Super Roaming

Armenia, Belarus, Kyrgyzstan and Russia (excluding Crimea)

Incoming calls

35 ₸/min

Calls to KZ

35 ₸/min

Calls to local numbers

35 ₸/min

Sending SMS

35 ₸/SMS

Data (APN set to internet)

35 ₸/MB

Asia, America, CIS, and Europe

Incoming calls

55 ₸/min

Calls to KZ

55 ₸/min

Calls to local numbers

55 ₸/min

Sending SMS

55 ₸/SMS

Data (APN set to internet)

55 ₸/MB

Subscription fee – 200 tenge.

Daily fee – 49 tenge.

Additional service covers 78 countries. Find the full list of countries by 35tg and 55tg in “Countries”

How to subscribe:

  • Call *239# and follow the voice prompts or text DA to 239. Subscription fee is collected upon service activation.

You can check if you have roaming services active on your account by dialing *145*4# or through virtual consultants on WhatsАpp and Telegram.

Additional service is available to customers who have activated the Roaming service. You can activate this additional service while roaming overseas, provided Roaming service is enabled.

Not all of our roaming partners support activation/deactivation of services when roaming via USSD. Other reasons may include outdated SIM card and temporary network failure. We, therefore, recommend you activate the services you need while in Kazakhstan, that is before you go abroad.

Don not forget to turn off the service on your return in Kazakhstan.

How to unsubscribe:

  • Call *239# and follow the voice prompts or text NET to 239.

Please, make sure you have activated Roaming before going abroad. To activate, call *145*1# or text DA to 3330. Roaming service is available for activation while in Kazakhstan, within provider’s network coverage area.

Attention! Do not forget to disable Roaming when you return home!

Become a member of our Roaming club by using “Super Roaming” and earning points. Details >

Daily fee is collected upon subscription to this additional service and then on a daily basis between 00-00 and 02-00 Nur-Sultan time. If no fee has been collected between 00-00 and 02-00 due insufficient funds in the Subscriber’s account, it will be collected after the Subscriber tops up and reduced rates will apply again. In case of unsuccessful daily fee charge the additional service will be suspended and roaming services will be billed according to the standard rates, depending on the direction and the selected roaming operator until the next successful daily fee charge. Additional service is terminated if daily fee could not be collected when due during 3 consecutive days.

When this additional service is activated along with “Surfing” and “Around the World” service, minutes/data allowance provided under “Surfing” and “Around the World” service will be consumed first. When used up, minutes/data allowance provided under this additional service will be used.

If Super Roaming is activated by customers who have an ongoing mobile phone contract that comes with inclusive voice roaming allowance, allowance provided under the contract will take priority over the Super Roaming allowance.

Attention! Number dialing format in roaming: + country code; city or network code; phone number, e.g. +7 7272 588300 (+7 KZ country). If you dial 8 instead of +7, connection will be set up via a satellite provider and you will incur higher roaming charges

Following compatibility conditions can be modified or supplemented by the Company.

Service is available to activ subscriber while roaming in any of the below listed countries.

Countries by tariff 35 tg:

Armenia

Kyrgyzstan

Belarus

Russia (excluding Crimea)

Countries by tariff 55 tg:

Afghanistan Iran Saudi Arabia
Australia Israel Serbia
Austria Italy Singapore
Azerbaijan Japan Slovakia
Bangladesh Jersey Slovenia
Belgium Jordan South Africa
Bulgaria Kenya South Korea
Cambodia Kuwait Spain
Canada Latvia Sri Lanka
China (excluding Taiwan) Lebanon Sweden
Croatia Lithuania Switzerland
Cuba Malaysia Tajikistan
Cyprus Malta Thailand
Czech Republic Mongolia Turkey
Denmark Montenegro UAE
Egypt Nepal Ukraine (excluding Crimea)
Estonia Netherlands United Kingdom
Faroe Islands  New Zealand United States
Finland Norway Uzbekistan
France Oman Vietnam
Georgia Palestine  
Germany Philippines  
Greece Poland  
Hong Kong Portugal  
Hungary Qatar  
India Republic of Moldova  
Indonesia Romania  

Information about additional service can also be received by free 3939 number. Call to this number is only available in Kazakhstan.