Grab Your Cashback!

Get 10% cashback when you pay for public transport with your cell phone airtime

Starting 01.03.2020, participate in the ‘Grab Your Cashback’ promotion.

activ customers will get a 10% cashback on public transport tickets in Almaty when they pay with their cell phone airtime.

To enjoy cashbask:

  1. Send a 6-digit bus code (you can find it on the ONAY terminal) via SMS to 9909;
  2. Your e-ticket will be sent to your phone via SMS.

Cashback will be credited to your mobile account within 3 days from payment.

  1. ‘Grab Your Cashback’ promo (hereinafter – the Promotion) is held from 01.03.2020 to 01.06.2020.
  2. Territory – Almaty, Republic of Kazakhstan (Operator's network coverage area).
  3. Promotion participants are the activ and Kcell subscribers who are citizens of the Republic of Kazakhstan, or foreign citizens having a residence permit in the Republic of Kazakhstan, whose mobile numbers are registered to individuals.
  4. Any subscriber will be recognized as a Participant of the Promotion, if he/she meets all of the criteria listed below:
  • During the Promotion, Participant pay for public transport in Almaty using his cell phone airtime by sending a short text message to 9909 (hereinafter - Payment) and gets a message confirming successful payment.
  • This Payment method is available on all routes where ONAY card payments are accepted. Participant pays for the fare by sending an SMS with a six-digit code (it can be found on the ONAY payment terminal) to short number 9909. After that, he gets an SMS containing an electronic ticket. The fare cost is deducted from the Participant’s cell phone balance.
  • The fare is 80 tenge. At the time of Payment, Participant must make sure he/she has sufficient balance to cover the fee. Payment is possible for Kcell/activ subscribers, private persons, with advanced payment procedure. The benefit-entitled citizens who use this payment method will be charged full cost of the trip. Sending SMS to number 9909 is free.
  • The Participant’s mobile number must be in ‘active’ status.
  • The ticket is valid for one trip only. To purchase a new ticket, Participant must send an SMS with the ONAY terminal code to number 9909 again.
  • Once the Payment has been accepted, Participant will have a 10% cashback credited to his/her mobile account.
  • Cashback is credited within 3 (three) business days from the date of Payment.
  1. Subscribers referred to in par. 4 hereof who made the Payment prior to the Promotion commencement will not be included in the list of Participants.
  2. During the Promotion period, Operator has the right to send SMS messages to its subscribers with information about the Promotion.
  3. By making the Payment, Participants confirm that they have read and agree to be abound by the Terms and Conditions of the Promotion.
  4. Operator has the right to refuse to provide a bonus in case the Participant fails to fulfill the conditions provided for herein.
  5. The prize pool of the Promotion is formed at the expense of the Operator.
  6. Operator reserves the right to review the terms of this Promotion by posting relevant information on, Changes will come to force on the date of publication.
  7. Operator is not responsible for:
  • Untimely fulfillment / non-fulfillment by the Participants of the Promotion conditions;
  • A failure by the Participants to receive cashback for any reason due to the fault of the Participant.


  1. Operator has the right to unilaterally change these Terms and Conditions for any reason that does not contradict the laws of the Republic of Kazakhstan, subject to giving notice to the Participants by posting the amended Terms and Conditions, including additional information regarding this Promotion, on, websites.

2.Operator bears no responsibility in connection with any disputes regarding ownership, possession or use of subscriber devices and subscriber numbers, as well as their registration. Any person who claims to be the owner of the mobile number that was used to participate in the Promotion will be considered its current owner (mobile number is registered with his IIN), provided that other supporting documents have been furnished as well.

  1. In case the Participant claims a cashback in accordance with these Rules, Operator will provide a response in accordance with the requirements of the Public Agreement and the current legislation of the Republic of Kazakhstan.
  2. Operator is not responsible for technical and technological errors that may occur in cellular networks or equipment of the Operator.
  3. All disputes related to the Promotion should be resolved through negotiations. Failing which, such dispute will be considered in the relevant court of the Republic of Kazakhstan in accordance with the current legislation.
  4. In case of third parties claims brought against the Operator in connection with the Participant’s violation of third parties rights during the Promotion, Participant takes responsibility to independent resolve such disputes.
  5. If you have any questions concerning the Promotion, contact Operator on: 3030 (activ), 9090 (Kcell).