 30 minutes.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks - 15 tenge per message; sending international ММS - 30 tenge per message услуги MMS.

* When making on-net calls, inclusive on-net minutes allowance will be used. When used up, all domestic cellular operators minutes allowance will be used (if available). If the subscriber calls to other cellular operator in KZ, all domestic cellular operators minutes allowance will be used (if available).

** The fee is collected at the time of Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff is not activated. If the fee has not been collected due to insufficient funds in the subscriber’s account, the Tariff will not be activated. If the fee has not been collected whe due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

Inclusive allowance is provided after the fee has been successfully collected. The voice, SMS and data allowance is valid for 30 days, subject to tariffs/services combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check bonus data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

You data allowance will not be available to you if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance is applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 08:00, according to Astana time.

Data allowance will be available with access point name set to internet/WAP.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

**** Switching between the Hallo, Kazakhstan Start; Hallo, Kazakhstan XS; Hallo, Kazakhstan S; Hallo, Kazakhstan M; Hallo, Kazakhstan L and Hallo, Kazakhstan XL tariffs will not affect subscriber’s uninterrupted use of the tariff. However, if subscribers switch to any tariff that does not belong to Hallo, Kazakhstan Start, XS, S, M, L, XL line of tariffs, the period of uninterrupted use will be canceled and the counter will be started from zero when subscribers switch back to any of the Hallo, Kazakhstan tariffs.

IMPORTANT! If you switch from Hallo Kazakhstan 1, Hallo Kazakhstan 2 or Hallo Kazakhstan 3 tariff to Hallo Kazakhstan Start, Hallo Kazakhstan XS, Hallo Kazakhstan S, Hallo Kazakhstan M, Hallo Kazakhstan L or Hallo Kazakhstan XL tariff, your period of uninterrupted tariff use will be reset to zero.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.


Combinability of services:

  1. ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  2. If the Subscriber is using the Mobile Internet + promotional service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the promotional service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Mobile Internet + service.
  3. If the Subscriber is using the Internet + service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  4. If the Subscriber is using the Bonus Internet service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  5. If the Subscriber is using Internet Packs, Service Bundles or similar services with inclusive voice, data and/or SMS allowance with limited validity period, data allowance with shorter validity period will take priority.

These conditions may be reviewed or amended by Company.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Hallo, Kazakhstan S

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Dear customer!

Starting 30 June 2017, the terms of Hallo Kazakhstan S will change as follows:

  • inclusive data allowance has increased to 20 GB (8GB – day, 12GB – night)
  • onnet SMS allowance has increased to 700 texts;
  • tariff fee – 2290 tg/month.

Other than that, all other tariff terms and conditions remain unchanged.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

From 8 November 2016, inclusive data allowance on Hallo,Kazakhstan S tariff will increase to 17GB (6GB - day, 11GB - night) and tariff fee will be 1990 tg/mo. Changes will apply upon payment of tariff fee after 8 November 2016. All other terms will remain unchanged.

ATTENTION!!! Starting 01.03.17, this tariff will no longer cover free access to the mobile versions of Facebook and Vkontakte and our standard data rates will apply to access these social media.

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

 

To check allowance balance, subscribers must dial *111*3#OK

Service Period of uninterrupted connection to Tariffs
"Hallo, Kazakhstan Start, XS, S, M, L, XL"****
If monthly fee was collected
2290 tenge, 30 days
If monthly fee not collected
Inclusive allowance,
30 days**
Excessive usage rates**
On-net activ/Kcell and other domestic cellular operators voice calls, per 1 minute* Month 1-6
(up to 180 days)
minutes to all domestic cellular operators 200 minutes
0 tenge
11 tenge 14 tenge
Minutes on-net activ/Kcell 1 090 minutes
0 tenge
From 7th month
(from 181st day)
minutes to all domestic cellular operators 1 290 minutes
0 tenge
Mobile Internet,
per 1 MB
14 tenge
8 GB 0 tenge
(inclusive allowance available from 08:00 till 00:59:59 Astana time)
11 tenge
(from 08:00 till 00:59:59 Astana time)
12 GB 0 tenge
(inclusive allowance available from 01:00 till 07:59:59 Astana time)
11 tenge
(from 01:00 till 07:59:59 Astana time)
SMS activ/Kcell on-net,
per 1 message
700 SMS
0 tenge
7 tenge 7 tenge
Domestic landlines calls, per minute 15 tenge
SMS off-net,
per 1 message
11 tenge
International SMS,
per 1 message
Standard rate
MMS activ/Kcell on-net,
per 1 message
7 tenge
Videocalls on-net activ/Kcell,
per 1 minute
7 tenge
Always available 0 tenge
Roaming*** At standard roaming rates applied by Company as of the date is service use. Rates vary by country visited and carrier
Effective 27.05.2016, subscription to tariff is closed.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

Maximum call duration - 30 minutes.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks - 15 tenge per message; sending international ММS - 30 tenge per message услуги MMS.

* When making on-net calls, inclusive on-net minutes allowance will be used. When used up, all domestic cellular operators minutes allowance will be used (if available). If the subscriber calls to other cellular operator in KZ, all domestic cellular operators minutes allowance will be used (if available).

** The fee is collected at the time of Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff is not activated. If the fee has not been collected due to insufficient funds in the subscriber’s account, the Tariff will not be activated. If the fee has not been collected whe due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

Inclusive allowance is provided after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to tariffs/services combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check bonus data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

You data allowance will not be available to you if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance is applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 08:00, according to Astana time.

Data allowance will be available with access point name set to internet/WAP.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

**** Switching between the Hallo, Kazakhstan Start; Hallo, Kazakhstan XS; Hallo, Kazakhstan S; Hallo, Kazakhstan M; Hallo, Kazakhstan L and Hallo, Kazakhstan XL tariffs will not affect subscriber’s uninterrupted use of the tariff. However, if subscribers switch to any tariff that does not belong to Hallo, Kazakhstan Start, XS, S, M, L, XL line of tariffs, the period of uninterrupted use will be canceled and the counter will be started from zero when subscribers switch back to any of the Hallo, Kazakhstan tariffs.

IMPORTANT! If you switch from Hallo Kazakhstan 1, Hallo Kazakhstan 2 or Hallo Kazakhstan 3 tariff to Hallo Kazakhstan Start, Hallo Kazakhstan XS, Hallo Kazakhstan S, Hallo Kazakhstan M, Hallo Kazakhstan L or Hallo Kazakhstan XL tariff, your period of uninterrupted tariff use will be reset to zero.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

Combinability of services:

  1. ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  2. If the Subscriber is using the Mobile Internet + promotional service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the promotional service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Mobile Internet + service.
  3. If the Subscriber is using the Internet + service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  4. If the Subscriber is using the Bonus Internet service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  5. If the Subscriber is using Internet Packs, Service Bundles or similar services with inclusive voice, data and/or SMS allowance with limited validity period, data allowance with shorter validity period will take priority.

These conditions may be reviewed or amended by Company.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Hallo, Kazakhstan M

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Dear customer!

Starting 30 June 2017, the terms of Hallo Kazakhstan M will change as follows:

  • inclusive data allowance has increased to 35 GB (13GB – day, 22GB – night)
  • onnet SMS allowance has increased to 700 texts;
  • tariff fee – 2490 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

ATTENTION!!! Starting 01.03.17, this tariff will no longer cover free access to the mobile versions of Facebook and Vkontakte and our standard data rates will apply to access these social media.

From 8 November 2016, inclusive data allowance on Hallo,Kazakhstan M tariff will increase to 32GB (11GB - day, 21GB - night) and tariff fee will be 2190tg/mo. Changes will apply upon payment of tariff fee after 8 November 2016. All other terms will remain unchanged.

To check allowance balance, subscribers must dial *111*3#OK

Service Period of uninterrupted connection to Tariffs
"Hallo, Kazakhstan Start, XS, S, M, L, XL"****
If monthly fee was collected
2490 tenge, 30 days
If monthly fee not collected
Inclusive allowance,
30 days**
Excessive usage rates**
On-net activ/Kcell and other domestic cellular operators voice calls, per 1 minute* Month 1-6
(up to 180 days)
minutes to all domestic cellular operators 250 minutes
0 tenge
11 tenge 14 tenge
Minutes on-net activ/Kcell 1 240 minutes
0 tenge
From 7th month
(from 181st day)
minutes to all domestic cellular operators 1 490 minutes
0 tenge
Mobile Internet,
per 1 MB
14 tenge
13 GB 0 tenge
(inclusive allowance available from 08:00 till 00:59:59 Astana time)
11 tenge
(from 08:00 till 00:59:59 Astana time)
22 GB 0 tenge
(inclusive allowance available from 01:00 till 07:59:59 Astana time)
11 tenge
(from 01:00 till 07:59:59 Astana time)
SMS activ/Kcell on-net,
per 1 message
700 SMS
0 tenge
7 tenge 7 tenge
Domestic landlines calls, per minute 15 tenge
SMS off-net,
per 1 message
11 tenge
International SMS,
per 1 message
Standard rate
MMS activ/Kcell on-net,
per 1 message
7 tenge
Videocalls on-net activ/Kcell,
per 1 minute
7 tenge
Always available 0 tenge
Roaming*** At standard roaming rates applied by Company as of the date is service use. Rates vary by country visited and carrier
Effective 27.05.2016, subscription to tariff is closed.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

Maximum call duration - 30 minutes.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks - 15 tenge per message; sending international ММS - 30 tenge per message услуги MMS.

* When making on-net calls, inclusive on-net minutes allowance will be used. When used up, all domestic cellular operators minutes allowance will be used (if available). If the subscriber calls to other cellular operator in KZ, all domestic cellular operators minutes allowance will be used (if available).

** The fee is collected at the time of Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff is not activated. If the fee has not been collected due to insufficient funds in the subscriber’s account, the Tariff will not be activated. If the fee has not been collected whe due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

Inclusive allowance is provided after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to tariffs/services combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check bonus data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

You data allowance will not be available to you if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance is applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 08:00, according to Astana time.

Data allowance will be available with access point name set to internet/WAP.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

**** Switching between the Hallo, Kazakhstan Start; Hallo, Kazakhstan XS; Hallo, Kazakhstan S; Hallo, Kazakhstan M; Hallo, Kazakhstan L and Hallo, Kazakhstan XL tariffs will not affect subscriber’s uninterrupted use of the tariff. However, if subscribers switch to any tariff that does not belong to Hallo, Kazakhstan Start, XS, S, M, L, XL line of tariffs, the period of uninterrupted use will be canceled and the counter will be started from zero when subscribers switch back to any of the Hallo, Kazakhstan tariffs.

IMPORTANT! If you switch from Hallo Kazakhstan 1, Hallo Kazakhstan 2 or Hallo Kazakhstan 3 tariff to Hallo Kazakhstan Start, Hallo Kazakhstan XS, Hallo Kazakhstan S, Hallo Kazakhstan M, Hallo Kazakhstan L or Hallo Kazakhstan XL tariff, your period of uninterrupted tariff use will be reset to zero.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.


Combinability of services:

  1. ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  2. If the Subscriber is using the Mobile Internet + promotional service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the promotional service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Mobile Internet + service.
  3. If the Subscriber is using the Internet + service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  4. If the Subscriber is using the Bonus Internet service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  5. If the Subscriber is using Internet Packs, Service Bundles or similar services with inclusive voice, data and/or SMS allowance with limited validity period, data allowance with shorter validity period will take priority.

These conditions may be reviewed or amended by Company.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Hallo, Kazakhstan L

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Dear customer!

Starting 30 June 2017, the terms of Hallo Kazakhstan L will change as follows:

  • inclusive data allowance has increased to 50 GB (18GB – day, 32GB – night)
  • onnet SMS allowance has increased to 700 texts;
  • tariff fee – 2990 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

ATTENTION!!! Starting 01.03.17, this tariff will no longer cover free access to the mobile versions of Facebook and Vkontakte and our standard data rates will apply to access these social media.

From 8 November 2016, inclusive data allowance on Hallo,Kazakhstan L tariff will increase to 47GB (16GB - day, 31GB - night) and tariff fee will be 2690tg/mo. Changes will apply upon payment of tariff fee after 8 November 16. All other terms will remain unchanged.

Try our Active Pro+ tariff: 35GB + free onnet calls + 290min to other KZ mobiles + 1000 onnet SMS for only 2590tg/mo! Info and activation *166*1*55#

To check allowance balance, subscribers must dial *111*3#OK

Service Period of uninterrupted connection to Tariffs
"Hallo, Kazakhstan Start, XS, S, M, L, XL"****
If monthly fee was collected
2990 tenge, 30 days
If monthly fee not collected
Inclusive allowance,
30 days**
Excessive usage rates**
On-net activ/Kcell and other domestic cellular operators voice calls, per 1 minute* Month 1-6
(up to 180 days)
minutes to all domestic cellular operators 300 minutes
0 tenge
11 tenge 14 tenge
Minutes on-net activ/Kcell 1 690 minutes
0 tenge
From 7th month
(from 181st day)
minutes to all domestic cellular operators 1 990 minutes
0 tenge
Mobile Internet,
per 1 MB
14 tenge
18 GB 0 tenge
(inclusive allowance available from 08:00 till 00:59:59 Astana time)
11 tenge
(from 08:00 till 00:59:59 Astana time)
32 GB 0 tenge
(inclusive allowance available from 01:00 till 07:59:59 Astana time)
11 tenge
(from 01:00 till 07:59:59 Astana time)
SMS activ/Kcell on-net,
per 1 message
700 SMS
0 tenge
7 tenge 7 tenge
Domestic landlines calls, per minute 15 tenge
SMS off-net,
per 1 message
11 tenge
International SMS,
per 1 message
Standard rate
MMS activ/Kcell on-net,
per 1 message
7 tenge
Videocalls on-net activ/Kcell,
per 1 minute
7 tenge
Always available 0 tenge
Roaming*** At standard roaming rates applied by Company as of the date is service use. Rates vary by country visited and carrier
Effective 27.05.2016, subscription to tariff is closed.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

Maximum call duration - 30 minutes.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks - 15 tenge per message; sending international ММS - 30 tenge per message услуги MMS.

* When making on-net calls, inclusive on-net minutes allowance will be used. When used up, all domestic cellular operators minutes allowance will be used (if available). If the subscriber calls to other cellular operator in KZ, all domestic cellular operators minutes allowance will be used (if available).

** The fee is collected at the time of Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff is not activated. If the fee has not been collected due to insufficient funds in the subscriber’s account, the Tariff will not be activated. If the fee has not been collected whe due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

Inclusive allowance is provided after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to tariffs/services combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check bonus data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

You data allowance will not be available to you if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance is applied.

Switching between daytime and nighttime data allowance on this Tariff will take place automatically at 01:00 and 08:00, according to Astana time.

Data allowance will be available with access point name set to internet/WAP.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

**** Switching between the Hallo, Kazakhstan Start; Hallo, Kazakhstan XS; Hallo, Kazakhstan S; Hallo, Kazakhstan M; Hallo, Kazakhstan L and Hallo, Kazakhstan XL tariffs will not affect subscriber’s uninterrupted use of the tariff. However, if subscribers switch to any tariff that does not belong to Hallo, Kazakhstan Start, XS, S, M, L, XL line of tariffs, the period of uninterrupted use will be canceled and the counter will be started from zero when subscribers switch back to any of the Hallo, Kazakhstan tariffs.

IMPORTANT! If you switch from Hallo Kazakhstan 1, Hallo Kazakhstan 2 or Hallo Kazakhstan 3 tariff to Hallo Kazakhstan Start, Hallo Kazakhstan XS, Hallo Kazakhstan S, Hallo Kazakhstan M, Hallo Kazakhstan L or Hallo Kazakhstan XL tariff, your period of uninterrupted tariff use will be reset to zero.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.


Combinability of services:

  1. ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  2. If the Subscriber is using the Mobile Internet + promotional service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the promotional service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Mobile Internet + service.
  3. If the Subscriber is using the Internet + service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  4. If the Subscriber is using the Bonus Internet service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  5. If the Subscriber is using Internet Packs, Service Bundles or similar services with inclusive voice, data and/or SMS allowance with limited validity period, data allowance with shorter validity period will take priority.

These conditions may be reviewed or amended by Company.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Hallo, Kazakhstan XL

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Dear customer!

Starting 30 June 2017, the terms of Hallo Kazakhstan XL will change as follows:

  •  inclusive any-time data allowance has increased to 35 GB;
  • onnet SMS allowance has increased to 700 texts;
  • tariff fee – 3990 tg/month.

Changes will apply after 30 June 2017 upon your payment of the tariff fee.

Attention! Starting 15.02.2017, the tariff terms will change. The amount of tariff fee and inclusive bundle will REMAIN UNCHAINGED. Details

ATTENTION!!! Starting 01.03.17, this tariff will no longer cover free access to the mobile versions of Facebook and Vkontakte and our standard data rates will apply to access these social media.

From 8 November 2016, inclusive data allowance on Hallo, Kazakhstan XL tariff will increase to 32GB  and tariff fee will be 3690tg/mo. Changes will apply upon payment of tariff fee after 8 November 16. All other terms will remain unchanged.

To check allowance balance, subscribers must dial *111*3#OK

Service Period of uninterrupted connection to Tariffs
"Hallo, Kazakhstan Start, XS, S, M, L, XL"****
If monthly fee was collected
3990 tenge, 30 days
If monthly fee not collected
Inclusive allowance,
30 days**
Excessive usage rates**
On-net activ/Kcell and other domestic cellular operators voice calls, per 1 minute* Month 1-6
(up to 180 days)
minutes to all domestic cellular operators 300 minutes
0 tenge
11 tenge 14 tenge
Minutes on-net activ/Kcell 1 690 minutes
0 tenge
From 7th month
(from 181st day)
minutes to all domestic cellular operators 1 990 minutes
0 tenge
Mobile Internet,
per 1 MB
35 GB 0 tenge 11 tenge 14 tenge
SMS activ/Kcell on-net,
per 1 message
700 SMS
0 tenge
7 tenge 7 tenge
Domestic landlines calls, per minute 15 tenge
SMS off-net,
per 1 message
11 tenge
International SMS,
per 1 message
Standard rate
MMS activ/Kcell on-net,
per 1 message
7 tenge
Videocalls on-net activ/Kcell,
per 1 minute
7 tenge
Always available 0 tenge
Roaming*** At standard roaming rates applied by Company as of the date is service use. Rates vary by country visited and carrier
Effective 27.05.2016, subscription to tariff is closed.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

Maximum call duration - 30 minutes.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks - 15 tenge per message; sending international ММS - 30 tenge per message услуги MMS.

* When making on-net calls, inclusive on-net minutes allowance will be used. When used up, all domestic cellular operators minutes allowance will be used (if available). If the subscriber calls to other cellular operator in KZ, all domestic cellular operators minutes allowance will be used (if available).

** The fee is collected at the time of Tariff activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the tariff is not activated. If the fee has not been collected due to insufficient funds in the subscriber’s account, the Tariff will not be activated. If the fee has not been collected whe due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

Inclusive allowance is provided after the fee has been successfully collected. The voice, sms and data allowance is valid for 30 days, subject to tariffs/services combinability terms. Inclusive allowance is not available while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs.

To check bonus data balance, subscribers should dial *111*3#OK. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

You data allowance will not be available to you if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance is applied.

Data allowance will be available with access point name set to internet/WAP.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

**** Switching between the Hallo, Kazakhstan Start; Hallo, Kazakhstan XS; Hallo, Kazakhstan S; Hallo, Kazakhstan M; Hallo, Kazakhstan L and Hallo, Kazakhstan XL tariffs will not affect subscriber’s uninterrupted use of the tariff. However, if subscribers switch to any tariff that does not belong to Hallo, Kazakhstan Start, XS, S, M, L, XL line of tariffs, the period of uninterrupted use will be canceled and the counter will be started from zero when subscribers switch back to any of the Hallo, Kazakhstan tariffs.

IMPORTANT! If you switch from Hallo Kazakhstan 1, Hallo Kazakhstan 2 or Hallo Kazakhstan 3 tariff to Hallo Kazakhstan Start, Hallo Kazakhstan XS, Hallo Kazakhstan S, Hallo Kazakhstan M, Hallo Kazakhstan L or Hallo Kazakhstan XL tariff, your period of uninterrupted tariff use will be reset to zero.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link


Combinability of services:

  1. ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  2. If the Subscriber is using the Mobile Internet + promotional service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the promotional service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Mobile Internet + service.
  3. If the Subscriber is using the Internet + service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  4. If the Subscriber is using the Bonus Internet service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  5. If the Subscriber is using Internet Packs, Service Bundles or similar services with inclusive voice, data and/or SMS allowance with limited validity period, data allowance with shorter validity period will take priority.

These conditions may be reviewed or amended by Company.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Active+

Service

Rate, tenge incl. VAT

Onnet calls (voice and video), per minute

1st minute

11

From 2nd minute

0

Calls to other KZ mobiles, per minute

12

Calls to KZ landlines, per minute

15

Onnet SMS/MMS, per message

7

Offnet SMS, per message

12

International SMS, per message

Standard rate

Always Available service

0

Mobile data, per MB

20

Roaming*

Standard rates applicable on the date of service use, depending on the country visited and  provider selected

Tariff is available for activation from 30.06.2017 until 30.09.2017.

Rates are shown inclusive of VAT. Rates are valid across Kazakhstan.

Billing increment

Calls – 1 second

Data – 1KB

Maximum call duration – 30 minutes

1 Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 300 or texting DA to 3003 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The MMS-Portal service is available to customers on this tariff, subject to activation of the MMS service: sending ММS to other KZ networks - 15 tenge per message; sending ММS internationally - 30 tenge per message.

Important: a certain amount of data will be automatically reserved for your next 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be charged from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

Conference Call service is not available on this tariff.

Conversation

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

From November 01, 2017 conditions of tariff plan was updated. In case of writing-off of subscription fee, 20 minutes of calls to other mobile operators within RK will be additionally charged, and bonus volume of onnet SMS will increase up to 225 SMS per month. Amount of subscription fee upon tariff plans will be equal to 790 tenge per month.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Also, you be able to add 60 minutes to your tariff for 390 tenge. To purchase add-on dial, *888#.

!Earlier conditions of additional packages
 
  • 0 tenge on-net calls;
  • On-net 225 SMS monthly;
  • 20 minute for off-net national mobile calls.

To check allowance balance, subscribers must dial *111*3#OK.

Service If 790 tenge* monthly fee is paid If monthly fee is not paid
Inclusive allowance, 30 days**
When inclusive allowance is used up
On-net call (voice and video), per minute 0 9
Off-net national mobile calls, per minute 20 minute / 0 tenge 12 12
On-net SMS, per text 225 SMS / 0 tenge 7 7
Guaranteed amount of services, regardless of whether the tariff fee is paid or not
Off-net national landlines calls, per minute 15
Data, 1 МБ 20
Off-net national mobile and landlines  SMS, per text 12
International SMS, per text Standard rate
On-net MMS, per message 7
Always Available 0
Roaming***
At standard roaming rates applied by Company as of the date is service use. Rates vary by country visited and carrier.

You can defer the payment of fee by 24 hours and get access to your unused allowance (included onnet calls and texts, data, minutes to other KZ mobiles) + 7 free onnet SMS with our ‘7 SMS + bonus for 1 day’ service.

Service charge – 39 tenge

To activate, dial *900*1#OK.

Service is valid for 1 day after the next billing cycle for their tariff has started. After that any unused SMS allowance and remaining tariff allowance will be lost.

If the Service is activated for the second time, the SMS pack that expires first will be used up first

Service can be activated on the last day of the tariff billing cycle and on the day when the Service is used. After that the Service will not be available for activation and any unused bundle will be lost and the regular tariff fee will be become due.

You can activate the Service an unlimited number of times, but only once a day, subject to sufficient account balance to cover the Service fee.

If you switch tariffs, unused SMS pack as well as your remaining tariff allowance will be lost.

Service cannot be deactivated on the day of use.

Balance received with the use of Extra BalanceAuto Extra Balance and Mobile Help services can be used to pay the Service fee.

Combinability rules established for the Tariffs apply also to the Service.

Service is available on The Conversation and The Conversation+ tariffs only.

Starting 17.12.2016, Conversation tariff will no longer be available to new subscribers. Customers who activated this tariff before 17.12.2016 will be able to stay on it after this date.

 

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment – 1 second.

Rounding of internet traffic – 1 KB.

Maximum call duration – 30 minutes.

The MMS Portal service is also available for the subscribers on this Tariff (subject to activation of the MMS service) at the following rates: off-net domestic ММS – 15 tenge per message, international ММS – 30 tenge per message.

* The tariff fee is collected in full upon its activation and then every 30 days between 00:00 and 02:00 (Astana time), subject to sufficient balance to cover the fee, otherwise the Tariff will not be activated. If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient balance in the subscriber’s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle and valid until the next billing cycle starts.

** Inclusive allowance is provided after the fee has been successfully collected and is valid until the next billing cycle starts. Inclusive allowance is not available for use while the subscriber is roaming; any unused allowance is canceled when subscribers switch tariffs. To check allowance balance, subscribers must dial *111*3#OK.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 300 or texting DA to 3003 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area

Conference Call service is not available on this Tariff.

Upon termination of the Tariff, Subscribers will be switched to their previous tariffs or, if such tariff is not available, outgoing calls will be suspended until the Subscribers switch to any other available tariff, unless otherwise stipulated by RK laws or Public Agreement.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services.

Combinability of services:

If Subscriber is using the Yearly Internet+ (YI+) service, the service fee will be collected and data allowance provided in accordance with the terms of YI+. When data allowance is used up, YI+ excess data rates will apply.

If Subscriber is using the Mobile Internet Plus (MIP) promotional service, the MIP service fee will be collected and data allowance provided in accordance with its standard terms. When data allowance is used up, MIP excess data rates will apply for the remainder of that billing period. If MIP fee is not paid, data usage will be billed as per the Tariff.

If Subscriber is using the Internet+ service, the service fee will be collected and data allowance provided in accordance with its standard terms. When data allowance is used up, the Internet+ excess data rates will apply for the remainder of that billing period. If Internet+ fee is not paid, data usage will be billed as per the Tariff.

If Subscriber is using the Bonus Internet (BI) service, the service fee will be collected and data allowance provided in accordance with its standard terms. When BI data allowance is used up, BI excess data rates will apply for the remainder of that billing period. If BI fee is not paid, data usage will be billed as per the Tariff.

If Subscriber has services with inclusive limited validity SMS allowance active on their account, SMS allowance with shorter validity period will be used first.

The Company may review or amend these rules.

Week

Tariff updates effective 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

 

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. To switch to any other available tariff, use appropriate USSD code or send a text.
  2. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Tariff plan with 400 tenge weekly subscription fee. Bonus volume of services is available when subscription fee is written-off from the balance of subscriber in full volume in case of connection to the tariff plan and then after each 7 days.

Tariff plan is active from 25.09.2017.

Services cost

In case of writing-off of subscription fee

Mobile internet

3GB 0

In case of excess 11/MB

On-net Activ/Kcell calls, voice and video

0/min

Outgoing calls to other cellular operators within Republic of Kazakhstan

20 minute 0/min

from 21 minute 11/min

In case of non-writing-off of subscription fee

Mobile internet

14/MB

On-net Activ/Kcell calls, voice and video

14/min

Outgoing calls to other cellular operators within Republic of Kazakhstan

14/min

 

Scope of services, not depending on writing-off of subscription fee

  • Outgoing calls to city numbers within Republic of Kazakhstan: 18 tenge per minute
  • On-net Activ/Kcell SMS: 7 tenge per message
  • On-net Activ/Kcell MMS: 7 tenge per message
  • SMS to other networks within Republic of Kazakhstan: 11 tenge per message
  • Always Available: 0 tenge
  • Roaming: according to tariffs of the Company, applicable on the date of use of the Service and depending on the visited country of Subscriber and operator chosen by the Subscriber

You can connect to the Tariff Plan by purchasing a start pack with a pre-installed Tariff Plan and activating a SIM card. If at the time of connection of the tariff plan on the subscriber’s balance there are funds in sufficient amount to pay the subscription fee, the tariff plan will be connected but at that tariffication of the services will be made based on tariffs as if the subscriber fee is not written off according to the tariff plan.

Subscription fee is written-off from the balance of Subscriber in full volume in case of connection to the Tariff plan and then after each 7 days from 00:00 to 02:00 according to Astana time at sufficient positive balance. If subscription fee is not written-off from 00:00 to 02:00 due to lack of funds on the balance, then during topping up the balance for the sufficient amount after 02:00, the subscription fee will be written-off in full, and services upon Tariff plan will be provided in the volume which is corresponding to conditions of the Tariff plan for use in current period of tariffication before established subscription fee writing-off.

Bonus volume of services is charged only in case of successful writing-off of subscription fee. Minutes, MB are valid till the following established writing-off of subscription fee in accordance with compatibility terms. Bonus volume of services is not valid in roaming, cancelled in case of deactivation of Tariff plan.

Bonus volume at 0 tenge is included in the cost of Tariff plan and available only upon condition of writing-off of subscription fee.

Check of balance of bonus traffic is available by dialing the USSD-combination *111*3#OK. Subscriber controls over using of own bonus traffic and carries out check of its charging. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company does not compensate expenses of Subscriber from main balance in case of using up of bonus traffic or in case of expenditure before bonus traffic charging. Bonus internet-traffic upon the Tariff plan, charged during active internet-session, will not be valid. It is recommended to close the current session in similar situations (having deactivated and activated transfer of mobile data in the device) and restart use of internet after the traffic charging. Bonus internet-traffic upon the Tariff plan is valid in case of internet access point, set in the subscriber device.

The Roaming service will be available beyond the Republic of Kazakhstan and coverage areas of the Company. In case of necessity the Subscriber can deactivate the Roaming service by sending SMS to number 3330 with the NET word. In case of repeated activation it is necessary to send SMS to the number 3330 with the DA text. Deactivation and repeated activation of the service is possible in the territory of the Republic of Kazakhstan—in the coverage area of the Company.

All tariffs are specified in tenge with VAT and valid only in the territory of the Republic of Kazakhstan in the coverage area of the Company. Billing increment of outgoing calls—1 sec. Rounding of internet traffic—1 KB. Duration of outgoing voice connection—up to 30 minutes.

The Conference service is not available on the Tariff Plan.

If the balance of Internet traffic on the Tariff Plan is over 20 MB, then in the first open Internet session in 2G / 3G networks or when registering the device in a 4G network, the reservation of Internet traffic in the amount of 20MB takes place. If the balance of Internet traffic is less than 20MB, then the Internet traffic in the amount of 4MB is reserved. If the balance of Internet traffic is less than 4 MB or is completely absent, then a balance reservation is made in the amount of 4 MB at the current tariff for the mobile Internet. In case of using several Internet services, the reservation of Internet traffic or balance can be carried out within each used service.

The Services not specified here used by the Subscriber are charged according to the tariffs acting at the time of using such services.

When activating with the additional Internet service «Annual Internet +», Internet traffic with a shorter validity period is primarily used. When using up Internet traffic for both the «Annual Internet +» service and upon the Tariff Plan, the mobile Internet tariffication will be charged according to the conditions of the «Annual Internet +» service until the next traffic accrual for the service, or until the next traffic accrual upon the Tariff Plan, depending on which event will come sooner.

When activating with the «Mobile Internet Plus» promo service, the subscription fee for this service is withdrawn based on standard conditions of the service, traffic is provided in accordance with the conditions of the «Mobile Internet Plus» service, while the traffic with a shorter validity period is primarily used. In case of using up traffic, both upon the Tariff Plan and on the service, the tariffication on the mobile Internet before the next scheduled writing-off of subscription fee upon the Tariff Plan will be carried out according to the tariffs established by the «Mobile Internet Plus» service.

When activating with the additional internet service «Internet +», the subscription fee upon the service is written off based on standard conditions of the service, the traffic is provided in accordance with the conditions of the service, at that the traffic with a shorter validity period is primarily used. In case of using up traffic, both upon the Tariff Plan and on the service, the tariffication on the mobile Internet before the next scheduled writing-off of subscription fee will be made in accordance with the Tariff Plan.

When activating with the additional internet service «Bonus Internet», the subscription fee upon the service is written off based on standard conditions of the service, the traffic is provided in accordance with the conditions of the service, at that the traffic with a shorter validity period is primarily used. In case of using up traffic, both upon the Tariff Plan and on the service, the tariffication on the mobile Internet before the next scheduled writing-off of subscription fee will be made in accordance with the Tariff Plan.

When activating with the additional internet service «Online», traffic with a shorter validity period is primarily used. In case of using up traffic, both upon the Tariff Plan and on the service, the tariffication on the mobile Internet before the next scheduled writing-off of subscription fee will be made in accordance with the Tariff Plan.

When activating with other mobile Internet services, outgoing on-net communication or other mobile operators of the RK and / or on-net SMS with a limited period of minutes, traffic with a shorter validity period is primarily used.

These compatibility conditions can be amended or supplemented by the Company.

Pysyk+

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service. Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Change tariff
    • Purchase an extra service package
  1. To switch to any other available tariff, use appropriate USSD code or send a text.
  2. To purchase an extra package of SMS dial *888#.

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

  • Starting 01.03.17, this tariff will no longer cover free access to the mobile versions of Facebook and Vkontakte and our standard data rates will apply to access these social media.
  • 15 free on-net SMS daily;
  • free Hidden Caller ID service.
  • On-net calls at 0 tenge from 1st minute of conversation if staying in the home zone of the tariff plan and a subscription fee has been successfully written off.

ATTENTION!!! Starting 04.04.2017 international calls at reduced rates will no longer be available on the following tariffs and our standard international calling rates will apply. Find out more here.

Pysyk old terms

Product/Service Parameters Billing increment A subscription fee is written off* No subscription fee is written off*
Calling party is in South Kazakhstan Oblast. Cost, KZT, inclusive of VAT Calling party is outside South Kazakhstan Oblast. Cost, KZT, inclusive of VAT Calling party is in South Kazakhstan Oblast. Cost, KZT, inclusive of VAT Calling party is outside South Kazakhstan Oblast. Cost, KZT, inclusive of VAT
Outbound calls to mobile numbers on-net activ/Kcell (voice and video calls), per 1 minute 1st minute 1 sec 0 11 11 11
From the 2nd minute 0
Subscription fee, per day 36 0
Outbound calls to mobile numbers of other operators and landline numbers of Kazakhstan 1 minute 1 sec 15
SMS on-net activ/Kcell 1 message - 15 SMS per day - 0
from 16 SMS - 7
7
SMS to other networks throughout the RK 1 message - 12,33
SMS towards international destinations 1 message -

Standard rate

Service “Always available” - - 0
Mobile Internet/Mobile WAP 1 MB 1 KB 20,16
Hidden Caller ID service 0
Roaming service** About Roaming

Please, be informed that starting 1 July 2016, subscription to this tariff will be closed. Subscribers who are currently on this tariff will be able to stay on it after this date.

According to Astana time.

* The fee is collected at the time of tariff plan activation and subsequently on a daily basis between 00:00 and 02:00 (Astana time). If no fee has been collected between 00:00 and 02:00 due to insufficient funds in the subscriber’s account, it will be collected after the subscriber tops up his/her account after 02:00 and full service as per his/her tariff plan will be available during the current billing cycle until the next billing cycle starts.

** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

Connection duration – up to 30 minutes.

These tariffs operate on the RK territory as per the above Table. If the forwarding function is set on your number (except for call forwarding “no answer”), the calls will be charged as it is done outside the area.

The tariff plan will provide as well for the value added service MMS portal, if the MMS service activated, at the following tariff rates: sending of MMS to RK other networks - 15 tenge for 1 message, sending of MMS towards international destinations - 30 tenge for 1 message. See details >

Hidden Caller ID service

Service is available upon collection of the fee. The Service cost is included in the Tariff fee. The Hidden Caller ID service allows customers to view caller’s mobile phone (any national provider) hidden by #31# code. Some mobile phone versions or models do not support the Hidden Caller ID. Customers can enable or disable the service by dialing standard combinations.

If Subscribers have the Hidden Caller ID service active on their account, they must unsubscribe from the service before switching to the Tariff.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services.

Day unlimited

Day
unlimited

 

19 hours* of fascinating on-net activ/Kcell communication at 69 tenge per day only! Calls to PSTN and numbers of other operators throughout Kazakhstan at 10 tenge per minute 24 hours a day**.

* 0 tenge for the on-net calls - from 00:00 up to 19:00
** Provided a daily subscriber fee of 69 tenge is withdrawn.

Product/serviceParametersBilling incrementCost, units*
Outgoing on-net activ/Kcell (voice and video-call) the fee has been successfully charged from 00:00 up to 19:00** 1 second 0
from 19:00:01 up to 23:59:59**, per 1 minute 10
Outgoing calls to PSTN and other mobile operators numbers throughout Kazakhstan, provided a subscriber fee is successfully withdrawn per 1 minute 1 second 10
Outgoing on-net activ/Kcell calls provided no subscriber fee is withdrawn per 1 minute 1 second 16,70
Outgoing calls to to PSTN and other mobile operators numbers throughout Kazakhstan, provided no subscriber fee is withdrawn per 1 minute 1 second 20
Daily subscriber fee**** 69
Onnet SMS/MMS 1 message - 7
Other Mobile Operators SMS 1 message - 12,33
International SMS 1 message -

Standard rate

"Always available" service - - 0
Mobile Internet / Mobile WAP 1 MB 1 KB 20,16
Roaming*** About Roaming
Subscription to Day Unlimited tariff closed effective on 01.07.15.

* 1 unit = 1 tenge, VAT inclusive.

** Astana time

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

**** The fee is collected between 00:00 and 02:00 Astana time. If no fee has been collected between 00:00 and 02:00 due to insufficient funds in your account, it will be collected after you top up your account after 02:00 and full service as per your tariff plan will be available during your current billing cycle until the next billing cycle starts.

Call duration – up to 30 minutes.

The above tariffs are valid throughout the territory of the Republic of Kazakhstan.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service:sending of one MMS message to subscribers of other RK operators - 15 tenge; sending international ММS – 25 tg per message. Read more on MMS.

The Conference Calls service is not available on these plans.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

11

Service Cost

On-net calling activ/Kcell (voice and video-call), per 1 minute

11 ₸/min

Calls off-net domestic

11 ₸/min
On-net SMS/MMS 7 ₸/SMS
SMS to other networks throughout RK 12,33 ₸/SMS
International SMS Standard rate
Internet 20,16 ₸/MB
"Always available" 0 ₸
Roaming*

Through the USSD-menu by dialing *166*1*137# OKor by sending an SMS with the text 137 to number 166.

You can also switch to the tariff by applying in writing to Kcell Center.

The cost of services in tenge, is valid on the territory of the Republic of Kazakhstan, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

* Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending of one MMS message to subscribers of other RK operators - 15 tenge; sending international ММS – 30 tenge per message.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

Elim-ai+

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service. Details→

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Change tariff
    • Purchase an extra service package
  1. To switch to any other available tariff, use appropriate USSD code or send a text.
  2. To purchase an extra package of SMS dial *888#.

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Dear activ subscribers, you are kindly informed that quantity of bonus SMS will be increased up to 15 messages for you per day from November 21, 2017 under the Elim-ai (Rodnoi) and Elim-ai+ tariff plans. Amount of the subscriber fee upon tariff plans will be equal to 25 tenge per day.

  • 15 free on-net SMS daily;
  • free on-net calls from home zone.
  • Starting 01.03.17, this tariff will no longer cover free access to the mobile versions of Facebook and Vkontakte and our standard data rates will apply to access these social media.

Attention! The tariff home zone includes certain KZ regions. For details, call *166*4# OK or go to Home Zone section below.

Elim-ai old terms

Product/Service Parameters Billing increment daily subscription fee of 25 units is withdrawn** daily subscription fee of 25 units is not withdrawn**
Calling subscriber is within the home zone Cost, in units**  Calling subscriber is outside the home zone. Cost, in units** Calling subscriber is within the home zone Cost, in units**  Calling subscriber is outside the home zone. Cost, in units**
Outbound calls to mobile numbers on-net activ/Kcell (voice and video calls), per 1 minute 1st minute 1 sec 0 11 8,9 11
From the 2nd minute 0
Subscription fee, per day 25
Outbound calls to mobile numbers of other operators and landline numbers of Kazakhstan 1 minute 1 sec 15
SMS on-net activ/Kcell 1 message - 15 SMS per day - 0 7
from 16 SMS - 7
SMS to other networks throughout the RK 1 message - 12,33
SMS towards international destinations 1 message -

Standard rate

Service “Always available” - - 0
Mobile Internet/Mobile WAP 1 MB 1 KB 20,16
Roaming service** About Roaming

Starting 23.12.2016, tariff will no longer be available to new subscribers. Customers who activated this tariff before 23.12.2016 will be able to stay on it after this date.

According to Astana time.

** 1 unit = 1 ₸, inclusive of VAT.

*** The fee is collected between 00:00 and 02:00 Astana time. If no fee has been collected between 00:00 and 02:00 due to insufficient funds in your account, it will be collected after you top up your account after 02:00 and full service as per your tariff plan will be available during your current billing cycle until the next billing cycle starts.

**** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

Maximum call duration – 30 minutes.

Rates shown in the Table are applied across the Republic of Kazakhstan. If Call Divert is activated on the subscriber’s mobile hone (except for “no answer” call divert) he/she will be charged at the rates applicable outside Pavlodar Region.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tg per message; sending international ММS – 30 tg per message. Read more on MMS.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services.

The home zone of the tariff includes the inhabited localities, which can be viewed as well as the home zone by dialing *166*4#OK.


Aitekebiyskiy Araltogayskiy s.o. Otdelenie Ulgaisyn
Aitekebiyskiy Aykenskiy s.o. Ayke
Aitekebiyskiy Kumkudukskiy s.o. Kumkuduk
Aitekebiyskiy Saratskiy s.o. Sarat
Aitekebiyskiy Aykenskiy s.o. Terensay
Aitekebiyskiy Baskudukskiy s.o. Tymabulak
Aitekebiyskiy Karabutakskiy s.o. Belkopa
Aktobe Kuraylinskiy s.o. Kurayli
Aktobe Novy s.o. Kurashasay
Aktobe Sazdinskiy s.o. Sazdy
Aktobe Blagodarny s.o. Ulke
Alginskiy Alginskaya g.a. Alga
Alginskiy Bestamakskiy s.o. Bestamak
Alginskiy Beskospinskiy s.o. Eseta Batyra Kokiuly
Alginskiy Marzhanbulakskiy s.o. Marzhanbulak
Aytekebiyskiy Komsomolskiy s.o. Komsomolskoe
Bayganinskiy Karauylkeldynskiy s.o. Karauylkeldy
Bayganinskiy Zhanazholskiy s.o. Oymaut
Bayganinskiy Sarytogayskiy s.o. Altay batyr auly
Bayganinskiy Zharkamysskiy s.o. Zharkamys
Hobdinskiy Kobdinskiy s.o. Kobda
Hobdinskiy Bulakskiy s.o. Aliya
Hobdinskiy Akrabskiy s.o. Akrab
Hobdinskiy a.o.im.I.Kurmanova Begaly
Hobdinskiy Zhirenkopinskiy s.o. Zhirenkopa
Hobdinskiy Begalinskiy s.o. Kalinovka
Hromtauskiy   KHromtau
Hromtauskiy s.o.Don Ongar
Hromtauskiy Bogetsayskiy s.o. Bogetsay
Hromtauskiy Koktauskiy s.o. Koktau
Hromtauskiy Akzharskiy s.o. Prostornaya
Irgizskiy Irgizskiy s.o. Irgiz
Irgizskiy Irgizskiy s.o. Kalybay
Irgizskiy Kyzylzharskiy s.o. Kurlys
Kargalinskiy Badamshinskiy s.o. Badamsha
Kargalinskiy Alimbetovskiy s.o. Alimbet
Kargalinskiy Kosistekskiy s.o. Kos-Istek
Kargalinskiy Kempirsayskiy s.o. Karabutak
Kargalinskiy Zheltauskiy s.o. Petropavlovka
Martukskiy Martukskiy s.o. Martuk
Martukskiy Khlebodarovskiy s.o. Khlebodarovka
Martukskiy Karatogayskiy s.o. Karatogay
Martukskiy Rodnikovskiy s.o. Rodnikovka
Mugalzharskiy Kandyagashskaya g.a. Kandyagash
Mugalzharskiy Yembinskaya g.a. Emba
Mugalzharskiy Mugalzharskiy s.o. Mugalzhar
Mugalzharskiy Egindybulakskiy s.o. Bulakty
Mugalzharskiy Zhurynskiy s.o. Dzhurun
Mugalzharskiy Kaiyndinskiy s.o. Kaiyndy
Mugalzharskiy Akkemerskiy s.o. Akkemer
Mugalzharskiy Kaiyndinskiy s.o. Altyndy
Mugalzharskiy Batpakkolskiy s.o. Zhagabulak
Shalkarskiy Shalkarskaya g.a. Shalkar
Shalkarskiy Kishikumskiy s.o. Akespe
Shalkarskiy Ayshuakskiy s.o. Begimbet
Shalkarskiy Bozoyskiy s.o. Bozoy
Shalkarskiy Togyzskiy s.o. Zhylan
Shalkarskiy Aktogayskiy s.o. Kotrtas
Temirskiy Shubarkudukskaya p.a. Shubarkuduk
Temirskiy Shubarshiyskaya p.a. Kenkiyak
Temirskiy Temirskaya g.a. Temir
Temirskiy Aksayskiy s.o. Aksay
Temirskiy Altykarasuskiy s.o. Altykarasu
Uilskiy Uilskiy s.o. Uil
Uilskiy Karaoyskiy s.o. Karaoy
Uilskiy Sarybiyskiy s.o. Sarybie
Uilskiy Koptogayskiy s.o. Koptogay

Bulandy District

  • Aul Karaozek
  • Aul Tastyozek
  • Aul Alakol
  • Aul Altyndy
  • Makinsk Town
  • Village Voznesenka
  • Village Zhuravlevka
  • Village Nikolskoye
  • Village Novobratskoe
  • Village Partizanka

Yenbekshilder District

  • Stepnyak Town
  • Village Yenbekshilder
  • Village Zaozernoe
  • Village Makinka

Zerenda District

  • Aul Karlykol
  • Settlement Aidabol
  • Village Azat
  • Village Viktorovka
  • Village Elenovka
  • Village Zerenda
  • Village Konysbai
  • Village Chaglinka

C.A. Kokshetau

  • Kokshetau
  • Settlement Stantsyonny
  • Village Krasny Yar

Sandyktau District

  • Village Balkashino
  • Village of Kamenka
  • Village Sandyktau

C.A. Stepnogorsk

  • Stepnogorsk Town
  • Settlement Aksu
  • Settlement Bestobe
  • Settlement Shantobe

Shchuchinsky District

  • Aul Kenesary
  • Schuchinsk Town
  • Settlement Burabai
  • Village Atameken
  • Village Vedenovka
  • Village Zhasyl
  • Village Zeleny Bor
  • Village Zlatopole
  • Village Katarkol
  • Village Krasny Kordon
  • Village Kyzylagash
  • Village Madeniet
  • Village Okzhetpes
  • Village Urumkai

Arshaly District

  • Aul Akbulak
  • Aul Arnasai
  • Aul Zhaltyrkol
  • Aul Turgen
  • Settlement Arshaly
  • Village Bereke
  • Village Volgodonovka
  • Village Izhevskoye
  • Village Konstantinovka
  • Village Mikhailovka
  • St.Anar

Akkol District

  • Aul Azat
  • Aul Dombyraly
  • Aul Zhalgyzkaragai
  • Akkol Town
  • Village Naumovka
  • Village Novorybinka
  • Village Uryupinka

Astrakhan District

  • Village Astrakhanka
  • Village Zhaltyr
  • Village Novocherkasskoe
  • Village Ornek
  • Village Priishimka
  • Village Stary Koluton

Atbassar District

  • Aul Beisa Haziret
  • Atbassar Town
  • Village Marinovka
  • Village Novoselskoe
  • Village Poltavka
  • Village Rodionovka
  • St.Adyr

Yegindykol District

  • Village Abai
  • Village Yegindykol

Yereimentau District

  • Aul Akmyrza
  • Yereimentau Town
  • Village Novomarkovka
  • Village Pavlovka
  • Village Seletinskoe
  • Village Turgai
  • Village Ulenty

Yessil District

  • Yessil Town
  • Village Buzuluk
  • Village Zarechnoye
  • Village Kovylnoe
  • Village Krasivoye
  • Village Kurskoe
  • Village Svobodnoye
  • Village Yubileinoe

Zhaksyn District

  • Village Zhaksy
  • Village Zhan Kiim
  • Village Ishimskoye
  • Village Perekatnoye

Zharkain District

  • Derzhavinsk Town
  • Village Zernogradskoye
  • Village Pyatigorskoye

Korgalzhyn District

  • Village Arykty
  • Village Zhanteke
  • Village Karaegin
  • Village Korgalzhyn
  • Village Sabyndy

Shortandy District

  • Aul Bozaigyr
  • Settlement Zholymbet
  • Settlement Shortandy
  • Village Bektau
  • Village Damsa
  • Village Novokubanka
  • Village Petrovka
  • St. Karaadyr
Aksuskiy Zhansugurovskaya p.a. Zhansugurov
Aksuskiy Matayskaya p.a. Matay
Aksuskiy Koshkentalskiy s.o. Koltaban
Aksuskiy Kyzylagashskiy s.o. Kopaly
Aksuskiy Karashilikskiy s.o. Sagabuyen
Aksuskiy Suyksayskiy s.o. Suyksay
Alakolskiy Yrgaytinskiy s.o. Akshi
Alakolskiy Beskolskiy s.o. Bulakty
Alakolskiy Kabanbayskiy s.o. Kabanbay
Alakolskiy Zhaypakskiy s.o. Zhaypak
Alakolskiy Lepsinskiy s.o. Lepsinsk
Alakolskiy Gerasimovskiy s.o. Sapak
Alakolskiy Tokzhaylauskiy s.o. Tokzhailau
Alakolskiy Ushbulakskiy s.o. Ushbulak
Balhashskiy Bakanasskiy s.o. Bakanas
Balhashskiy Bakbaktinskiy s.o. Bakbakty
Balhashskiy Berekenskiy s.o. Bereke
Balkhashsky District Balatoparsky rural district Village Balatopar
Balkhashsky District Toparsky rural district Village Topar
Balkhashsky District Zhidelinsky rural district Village Zhideli
Balkhashsky District Zheltoranginsky rural district Village Zheltorangy
Balkhashsky District Koktalsky rural district Village Koktal
Balkhashsky District Karaoisky rural district Village Karaoi
Enbekshikazahskiy Shelekskiy s.o. Shelek
Enbekshikazahskiy Asinskiy s.o. Asy-Saga
Enbekshikazahskiy Oktyabrskiy s.o. Bayseit
Enbekshikazahskiy Malybayskiy s.o. Malybay
Enbekshikazahskiy Masakskiy s.o. Masak
Enbekshikazahskiy Masakskiy s.o. Nurly
Enbekshikazahskiy Karaturykskiy s.o. Taukaraturyk
Eskeldinskiy Karabulakskaya p.a. Karabulak
Eskeldinskiy im.Baktybaya Zholbarysuly s.o. Baktybaya Zholbarysuly
Eskeldinskiy s.o. Akyn Sara Akyn Sara
Eskeldinskiy Aldabergenovskiy s.o. Aldabergenovo
Eskeldinskiy Zhalgyzagashskiy s.o. Zhalgyzagash
Kapchagay   Kapchagay
Kapchagay Shengeldinskiy s.o. Shengeldy
Karatalskiy Ushtobinskaya g.a. Ushtobe
Karatalskiy Karashengelskiy s.o. Kalpe
Kerbulakskiy Saryozekskaya p.a. Saryozek
Kerbulakskiy Altynemelskiy s.o. Altynemel
Kerbulakskiy Basshiyskiy s.o. Basshi
Kerbulakskiy Zhaynak batyrskiy s.o. Zhaynak batyra
Kerbulakskiy Karashokinskiy s.o. Karashoky
Kerbulakskiy Kogalinskiy s.o. Kogaly
Kerbulakskiy Shanhanayskiy s.o. Koyankoz
Kerbulakskiy Shanhanayskiy s.o. Shanhanay
Kerbulakskiy Shubarskiy s.o. Shubar
Koksuskiy Balpykskaya p.a. Balpyk
Koksuskiy Algabasskiy s.o. Kyzyltogan
Koksuskiy Mukrinskiy s.o. Mukry
Koksuskiy Musabek s.o. Musabek
Koksuskiy Labasinskiy s.o. Talapty
Koksuskiy Aynabulakskiy s.o. Aynabulak
Koksuskiy Mukanshinskiy s.o. Koksu
Sarkandskiy Sarkandskaya g.a. Sarkand
Sarkandskiy Lepsinskaya p.a. Lepsy
Sarkandskiy Ekiashinskiy s.o. Ekiasha
Sarkandskiy Koilykskiy s.o. Koilyk
Tekeli   Tekeli
Zhambyl District Ulkenskaya Station Settlement Ulken
Baizaksky District Sarykemersky rural district Village Sarykemer
Baizaksky District Saztereksky rural district Village Abai
Baizaksky District Burylsky rural district Aul Buryl
Baizaksky District Zhalgyztobinsky rural district Aul Zhetybai
Baizaksky District Zhanaturmyssky rural district Aul Zhibek Zholy
Baizaksky District Zhanaturmyssky rural district Aul Tegistik (Sambet)
Baizaksky District Burylsky rural district Aul Kumzhota
Baizaksky District Zhanaturmyssky rural district Station Akchulak
Baizaksky District Myrzataisky rural district Village Myrzatai
Baizaksky District Tuimekentsky rural district Aul Tuimekent
Bayzakskiy Burylskiy s.o. Buryl
Bayzakskiy Zhanaturmysskiy s.o. Zhanaturmys
Kordayskiy Aukhattinskiy s.o. Aukhatty
Kordayskiy Karasuskiy s.o. Karasu
Kordayskiy Sortobinskiy s.o. Sortobe
Kordayskiy Karasayskiy s.o. Karasay Batyra
Kordayskiy Aukhattinskiy s.o. Kyzylsay
Kordayskiy Masanchinskiy s.o. Masanchi
Kordayskiy Karasuskiy s.o. Otegen
Merkenskiy Merkenskiy s.o. Merke
Merkenskiy Aktoganskiy s.o. Aktogan
Merkenskiy s.o. Andas batyra Granitogorsk
Merkenskiy Akaralskiy s.o. Akaral
Merkenskiy s.o.Andas batyra Andas batyra
Merkenskiy Asparinskiy s.o. Aspara
Merkenskiy Kenesskiy s.o. Kenes
Merkenskiy Oytalskiy s.o. Oytal
Merkenskiy Suratskiy s.o. Surat
Merkenskiy T.Ryskulovskiy s.o. T.Ryskulova
Merkenskiy Tattinskiy s.o. Tatti
Moiynkumskiy Moiynkumskiy s.o. Moiynkum
Moiynkumskiy Khantauskaya p.a. Khantau
Moiynkumskiy Zhambylskiy s.o. Zhambyl
Moiynkumsky District Mynaralsky rural district Village Mynyral
Moiynkumsky District Ulanbelsky rural district Village Ulanbel
Moiynkumsky District Akbakaiskaya Station Settlement Akbakai
Moiynkumsky District Aksuekskaya Station Settlement Aksuek
Moiynkumsky District Mirnenskaya Station Settlement Mirnyi
Moiynkumsky District Chiganakskaya Station Village Burubaital
Sarysuskiy   Zhanatas
Sarysuskiy Zhaiylminskiy s.o. Zhaiylma
Sarysuskiy Baikadamskiy s.o. Saudakent
Sarysuskiy Togyzkentskiy s.o. Togyzkent
Sarysusky District Turkestansky rural district Aul Turkestan
Sarysusky District   Industrial site 'Araltobe'
Shuskiy Tolebiyskiy s.o. Tole Bi
Shuskiy Shuskaya g.a. Shu
Shuskiy Alginskiy s.o. Alga
Shuskiy Eskishuskiy s.o. Belbasar
Shuskiy Birlikskiy s.o. Birlik
Shuskiy Birlikustemskiy s.o. Birlikustem
Shuskiy Dalakainarskiy s.o. Dalakaynar
Shuskiy Koragatinskiy s.o. Moiynkum
Shuskiy Baluan Sholakskiy s.o. Baluana Sholaka
Shuskiy Shokparskiy s.o. Shokpar
Talasskiy   Karatau
Talasskiy Kenesskiy s.o. Boltirik Sheshen
Talasskiy Akkolskiy s.o. Akkol
Talasskiy Kyzylautskiy s.o. Kyzylaut
Talasskiy Berikkaynarskiy s.o. Maytobe
Talasskiy Oiykskiy s.o. Oiyk
Talasskiy Shakirovskiy s.o. Shakirova
Talassky District Kaskabulaksky rural district Aul Kaskabulak
Talassky District Karatausky rural district Aul Essei bi
Taraz   Taraz
Turara Ryskulova Kulanskiy s.o. Kulan
Turara Ryskulova Kokdonenskiy s.o. Zhaksylyk
Turara Ryskulova Kumarykskiy s.o. Kumaryk
Turara Ryskulova Akyrtobinskiy s.o. Akyrtobe
Turara Ryskulova Abayskiy s.o. Enbekshi
Turara Ryskulova Ornekskiy s.o. Zharlysu
Turara Ryskulova Kogershinskiy s.o. Kogershin
Turara Ryskulova Leninskiy s.o. Lenin
Turara Ryskulova Lugovskoy s.o. Lugovoe
Turara Ryskulova Akyrtobinskiy s.o. Maldybay
Turara Ryskulova Terenozekskiy s.o. Terenozek
Zhambyl District Orneksky rural district Village Ornek
Zhambyl District Karatobinsky rural district Village Bektobe
Zhambyl District Aishabibisky rural district Village Aishabibi
Zhambyl District Grodekovsky rural district Village Grodekovo
Zhambyl District Kolkainarsky rural district Village Tastobe
Zhambyl District Kumshagalsky rural district Station Choldala
Zhambyl District Bessagashsky rural district Village Bessagash
Zhambyl District Bessagashsky rural district Village Turksib
Zhambyl District Asinsky rural district Village Assa
Zhambyl District Akbulymsky rural district Village Akbulym
Zhambyl District Jambylsky rural district Village Shaikoryk
Zhambylskiy Ayshabibinskiy s.o. Aishabibi
Zhualynskiy B.Momyshuly s.o. B. Momyshuly
Zhualynskiy Karasazskiy s.o. Karasaz
Zhualynskiy Nurlykent a.o. Nurlykent
Zhualynskiy Shakpakskiy s.o. Shakpak ata
Zhualynskiy Koshkarata s.o Koshkarata
Zhualynskiy Kurenbelskiy s.o. Kurenbel
Zhualynskiy Kyzylarykskiy s.o. Kyzylaryk
Beskaragayskiy Glukhovskiy s.o. Akkulsk
Beskaragayskiy Beskaragayskiy s.o. Beskaragay
Beskaragayskiy Semenovskiy s.o. Semenovka
Borodulihinskiy Zhezkentskaya p.a. Zhezkent
Borodulihinskiy Bel-Agachskiy s.o. Bel-Agach
Borodulihinskiy Borodulikhinskiy s.o. Borodulikha
Borodulihinskiy Dmitrievskiy s.o. Borovoe
Borodulihinskiy Bakinskiy s.o. Korosteli
Borodulihinskiy Novoshulbinskiy s.o. Novaya Shulba
Glubokovskiy Glubokovskaya p.a. Glubokoe
Glubokovskiy Kuybyshevskiy s.o. Bystrukha
Glubokovskiy Frunzenskiy s.o. Tarkhanka
Glubokovskiy Altaiskaya p.a. Altayskiy
Glubokovskiy Belousovskaya p.a. Belousovka
Glubokovskiy Verkhneberezovskaya p.a. Verkhneberezovka
Glubokovskiy Bobrovskiy s.o. Bobrovka
Glubokovskiy Veselovskiy s.o. Veselovka
Glubokovskiy Krasnoyarskiy s.o. Predgornoe
Glubokovskiy Sekisovskiy s.o. Sekisovka
Glubokovskiy Cheremshanskiy s.o. Cheremshanka
Katon-Karagaiskiy Zhambylskiy s.o. Rakhmanovskie Klyuchi
Katon-Karagaiskiy Urylskiy s.o. Uryl
Katon-Karagaiskiy Chernovinskiy s.o. Chernovaya
Katon-Karagaiskiy Bolshenarymskiy s.o. Bolshe-Narymskoe
Katon-Karagaiskiy Katon-Karagayskiy s.o. Katon-Karagay
Katon-Karagaiskiy Novokhayruzovskiy s.o. Novo-Khairuzovka
Katon-Karagaiskiy Novoberezovskiy s.o. Novoberezovka
Katon-Karagaiskiy Soldatovskiy s.o. Soldatovo
Katon-Karagaiskiy Solonovskiy s.o. Solonovka
Kokpektinskiy Kokzhaiykskiy s.o. Kokzhaiyk
Kokpektinskiy Kokpektinskiy s.o. Kokpekty
Kokpektinskiy Samarskiy s.o. Samarskoe
Kurchatov   Kurchatov
Kurchumskiy Kalzhyrskiy s.o. Kalzhyr
Kurchumskiy Kurchumskiy s.o. Kurchum
Kurchumskiy Terektinskiy s.o. Terekty
Ridder   Ridder
Ridder Ulbinskaya p.a. Ulba
Semey Shulbinskaya p.a. Shulbinsk
Shemonaihinskiy Kamenevskiy s.o. Rulikha
Shemonaihinskiy Shemonaikhinskaya g.a. Shemonaikha
Shemonaihinskiy Pervomayskaya p.a. Pervomaisky
Shemonaihinskiy Ust-Talovskaya p.a. Ust-Talovka
Shemonaihinskiy Verkh-Ubinskiy s.o. Verh-Uba
Shemonaihinskiy Vydrikhinskiy s.o. Vydrikha
Tarbagataiskiy Tugylskaya p.a. Tugyl
Ulanskiy Asubulakskaya p.a. Asubulak
Ulanskiy Bozanbayskiy s.o. Bozanbay
Ulanskiy Molodezhnenskaya p.a. Molodezhny
Ulanskiy Eginsuskiy s.o. Bursak
Ulanskiy Ablaketskiy s.o. Vasilevka
Ulanskiy Tolegen Tokhtarovskiy s.o. Gerasimovka
Ulanskiy Kamenskiy s.o. Kamenka
Ulanskiy Bagrationovskiy s.o. Privolnoe
Ulanskiy Tavricheskiy s.o. Tavricheskoe
Ulanskiy Targynskiy s.o. Targyn
Ulanskiy Eginsuskiy s.o. Ulanskoe
Zharminskiy Zharykskiy s.o. Zharyk
Zharminskiy Auezovskaya p.a. Auezov
Zharminskiy Georgievskiy s.o. Kalbatau
Zharminskiy Birlikshilskiy s.o. Koitas
Zyryanovsk   Zyryanovsk
Zyryanovskiy Novo-Bukhtarminskaya p.a. Dom otdykha Goluboy Zaliv
Zyryanovskiy   Serebryansk
Zyryanovskiy Zubovskaya p.a. Zubovka
Zyryanovskiy Novo-Bukhtarminskaya p.a. Novaya Bukhtarma
Zyryanovskiy Oktyabrskaya p.a. Oktyabrsky
Zyryanovskiy Pribrezhnaya p.a. Pribrezhny
Zyryanovskiy Paryginskiy s.o. Parygino
Zyryanovskiy Solovevskiy s.o. Solovevo
  Zhernovskiy s.o. Zhernovka
Burlinskiy Aksayskaya g.a. Aksay
Burlinskiy Burlinskiy s.o. Burlin
Burlinskiy Berezovskiy s.o. Berezovka
Burlinskiy Zharsuatskiy s.o. Zharsuat
Burlinskiy Zharsuatskiy s.o. Karashyganak
Burlinskiy Priuralny s.o. Priuralnoe
Chingirlauskiy Chingirlauskiy s.o. Chingirlau
Taskalinskiy Taskalinskiy s.o. Taskala
Taskalinskiy Dostykskiy s.o. Dostyk
Zelenovskiy Peremetninskiy s.o. Peremetnoe
Zelenovskiy Belesskiy s.o. Beles
Abayskiy Koksunskiy s.o. Koksun
Aktogaiskiy Saryshaganskaya p.a. Saryshagan
Aktogaiskiy Tasaralskiy s.o. Tasaral
Aktogayskiy Shashubayskaya p.a. Shashubay
Balhash   Balkhash
Balhash Konyratskaya p.a. Konyrat
Balhash Gulshatskaya p.a. Gulshat
Buhar-Zhyrauskiy Kushokynskaya p.a. Kushoky
Buhar-Zhyrauskiy Novouzenskiy s.o. Stan
Karazhal   Karazhal
Karazhal Zhayremskaya p.a. Zhayrem
Karkaralinskiy Karagaylinskaya p.a. Karagaily
Karkaralinskiy s.o.Nurkena Abdirova Zharly
Karkaralinskiy Karshigalinskiy s.o. Koktas
Karkaralinskiy Ugarskiy s.o. Matak
Nurinskiy Shubarkolskaya p.a. Shubarkol
Nurinskiy Korganzharskiy s.o. Karim Mynbaev
Priozersk   Priozersk
Satpaev   Satpaev
Shahtinsk Novodolinskaya p.a. Novodolinsky
Shetskiy S.Seyfullinskaya p.a. Seyfullin
Shetskiy Uspenskiy s.o. Uspenskoe
Shetskiy Krasnopolyanskiy s.o. Krasnaya Polyana
Ulytauskiy Borsengirskiy s.o. Borsengir
Ulytauskiy Ulytauskiy s.o. Ulytau
Ulytauskiy Zhezdinskaya p.a. Zhezdy
Ulytauskiy Karsakpayskaya p.a. Karsakpay
Ulytauskiy Korgasynskiy s.o. Korgasyn
Zhanaarkinskiy Atasuskaya p.a. Atasu
Zhanaarkinskiy Kyzylzharskaya p.a. Kyzylzhar
Zhanaarkinskiy Aktubekskiy s.o. Aktubek
Zhanaarkinskiy Aktubekskiy s.o. Atasu
Zhanaarkinskiy Eralievskiy s.o. Eralievo
Zhanaarkinskiy Karaagashskiy s.o. Intaly
Zhezkazgan   Zhezkazgan
Zhezkazgan Kengirskiy s.o. Kengirskoe
Altynsarinskiy Dokuchaevskiy s.o. Shokay
Altynsarinskiy Novoalekseevskiy s.o. Novoalekseevka
Altynsarinskiy Bolshechurakovskiy s.o. Bolshaya Churakovka
Altynsarinskiy s.o.Krasny Kordon Krasny Kordon
Altynsarinskiy Sverdlovskiy s.o. Sverdlovka
Altynsarinskiy Scherbakovskiy s.o. Scherbakovo
Auliekolskiy Auliekolskiy s.o. Auliekol
Auliekolskiy Timofeevskiy s.o. Timofeevka
Auliekolskiy Amankaragayskiy s.o. Amankaragay
Auliekolskiy Kushmurun p.a. Kushmurun
Auliekolskiy Novonezhinskiy s.o. Novonezhinka
Denisovskiy Prirechenskiy s.o. Prirechenka
Denisovskiy Denisovskiy s.o. Denisovka
Denisovskiy Ayatskiy s.o. Ayatskiy
Denisovskiy Tobolskiy s.o. Glebovka
Denisovskiy Pereleski s.o. Pereleski
Fedorovskiy Leninskiy s.o. Lenino
Fedorovskiy Vishnevy s.o. Vishnevoe
Fedorovskiy Kostryakovskiy s.o. Kostryakovka
Fedorovskiy Novoshumny s.o. Novoshumnoe
Fedorovskiy Fedorovskiy s.o. Fedorovka
Fedorovskiy Peshkovskiy s.o. Peshkovka
Kamystinskiy Karabatyrskiy s.o. Karabatyr
Kamystinskiy Altynsarinskiy s.o. Altynsarino
Kamystinskiy Gorkovskiy s.o. Adaevka
Kamystinskiy Sverdlovskiy s.o. Kamysty
Kamystinskiy Bestobinskiy s.o. Bestobe
Kamystinskiy Livanovskiy s.o. Livanovka
Kamystinskiy Pushkinskiy s.o. Pushkino
Kamystinskiy Arkinskaya s.a. Arka
Karabalykskiy Karabalykskaya p.a. Karabalyk
Karabalykskiy Boskolskiy s.o. Boskol
Karabalykskiy Kostanayskiy s.o. Nadezhdinka
Karabalykskiy Novotroickiy s.o. Kaerak
Karabalykskiy Toguzakskiy s.o. Toguzak
Karabalykskiy Smirnovskiy s.o. Smirnovka
Karasuskiy Koybagarskiy s.o. Koybagar
Karasuskiy Pavlovskiy s.o. Pavlovskoe
Karasuskiy Karamyrzinskiy s.o. Karamyrza
Karasuskiy Oktyabrskiy s.o. Oktyabrskoe
Karasuskiy Novopavlovskiy s.o. Novopavlovka
Karasuskiy Karasuskiy s.o. Karasu
Karasuskiy Chelgashinskiy s.o. Chelgashi
Kostanaiskiy Glazunovskiy s.o. Glazunovka
Kostanaiskiy Ozerny s.o. Ozernoe
Kostanaiskiy Vladimirovskiy s.o. Vladimirovka
Kostanaiskiy Sadchikovskiy s.o. Sadchikovka
Kostanaiskiy Zarechny s.o. Novoselovka
Lisakovsk   Lisakovsk
Mendykarinskiy Borovskoy s.o. Borovskoy
Mendykarinskiy Krasnopresnenskiy s.o. Krasnaya Presnya
Mendykarinskiy Vvedenskiy s.o. Vvedenka
Mendykarinskiy Lomonosovskiy s.o. Kaskat
Mendykarinskiy Borkovskiy s.o. Borki
Mendykarinskiy Kamenskuralskiy s.o. Aksuat
Mendykarinskiy Mikhaylovskiy s.o. Stepanovka
Mendykarinskiy Karakoginskiy s.o. Uzynagash
Rudny Kacharskaya p.a. Kachar
Sarykolskiy Sarykolskaya p.a. Sarykol
Sarykolskiy Barvinovskiy s.o. Barvinovka
Sarykolskiy Veselopodolskiy s.o. Vesely Podol
Sarykolskiy Zlatoustovskiy s.o. Zlatoust
Sarykolskiy Mayakskiy s.o. Mayak
Sarykolskiy Sevastopolskiy s.o. Sevastopol
Sarykolskiy Timiryazevskiy s.o. Timiryazevka
Taranovskiy Krasnoselskiy s.o. Krasnoselskoe
Taranovskiy Asenkritovskiy s.o. Bataly
Taranovskiy Asenkritovskiy s.o. Kyzylzhar
Taranovskiy Taranovskiy s.o. Taranovskoe
Taranovskiy Tobolskaya p.a. Tobol
Uzunkolskiy Baumanskiy s.o. Baumanskiy
Uzunkolskiy Kirovskiy s.o. Kirovskoe
Uzunkolskiy Novopokrovskiy s.o. Novopokrovka
Uzunkolskiy Rossiyskiy s.o. Taysoigan
Uzunkolskiy Troebratskiy s.o. Troebratsky
Uzunkolskiy Karl Marksskiy s.o. Sokol
Uzunkolskiy Presnogorkovskiy s.o. Presnogorkovka
Uzunkolskiy Uzunkolskiy s.o. Uzunkol
Zhitikarinskiy   Zhitikara
Zhitikarinskiy   Prigorodnoe
Zhitikarinskiy Milyutinskiy s.o. Milyutinka
Zhitikarinskiy Stepnovskiy s.o. Stepnoe
Zhitikarinskiy Tokhtarovskiy s.o. Chaykovskoe
Beineu Beineu s.o. Beineu
Beineu Tazhen s.o Tazhen
Beineu Akzhigit s.o. Akzhigit
Beineu Borankul s.o. Borankul
Beineu Syngyrlau s.o. Syngyrlau
Beineu Sarga s.o. Sarga
Aksu   Aksu
Aksu Evgenevskiy s.o. Evgenevka
Aksu Kalkamanskiy s.o. Kalkaman
Bayanaulskiy Maykainskaya p.a. Maykain
Bayanaulskiy Bayanaulskiy s.o. Bayanaul
Bayanaulskiy Shoptykolskiy s.o. Shoptykol
Ekibastuz Solnechnaya p.a. Solnechny
Ekibastuz Shidertinskaya p.a. Shiderty
Ekibastuz   Ekibastuz
Ekibastuz Kudaykolskiy s.o. Karasor
Maiskiy Baskolskiy s.o. Bozsha

 

 

Akkaiynskiy Smirnovskiy s.o. Smirnovo
Akkaiynskiy Ivanovskiy s.o. Ivanovka
Akkaiynskiy Cherkasskiy s.o. Cherkasskoe
Akkaiynskiy Kiyalinskiy s.o. Kiyaly
Akkaiynskiy Lesnoy s.o. Leninskoe
Akkaiynskiy Aralagashskiy s.o. Rublevka
Akkaiynskiy Tokushinskiy s.o. Tokushi
Ayrtauskiy Kamsaktinskiy s.o. Svetloe
Esilskiy Zagradovskiy s.o. Zagradovka
Esilskiy Korneevskiy s.o. Korneevka
Esilskiy Pokrovskiy s.o. Esil'skoe
Esilskiy Nikolaevskiy s.o. Nikolaevka
Esilskiy Yavlenskiy s.o. Yavlenka
Esilskiy Pokrovskiy s.o. Pokrovka
Kyzylzharskiy Nalobinskiy s.o. Nalobino
Kyzylzharskiy Kyzylzharskiy s.o. Chapaevo
Kyzylzharskiy Rassvetskiy s.o. Krasnaya Gorka
Kyzylzharskiy Peterfeldskiy s.o. Kondratovka
Kyzylzharskiy Svetlopolskiy s.o. Bajsal
Kyzylzharskiy Roschinskiy s.o. Beloe
Kyzylzharskiy Kuybyshevskiy s.o. Bogoljubovo
Kyzylzharskiy Vagulinskiy s.o. Vagulino
Kyzylzharskiy Dolmatovskiy s.o. Dolmatovo
Kyzylzharskiy Nalobinskiy s.o. Dubrovnoe
Kyzylzharskiy Novonikolskiy s.o. Novonikolskoe
Magzhana Zhumabaeva Sovetskiy s.o. Sovetskoe
Magzhana Zhumabaeva Chistovskiy s.o. Chistovskoe
Magzhana Zhumabaeva Poludinskiy s.o. Poludino
Magzhana Zhumabaeva Karagandinskiy s.o. Karagandinskoe
Magzhana Zhumabaeva Pisarevskiy s.o. Pisarevka
Magzhana Zhumabaeva Bulaevskaya g.a. Bulaevo
Magzhana Zhumabaeva Vozvyshenskiy s.o. Vozvyshenka
Magzhana Zhumabaeva Karakoginskiy s.o. Karakoga
Mamlyutskiy Novomikhaylovskiy s.o. Novomikhaylovka
Mamlyutskiy Mamlyutskaya g.a. Mamlyutka
Mamlyutskiy Andreevskiy s.o. Andreevka
Mamlyutskiy Belovskiy s.o. Chistoe
Shal akyna Krivoschekovskiy s.o. Krivoshhekovo
Shal Akyna Sergeevskaya g.a. Sergeevka
Shal akyna Yubileyny s.o. Belogradovka
Taiynshinskiy Roschinskiy s.o. Roschinskoe
Timiryazevskiy Timiryazevskiy s.o. Timiryazevo
Timiryazevskiy Dmitrievskiy s.o. Dmitrievka
Zhambylskiy Kayrankolskiy s.o. Kairankol
Zhambylskiy Kladbinskiy s.o. Kladbinka
Zhambylskiy Arkhangelskiy s.o. Arhangelka
Zhambylskiy Blagoveschenskiy s.o. Blagoveshhenka
Zhambylskiy Presnovskiy s.o. Presnovka
Arys G.A.   Arys town
Arys G.A. Bairkumsky s.o. Bairkum
Arys G.A. Zhidelinsky s.o. Zhideli
Arys G.A. Darmenisky s.o. Karazhantak
Arys G.A. Zadarinsky s.o. Zadariya
Arys G.A. Montaytassky s.o. Montaitas
Baidibek Kosakzharsky s.o. Chayan
Baidibek Koktereksky s.o. Kenestobe
Baidibek Agibetsky s.o. Agibet
Baidibek Algabassky s.o. Shakpak
Baidibek Bugun s.o. Ekpendy
Baidibek Zhambylsky s.o. Zhuzumdik
Baidibek Bugun s.o. Sarkyrama
Baidibek Zhambylsky s.o. Zhambil
Baidibek Boraldaysky s.o. Amansai
Baidibek Almalinskiy s.o. Almaly
Baidibek Almalinskiy s.o. Baidibek ata
Baidibek Mynbulaksky s.o. Kainarbulak
Baidibek Boraldaysky s.o. Boraldai
Baidibek Akbastausky s.o. Akbastau
Kazygurt Kazygurt s.o. Kazygurt
Kazygurt Sharbulaksky s.o. Kezenbulak
Kazygurt Zhigergensky s.o. Zhigergen
Kazygurt Rabat s.o. Rabat
Kazygurt Sharbulaksky s.o. Sharbulak
Kazygurt Turbatsky s.o. Turbat
Kazygurt Rabat s.o. Atbulak
Kazygurt Rabat s.o. Kyzyldala
Kazygurt Altyntobinsky s.o. Karzhan
Kazygurt Karabausky s.o. Syntas
Kazygurt Zhanabazarsky s.o. Zhanabazar
Kazygurt Zhanabazarsky s.o. Zhanatalap
Kazygurt Kyzylkiyansky s.o. Yntaly
Kazygurt Sharaphanansky s.o. Sharaphana
Kazygurt Kakpaksky s.o. Kakpak
Kazygurt Kyzylkiyansky s.o. Kyzylkiya
Kazygurt Zhanabazarsky s.o. Zhanazhol
Kazygurt Kyzylkiyansky s.o. Kyzylsengir
Kazygurt Altyntobinsky s.o. Altyntobe
Kazygurt Shanaksky s.o. Shanak
Kazygurt Zhigergensky s.o. Tesiktobe
Kazygurt Kokebelsky s.o. Maibulak
Ordabasy Tortkolsky s.o. Kyzylzhar
Ordabasy Karakum s.o. Karakum
Ordabasy Tortkolsky s.o. Tortkol
Ordabasy Zhenissky s.o. Zhenis
Ordabasy Bugun s.o. Bugun
Ordabasy Tortkolsky s.o. Enbekshi
Ordabasy Tortkolsky s.o. Spataevo
Ordabasy Karaaspansky s.o. Saryaryk
Ordabasy Karaaspansky s.o. Karaaspan
Ordabasy Badam s.o. Ordabasy
Ordabasy Kazhymukansky s.o. Temirlanovka
Ordabasy Kazhymukansky s.o. Amangeldi
Ordabasy Shubarsky s.o. Chubar
Ordabasy Kazhymukansky s.o. Koktobe
Ordabasy Kazhymukansky s.o. Kazhymuhan
Otrar Koksaraisky s.o. Koksarai
Otrar Shauldersky s.o. Shaulder
Otrar Kogamsky s.o. Talapty
Otrar Timursky s.o. Timur
Otrar Baltakolsky s.o. Baltakol
Otrar Mayakumsky s.o. Mayakum
Otrar Mayakumsky s.o. Akkum
Otrar Shiliksky s.o. Stary Shilik
Otrar Karakonyrsky s.o. Karakonyr
Otrar Aktobe s.o. Aktobe
Otrar Shiliksky s.o. Shilik
Otrar Hodzhatogaysky s.o. Hodzhatogay
Shardara   Shardara town
Shardara Kosseyitsky s.o. Kosseyit
Shardara Dostyksky s.o. Dostyk
Shardara Koksu s.o. Koksu
Shardara Akshengeldinsky s.o. Akaltyn
Shardara Zhaushikumsky s.o. Zhaushikum
Shardara Uzynatinsky s.o. Uzynata
Shardara Syutkentsky s.o. Syutkent
Shardara Tselinny s.o. Kazakhstan
Shardara Kyzylkumsky s.o. Kyzylkum
Suzak Kumkentsky s.o. Kumkent
Tolebi Akzharsky s.o. Akzhar

Basic

ServiceCost
Calls
on-net Kcell/activ
voice & video
16,70 ₸/min
Calls
off-net
domestic
30,50 ₸/min
SMS/MMS
on-net
Kcell/activ
7 ₸/SMS
SMS
off-net
domestic
12,33 ₸/SMS
International
SMS
Standard rate
"Always available" 0 ₸
Internet 20,16 ₸/MB
Roaming* Details
Please, be informed that starting 1 July 2016, subscription to this tariff will be closed. Subscribers who are currently on this tariff will be able to stay on it after this date.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

Maximum call duration – 30 minutes.

* Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tenge per message; sending international ММS – 30 tenge per message.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

Unlimited-24

’Unlimited-24′ tariff will be terminated. Switch to any other available tariff now or you will be moved to ’Basic+’ pay-as-you-go tariff during 29.11-30.11.17. We recommend ’Comfort’ tariff line


Unlimited-24

 

24 hours unlimited calls within activ/Kcell network only at 195 tenge per day! Calls to landlines and numbers of other operators throughout Kazakhstan at 10 tenge per minute!

 

Product/ServiceParametersBilling incrementCharge, in units*
activ/Kcell on-net calls (voice and video-call), 24/7, the fee has been successfully charged 1 minute 1 second 0
Off-net calling (landlines and other mobile networks within RK), the daily fee has been successfully charged 1 minute 1 second 10
On-net calls, if no daily fee has been charged 1 minute 1 second 16,7
Off-net calls, if no daily fee has been charged 1 minute 1 second 20
Daily fee** - - 195
Onnet SMS/MMS 1 message - 7
Other Mobile Operators SMS 1 message - 12,33
International SMS 1 message - Standard rate
"Always available" service - - 0
Mobile Internet/Mobile WAP 1 MB 1 KB 20,16
Roaming*** About Roaming

Subscription to Unlimited-24 tariff closed effective on 01.07.15.

* 1 unit = 1 tenge, VAT inclusive.

** The fee is collected between 00:00 and 02:00 Astana time. If no fee has been collected between 00:00 and 02:00 due to insufficient funds in your account, it will be collected after you top up your account after 02:00 and full service as per your tariff plan will be available during your current billing cycle until the next billing cycle starts.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

Call duration – up to 30 minutes.

The above tariffs are valid throughout the territory of the Republic of Kazakhstan.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tg per message; sending international ММS – 30 tg per message. Read more >.

The Conference Calls service is not available on these plans.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

Time to Talk-2

Pay 16,7 units/min for the 1st minute on-net and talk for free the rest of the time! For those who set themselves no limits! Talk too much? Then Time to Talk-2 is your choice!

 

Product/Service Parameters Billing increment Charge, in units*
Outgoing on-net call (Activ/Kcell) (voice and video-call) 1st minute 1 sec 16,7
from 2nd minute 1 sec 0
Call to PSTN 1 minute 1 sec 19
Call to other mobile operators 1 minute 1 sec 19
Onnet SMS/MMS 1 message - 7
Other Mobile Operators SMS 1 message - 12,33
International SMS 1 message - Standard rate
"Always available" service - - 0
Mobile Internet / Mobile WAP 1 MB 1Kb 20,16
Daily subscription fee**** - - 38
Roaming*** About Roaming

* 1 unit = 1 tenge, including VAT.

** According to Astana time.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

**** The fee is collected between 00:00 and 02:00 Astana time. If no fee has been collected between 00:00 and 02:00 due to insufficient funds in your account, it will be collected after you top up your account after 02:00.

Maximum call duration – 30 minutes.

Tariffs are valid in the territory of the Republic of Kazakhstan.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tg per message; sending international ММS – 25tg per message. Read more on MMS >>

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

 

How to subscribe:

Please, be informed that starting 1 July 2016, subscription to this tariff will be closed. Subscribers who are currently on this tariff will be able to stay on it after this date.

Maximum

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in terms, effective 07.06.2018 Learn more→

The terms of the ‘Maximum’ tariff will change as follows: the per MB rate applied when the tariff fee is not paid or inclusive allowance is used up will be reduced from 20.16 to 14 tenge.

Please, be reminded that, should you fail to pay the tariff fee or go over your data allowance, access to mobile internet will be blocked. To restore access:
- top up your account to enable us to collect the tariff fee and renew your inclusive data allowance;
- buy a data add-on;
- dial *325# to give us a permission to charge you our standard data rates

All other terms will remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.


Maximum

11

₸/min

Each month starting from 01.06.14, customers on the Maximum tariff plan will be getting 50 free on-net MMS. So the total bonus will be 50Mb+50SMS+50MMS on-net for 30 days! Access to the content of fun.activ.kz portal is closed. Except this, all other conditions remain unchanged.

 

Calls to any destination within Kazakhstan at only 11 tenge per minute and get 50 free SMS/MMS and 50MB of fee GPRS traffic every 30 days

Product/ServiceParametersBilling incrementCharge, in units*
Calls within Activ/Kcell/Vegaline networks (voice and video-call), to landlines and other mobile networks per minute 1 sec 11
Daily fee** - - 11
Onnet SMS/MMS 1 message - 7
Other Mobile Operators SMS 1 message - 12,33
International SMS 1 message -

Standard rate

"Always available" service - - 0
Mobile Internet / Mobile WAP 1 MB 1Kb 14
Roaming*** About Roaming
Please, be informed that starting 1 July 2016, subscription to this tariff will be closed. Subscribers who are currently on this tariff will be able to stay on it after this date.

* 1 call unit = 1 tenge, VAT included.

** Subscription fee is withdrawn from subscriber’s mobile account between 00:00 a.m. and 02:00 a.m. according to Astana time.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

Terms of value-added service provision:

50 free on-net SMS with 30 day validity period will be available upon tariff plan activation. Any unused SMS allowance will be cancelled on expiry of the 30-day’ term. The 50 SMS allowance will be renewed every 30 days during the period of tariff plan validity. Where a subscriber goes over his/her SMS allowance, he/she will be charge to send SMS at the rates shown in Table 1. The SMS allowance is not available out the Republic of Kazakhstan.

50MB free traffic allowance (with APN set to internet) with30 day validity period will be available upon tariff plan activation. Any unused traffic allowance will be cancelled on expiry of the 30-day’ term. The 50MB traffic allowance will be renewed every 30 days during the period of tariff plan validity. Where a subscriber goes over his/her traffic allowance, he/she will be charged at the rates shown in Table 1. The traffic allowance is not available out the Republic of Kazakhstan.

50 free on-net MMS with 30 days validity period will be available upon tariff plan activation. Any unused MMS allowance will be cancelled on expiry of the 30-day’ term. The 50 MMS allowance will be renewed every 30 days. Where a subscriber goes over his/her MMS allowance, he/she will be charge to send MMS at the standard rates. The MMS allowance is not available in roaming.

Bonus SMS/MMS/MB balance check *111*3#OK or *123*3*2#OK.

Rates are valid in the territory of the Republic of Kazakhstan.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tg per message; sending international ММS – 30 tg per message. Read more on MMS.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Hit+

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in terms, effective 07.06.2018,. Learn more→

The terms of the Hit+ tariff will change as follows: the per MB rate applied when the tariff fee is not paid will be reduced from 20.16 to 14 tenge.

Please, be reminded that, should you fail to pay the tariff fee, access to mobile internet will be blocked. To restore access:
- top up your account to enable us to collect the tariff fee and renew your inclusive data allowance;
- buy a data add-on;
- dial *325# to give us a permission to charge you our standard data rates

All other terms will remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Hit + tariff for Karaganda region.

Starting 7 August 2017, International SMS will be excluded from your tariff’s scope. Service remains available to you; however, charge per international SMS will increase to 20 tg from this date.

Standard rate

Service Calls originating
from
Karaganda region
Calls originating
outside
Karaganda region
Monthly
fee*
1 450 ₸ 1 450 ₸
If has been
collected
If has not been
collected
If has been
collected
If has not been
collected
Calls
on-net
0 ₸/min 9 ₸/min - 1st minute;
1 ₸/min - from 2nd minute
16,7 ₸/min
Calls
off-net domestic
0 ₸/min - 130 minute (inclusive allowance, 30 days);
9 ₸/min - from 131st minute
9 ₸/min 20 ₸/min
Internet 0 ₸/MB - 1 024 MB (inclusive allowance, 30 days);
3 ₸/MB - from 1 025го MB
14 ₸/MB 0 ₸/MB - 1 024 MB (inclusive allowance, 30 days);
3 ₸/MB - from 1 025th MB
14 ₸/MB
SMS/MMS
on-net
7 ₸/SMS
SMS
off-net domestic
12,33 ₸/SMS
Roaming*** Details
"Always Available" 0 ₸
Please, be informed that starting 1 July 2016, subscription to this tariff will be closed. Subscribers who are currently on this tariff will be able to stay on it after this date.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

Maximum call duration - 30 minutes

The Conference Call service is not available on this Tariff.

The MMS Portal service is also available for the subscribers on this Tariff (subject to activation of the MMS service) at the following rates: off-net domestic ММS - 15 tenge per message, international ММS - 30 tenge per message.

* The fee is collected at the time of tariff activation and then once in 30 days between 00:00 and 02:00 (Astana time), subject to sufficient funds in the subscriber's account. If no fee has been collected due to insufficient funds in their account, the tariff will not be activated. If the fee was not collected when due between 00:00 and 02:00 (Astana time), it will be collected after the subscriber tops up his/her account on that particular day and full service as per tariff will be available during current billing cycle until the next billing cycle starts.

** The voice and data allowance is provided after the fee is collected and valid for the next 30 days until the next billing cycle starts. Any unused allowance does not roll over do the next billing cycle and is cancelled. The voice and data allowance cannot be used while the subscriber is roaming and is cancelled when the subscriber switches to a different plan. Subscribers can check voice/data balance by calling *111*3# OK.

Data allowance included in the Tariff provided during an active internet session is not available during that session. To use your data allowance, please close your current session by disabling and enabling mobile data on your phone) and access the Internet again.

Data allowance included in the Tariff is available with APN set to internet or WAP.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

Attention: when less than 4MB of data allowance is left, it will be reserved for your current session. Any further sessions will be charged based on your Tariff rates.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services.

Combinability of services:

  1. ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  2. If the Subscriber is using the Mobile Internet +, Mobile Internet or Internet + promotional service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case, data with shorter validity period will be used first. When data provided under both the Tariff and the promotional service is used up before the next billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  3. If the Subscriber is using other additional services with inclusive on-net (voice and video)/data allowance, call/data allowance with shorter validity period will take priority.
  4. If the Subscriber gets promotional call units/bonuses (bonus on calls, sms and data) under any other promotional offer or additional service, the call units/bonuses with shorter validity period will be used first. If they have the same validity period, bonuses will be used first followed by promotional call units.
 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

Shchedry

Dear customer, ‘Schedry’ tariff will be terminated. You can switch to any other tariff available to you now, or you will be moved to ‘Activ+’ pas-as-you-go tariff during 28.11-29.11.17 period. We recommend ’Comfort’ tariff line

Unlimited possibilities of communication with the tariff plan “Shchedry”:

  • 0 tenge for on-net calls (when in your home zone*)!
  • Top up once a week and talk for free!

Attention! The tariff home zone includes certain KZ regions. For details, call *166*4# OK or go to Home Zone section below.

ATTENTION!!! Starting 04.04.2017 international calls at reduced rates will no longer be available on the following tariffs and our standard international calling rates will apply. Find out more here.

Product/Service Parameters Billing increment Calling subscriber is within the home zone. Cost, in units* Calling subscriber is outside the home zone. Cost, in units*
With 150 and over tenge top-up (incl. VAT)** Without 150 and over tenge top-up (incl. VAT)
On-net (activ/Kcell) calls (voice and video), per minute 1st minute 1 sec 0 11 11
From 2nd minute onward 0
National calls (landlines and other mobile), per minute 1 minute 1 sec 8,9 20
On-net (activ/Kcell) SMS/MMS 1 message - 7
National SMS 1 message - 12,33
International SMS 1 message - Standard rate
Mobile Internet/Mobile WAP 1 MB 1 KB 20,16
Always Available service - - 0
Roaming service**** About roaming

Subscription to tariff is closed.

The rates shown in the Table above are valid in the territory of Kazakhstan.

Maximum call duration – 30 minutes.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tg per message; sending international ММS – 30 tg per message. Read more on MMS.

If Call Divert feature is enabled on the subscriber’s mobile phone (except for “no answer” call divert), he/she will be charged at the rates applicable outside the Home Zone*.

** The rate is valid for 7 days after the subscriber tops up his/her account with a lump sum of 150 tenge (by 24:00 (Astana time) of the 7th day). The rate is also valid for 30 days after the subscriber tops up his/her account with a lump sum of 650 tenge (by 24:00 (Astana time) of the 30th day). The Mobile help service does not allow the subscribers to transfer balance to other subscribers. Balance may be replenished after the tariff ‘Schedry’ is subscribed to.

Funds received through the services ‘Mobile help’, ‘Extra balance’, ‘Auto Extra Balance’ and/or other similar services shall not be considered as balance replenishment for applying the 0 tenge tariff rate. If a subscriber users the services ‘Mobile help’ ,‘Extra Balance’, ‘Auto Extra Balance’ and other similar services within the scope of terms of provision of such services, funds, received from the services, and the cost of services will be debited from the user's account upon balance refilling, and, therefore, these amounts will not be accounted for as balance replenishment for applying the 0 tenge tariff rate.

**** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

If the balance is refilled in the amount allowing to apply the reduced rates subject to the tariff plan terms,  the longer period of effect of reduced rates will apply during the term of this tariff.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

* Tariff home zone includes the following localities, and the home zone can be found by dialing *166*4#OK.

 

Baikonur

  Zhezkazgan
  Satpayev
  Karazhal
Zhanaarkinsky Zhayrem
Kengirskoe
Kyzylzhar
Nurinsky Shubarkol
Ulytausky Korgasyn
Karsakpay
Ulytau
Zhezdy
Borsengir
Sarysu
  Ust-Kamenogorsk
  Ridder
  Shar
Kurchumsky All settlements covered by the company’s mobile network
Zaisansky
Katonkaragaysky
Ziryanovski
Tarbagataisky
Kokpektynsky
Ulansky
Glubokovsky
Shemonaikhinsky
Zharminsky

All settlements covered by the company’s mobile network.

Shchedry krai

Dear customer, ‘Schedry Krai’ tariff will be terminated. You can switch to any other tariff available to you now, or you will be moved to ‘Activ+’ pas-as-you-go tariff during 28.11-29.11.17 period. We recommend ’Comfort’ tariff line

Unlimited possibilities of communication with the tariff plan “Shchedry krai”:

  • 0 tenge for on-net calls (inside North Kazakhstan Oblast)!
  • Top up once a week and talk for free!

ATTENTION!!! Starting 04.04.2017 international calls at reduced rates will no longer be available on the following tariffs and our standard international calling rates will apply. Find out more here.

Attention! The tariff home zone includes certain KZ regions. For details, call *166*4# OK or go to Home Zone section below.

Product/Service Parameters Billing increment Caller is inside North Kazakhstan Oblast Caller is outside North Kazakhstan Oblast
With 150 tenge top-up (incl. VAT)* Without 150 tenge top-up (incl. VAT)
On-net (activ/Kcell) calls (voice and video), per minute 1st minute 1 sec 0 11 11
from 2nd minute onward 0
National calls (landlines and other mobile), per minute 1-3 minutes 1 sec 18 20
from 4th minute onward 2
On-net (activ/Kcell) SMS/MMS 1 message - 7 7
National SMS 1 message - 12,33
International SMS 1 message -

Standard rate

Mobile Internet/Mobile WAP 1 MB 1 KB 20,16
Always Available service - - 0
Roaming service*** About roaming

Subscription to tariff is closed.

The rates shown in the Table above are valid in the territory of Kazakhstan.

Maximum call duration – 30 minutes.

The MMS-Portal value-added service is available to customers on this tariff plan, subject to activation of the MMS service: sending ММS to other KZ networks – 15 tg per message; sending international ММS – 30 tg per message. Read more on MMS.

If Call Divert feature is enabled on the subscriber’s mobile phone (except for “no answer” call divert), he/she will be charged at the rates applicable outside the oblast.

* The rate is valid for 7 days after the subscriber tops up his/her account with a lump sum of 150 tenge (by 24:00 (Astana time) of the 7th day). The rate is also valid for 30 days after the subscriber tops up his/her account with a lump sum of 650 tenge (by 24:00 (Astana time) of the 30th day). The Mobile help service does not allow the subscribers to transfer balance to other subscribers. Balance may be replenished after the tariff ‘Schedry krai’ is subscribed to.

Funds received through the services ‘Mobile help’, ‘Extra balance’, ‘Auto Extra Balance’ and/or other similar services shall not be considered as balance replenishment for applying the 0 tenge tariff rate. If a subscriber users the services ‘Mobile help’ ,‘Extra Balance’, ‘Auto Extra Balance’ and other similar services within the scope of terms of provision of such services, funds, received from the services, and the cost of services will be debited from the user's account upon balance refilling, and, therefore, these amounts will not be accounted for as balance replenishment for applying the 0 tenge tariff rate.

*** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

If the balance is refilled in the amount allowing to apply the reduced rates subject to the tariff plan terms,  the longer period of effect of reduced rates will apply during the term of this tariff.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

All For all Start

Change in Tariff from 11.09.2018 Learn more→

From 11 September 2018, access to the Internet will not be blocked when customers fail to pay the monthly fee on the following tariffs. A per-MB rate will apply if a customer has no other data services/data add-ons active on their account. All other terms and conditions of the said tariffs remain unchanged.

Tariff updates, effective on 22.08.2018 Learn more→

The 500MB, 1GB and 2GB data add-ons will not be available. Instead, you will be able to purchase1GB for 450 tenge and 2GB for 650 tenge (subject to your payment of the tariff fee for the current bill cycle).

To purchase add-ons dial, *888#.

All other terms and conditions of the tariffs remain unchanged.

Change in terms, effective 07.06.2018 Learn more→

The terms of the ‘All For All Start’ tariff will change as follows: the per MB rate applied when the tariff fee is not paid will be reduced from 20.16 to 14 tenge.

Please, be reminded that, should you fail to pay the tariff fee, access to mobile internet will be blocked. To restore access:
- top up your account to enable us to collect the tariff fee and renew your inclusive data allowance;
- buy a data add-on;
- dial *325# to give us a permission to charge you our standard data rates

All other terms will remain unchanged.

Change in Tariff from 01.03.2018 Learn more→

Effective on 1 March 2018, we will change the terms of use of inclusive allowance on your tariff. If you run out of any service from your inclusive allowance before it is due to renew, you will not be charged overage rates but access to that service will be blocked for the remainder of that bill cycle.

Separate block will be set for each service included in your allowance: Calls, Data and Onnet SMS. You will receive a SMS notification that you have hit your limit for the respective service.

When access to service is not blocked

If monthly tariff fee is not paid, the standard voice/sms/data rates for your tariff will apply.

Attention! Access to the Internet will be blocked, unless you give your consent to be charged standard data rates for your tariff.

How to restore access to service

  1. Follow the instructions contained in the SMS-message.
  2. Go to http://zero.activ.kz where you can
    • Top up your account
    • Request early tariff restart
    • Change tariff
    • Purchase an extra service package
    • Give consent to operator to charge data overage rates after your inclusive data allowance is used up.
  1. Dial *167# for early tariff restart. In this case, any unused allowance remaining from your previous tariff will be lost.
  2. To switch to any other available tariff, use appropriate USSD code or send a text.
  3. To purchase an extra package of minutes, SMS or data, dial *888#.

Package type

Cost, tg VAT

Connection command

60 minutes for other RK cellular operators

390

*888*1*1#

30 SMS within the activ / Kcell network

150

*888*2*1#

Internet package 500 MB

290

*888*3*1*1#

Internet package 1 MB

390

*888*3*1*2#

Internet package 2 MB

590

*888*3*1*3#

Extra pack is valid for 30 days from activation (till 23:59 of the 30th day, Astana time).
Any unused allowance from the extra pack will be lost upon expiration its expiration or in case of termination of mobile services contract.
In case of tariff change, subscriber will be able to use his/her extra pack until its expiration date.
When the subscriber has similar allowances from both the extra pack and the tariff, the allowance expiring soonest will be used fist. Subscriber may purchase more than one extra pack, in which case allowance expiring soonest will be used fist. When the subscriber has similar allowances from the extra pack and other services that come with inclusive minutes/sms allowance, allowance expiring soonest will be used fist.
When allowance from the extra pack is depleted, further usage will be in accordance with the subscriber’s tariffs and/or such other service, subject to compatibility rules.

  1. Dial *325# to give consent to operator to charge respective overage rates after your inclusive allowance is used up.

Henceforth, access to the respective service(s) will not be blocked and you will be charged the overage rate for that service (see your Tariff terms and conditions). USSD codes:

USSD-comands

Action

*325*1#

To restore access to Outgoing calls and provide consent to be charged overage rates

*325*2#

To restore access to Mobile data and provide consent to be charged overage rates

*325*3#

To restore access to Mobile data and provide consent to be charged overage rates

*325*4#

To restore access to All services from your inclusive allowance: minutes, data, onnet SMS and provide consent to be charged overage rates

Consent is valid as long as:

  • you stay on this tariff;
  • remain the owner of your mobile number.

You can withdraw your consent any time. To that end, submit a written notice of consent withdrawal to Kcell Center or simply switch to a different tariff.

Tariff plan from "All for All" tariffs line


  • 0 ₸ for on-net calls;
  • 0 ₸ 4 minutes for off-net domestic calls;
  • 30 bonus SMS on-net;
  • 70 bonus MB daily!
  • Daily fee - 59 ₸.
 
Service Cost
Daily
fee***
59 ₸
If has been
collected
If has not been
collected
Calls
on-net
0 ₸/min 11 ₸/min - 1st minute
0 ₸/min - from 2nd minute
Calls
off-net domestic
0 ₸/min - 4 minute
(daily allowance)**
7 ₸/min - from 5th minute**
according to combinability terms**
18 ₸/min
SMS
on-net
0 ₸/SMS - 30 SMS
(daily allowance)**
7 ₸/SMS - from 31st SMS
according to combinability terms**
7 ₸/SMS
SMS
off-net domestic
12,33 ₸/SMS
MMS
on-net
7 ₸/MMS
International
SMS
Standard rate
Internet 0 ₸/MB - 70 MB
(daily allowance)**
5 ₸/MB - from 71st MB
according to combinability terms**
14 ₸/MB
Roaming**** Details
"Always Available" 0 ₸
Please, be informed that starting 1 July 2016, subscription to this tariff will be closed. Subscribers who are currently on this tariff will be able to stay on it after this date.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

** The voice, SMS and data allowance is provided after the fee is collected, minutes and sms are valid until the next billing cycle starts. Any unused data allowance is available till the end of the second month following the one in which the Tariff was activated, in case of daily fee for current day was charged.

The voice and data allowance cannot be used while the subscriber is roaming and is cancelled when the subscriber switches to a different plan.

To check bonus data balance, subscribers should dial *111*3#. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

You data allowance will not be available to you if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance is applied.

Data allowance will be available with access point name set to internet/WAP.

*** The fee is collected at the time of tariff activation and then on a daily basis between 00:00 and 02:00 (Astana time). If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber"s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

Combinability of services:

  • ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  • If the Subscriber is using the Mobile Internet + promotional service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the promotional service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Mobile Internet + service.
  • If the Subscriber is using the Internet + service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  • If the Subscriber is using the Bonus Internet service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  • If the Subscriber is using Internet Packs, Service Bundles or similar services with inclusive voice, data and/or SMS allowance with limited validity period, data allowance with shorter validity period will take priority.
  • The 500 minutes for 500 tenge promotional offers is not available to the Tariff subscribers.

**** Service is available outside the Republic of Kazakhstan and Company’s coverage area. When necessary, the Subscribers can turn off Roaming by texting NET to 3330 or texting DA to 3330 to turn it on again. Roaming can be turned on/off in Kazakhstan only, within the Company’s network coverage area.

Maximum call duration – 30 minutes.

The MMS Portal service is also available for the subscribers on these tariff plans (subject to activation of the MMS service) at the following rates: sending of one MMS message to subscribers of other RK operators - 15 tenge, international ММS – 30 tenge per message.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services.

 

Additional data packages

Type of pack

Activation cost,
tenge, incl. of VAT

USSD-command
for activation

1 GB

450 

*888*3*1*1#

2 GB

650 

*888*3*1*2#

Additional data packages conditions

All for all

Dear customer, ’All For All’ tariff will be terminated. Switch to any other available tariff now or you will be moved to ’Basic+’ pay-as-you-go tariff during 29.11-30.11.17. We recommend ’Comfort’ tariff line

Tariff plan from "All for All" tariffs line.


  • 0 ₸ for on-net calls;
  • 0 ₸ 5 minutes for off-net domestic calls;
  • 50 bonus SMS on-net;
  • 171 bonus MB daily!
  • Daily fee - 99 ₸.
 
Service Cost
Daily
fee***
99 ₸
If has been
collected
If has not been
collected
Calls
on-net
0 ₸/min 11 ₸/min - 1st minute
0 ₸/min - from 2nd minute
Calls
off-net domestic
0 ₸/min - 5 minute
(daily allowance)**
7 ₸/min - from 6th minute**
according to combinability terms**
18 ₸
SMS
on-net
0 ₸/SMS - 50 SMS
(daily allowance)**
7 ₸/SMS - from 51st SMS
according to combinability terms**
7 ₸
SMS
off-net domestic
12,33 ₸/SMS
MMS
on-net
7 ₸/MMS
International
SMS
Standard rate
Internet 0 ₸/MB - 171 MB
(daily allowance)**
3 ₸/MB - from 172nd MB
according to combinability terms**
20,16 ₸
Roaming****
"Always Available" 0 ₸
Please, be informed that starting 1 July 2016, subscription to this tariff will be closed. Subscribers who are currently on this tariff will be able to stay on it after this date.

The cost of services is valid on the territory of the Republic of Kazakhstan, in tenge, VAT inclusive.

Billing increment - 1 sec.

Rounding of internet traffic - 1 KB.

** The voice, SMS and data allowance is provided after the fee is collected, minutes and sms are valid until the next billing cycle starts. Any unused data allowance is available till the end of the second month following the one in which the Tariff was activated, in case of daily fee for current day was charged.

The voice and data allowance cannot be used while the subscriber is roaming and is cancelled when the subscriber switches to a different plan.

To check bonus data balance, subscribers should dial *111*3#. Subscribers are responsible to monitor their data usage and allowance renewal. By continuing to use the services after your inclusive allowance has been depleted, you agree to be charged for further usage of those services. The Company will not compensate the Subscribers for data charges incurred in excess of inclusive allowance or before it is renewed.

You data allowance will not be available to you if it is applied while you are engaged in an active data session. We recommend that you close your current session (for that, disable Mobile Data in your device) and enable Mobile Data again after your data allowance is applied.

Data allowance will be available with access point name set to internet/WAP.

*** The fee is collected at the time of tariff activation and then on a daily basis between 00:00 and 02:00 (Astana time). If the fee has not been collected when due between 00:00 and 02:00 (Astana time) due to insufficient funds in the subscriber"s account, it will be collected after the subscriber tops up his/her account on that particular day and full service as per the Tariff will be available during the current billing cycle until the next billing cycle starts.

Combinability of services:

  • ‘Yearly internet+’ service is available on plans with limited data allowance. In this case, data with shorter validity period will be used first. When data allowance provided under both this Service and plan is used up, data usage will be billed at rates applicable under the Service until the next billing cycle starts or until data allowance included in the your plan is renewed, whichever is earlier.
  • If the Subscriber is using the Mobile Internet + promotional service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the promotional service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Mobile Internet + service.
  • If the Subscriber is using the Internet + service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data with shorter validity period will take priority. When data provided under both the Tariff and the service is used up before the next Tariff billing cycle starts, the subscribers will be charged at data rates applicable under the Tariff.
  • If the Subscriber is using the Bonus Internet service, the service fee will be collected and data allowance provided in accordance with its standard terms. In this case data w