Home delivery

You no longer need to visit us, we will come to you! With ‘On-Site Service’, you will be able to use the following services in a place convenient to you, namely:

  • Purchasing activ numbers
  • Restore/replace SIM
  • Change of mobile number

Just call +7 727 258 8300, +7 727 258 8000 (24/7 service).

Call charge is based on Kazakhtelecom’s landline calling rate.

  • 3030, 116 - 24/7 service for activ customers.
  • 9090, 116 - 24/7 service for Kcell customers.

Information you need to provide:

  • Product/service name;
  • City;
  • Contact phone number (and additional contact number, if operator fails to contact you).

Service charge:



800 tenge


800 tenge


300 tenge

Payment is made to dealer/courier in cash on delivery.

Attention! Service is available in the following cities:

  • Almaty
  • Aktobe
  • Turkestan

We are working to ensure that service is available in other cities of Kazakhstan

Delivery is limited to the city boundaries (delivery areas may vary by city).

Items ordered before 14.00 will be delivered on the same day.

Items ordered after 14.00 will be delivered on the same or the next business day.

You may also request delivery on some other day but not later than 5 business days of your order date.

At the time of delivery, please make sure to provide the necessary documents (depending on the type of service/product ordered).

Note. Once we received your order, we will contact you to clarify delivery details, such as address, delivery time, documents required, etc.