Around the World

Roaming — tailored to your needs! Now more affordable than you’d ever imagine! Activate the roaming package of your choice and stay comfortable and connected!

Around The World 20 — is a additional service that lets a roamer enjoy 20 minutes to receive calls, make calls to KZ and within a visited country, as well as 20 SMS and 500 MB of data for 7 days.

Around The World 35 — is a additional service that lets a roamer enjoy 35 minutes to receive calls, make calls to KZ and within a visited country, as well as 35 SMS and 1 GB of data for 10 days.

For a full list of eligible countries and destinations, check out the Countries section.

How to activate

  • Call *381*1#OK and follow the menu prompts.

You can check if you have roaming services active on your account by dialing *145*4# or through virtual consultants on WhatsАpp and Telegram.

The Package charge is collected upon its activation. Wait for the confirmation of activation. Package is only available for use when Roaming service is activated.

  • For balance check: *381*3#OK.

Only one Package may be activated at a time. New Package can be activated only when the previous one expires.

Not all of our roaming partners support activation/deactivation of services when roaming via USSD. Other reasons may include outdated SIM card and temporary network failure. We, therefore, recommend you activate the services you need while in Kazakhstan, that is before you go abroad.

Don not forget to turn off the service on your return in Kazakhstan.

To cancel your Package:

  • Call *381*2#OK and follow the menu prompts.

Wait for the confirmation of deactivation. Package is automatically deactivated when you turn off Roaming.

Incoming calls, calls to KZ and within a visited country

SMS

Data

Activation charge

Overage voice/text/data-roaming rate per min/sms/mb

Package validity period

20minutes

20

500 MB

2 990 tenge

49 tenge

7 days

35 minutes

35

1 GB

4 990 tenge

49 tenge

10 days


To check remaining allowance, dial *381*3#OK.

Service is available to activ customers while roaming in the following countries

Armenia

France

Malaysia

Switzerland

Austria

Georgia

Netherlands

Tajikistan

Azerbaijan

Germany

Poland

Thailand

Belarus

Hong Kong

Portugal

Turkey

Belgium

Israel

Republic of Korea

Ukraine (excluding Crimea)

Bulgaria

Italy

Russian Federation (excluding Crimea)

United Kingdom

Canada

Japan

Singapore

USA

China (excluding Taiwan)

Kyrgyzstan

Spain

Uzbekistan

Czech Republic

Latvia

Sri Lanka

Vietnam

Finland

Lithuania

Sweden

UAE

Hungary

Greece

Denmark

Indonesia

Iran

Malta

Moldova

Mongolia

Norway

Saudi Arabia

Serbia

Slovakia

Slovenia

Croatia

Estonia


In countries other than those listed above, customers will be charged based on standard voice/SMS/data roaming rates or additional services, if any is active on his/her account, depending on the destination and provider selected.

Package is valid for 7 or 10 days from activation and expires at 23:59 (Nur-Sultan time) on the 7th/10th day of use, respectively. Any remaining allowance is lost. When used up, incoming calls / calls to KZ and within a visited country / SMS / data usage will be willed at a flat rate of 49 tg per min/sms/mb.

After the expiration of Package, our standard roaming rates will apply, which vary by a visited country.

The Package charge is collected upon its activation, provided there is sufficient balance in the customer’s account.

Before going abroad, make sure you have activated the Roaming service. To activate, dial *145*1# or text DA to 3330. Service is activated while in Kazakhstan within our network service area

Package is not available to customers who have Surfing additional service active on their account.

Service is available for use provided only the Roaming service is turned on. Once you reach ‘zero’ balance, you will be disconnected from Roaming service and access to ‘Around the World’ additional services will be suspended until you top up your account and Roaming service is activated again.

These rules may be reviewed/amended by Company.

More information on this additional service can be obtained for free by calling 2929 while in Kazakhstan.