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Data Pack

Data pack fee, tenge incl. VAT

Activation

Balance check

Deactivation

500 MB

390

Closed

*444*9*3#

*444*9*4#

1 GB

490

Closed

2 GB

790

Closed

3 GB

990

*444*9*1*4#

8 GB

1490

*444*9*1*5#

15 GB

1990

*444*9*1*6#

25 GB

2990

*444*9*1*7#

30 GB

3990

Closed

40 GB

4990

*444*9*1*9#

Service is activated provided the Subscriber has sufficient account balance to cover the data pack fee. Data pack is valid for 30 days from activation.

The full amount of fee is collected upon data pack activation and then every 30 days between 00:00 and 02:0, Nur-Sultan time. In case of insufficient account balance, the fee will be collected in full after the Subscriber has tops up his/her account and data allowance provided and valid until the next billing cycle starts. Until that time, the first 2MB will be billed based on 15 tenge/MB rate, then 1 tenge/MB for the remainder of that day, according to Nur-Sultan time,on tariff plan with data allowance- according to tariff plan conditions.

For correct operation of the Internet traffic accrued, it is recommended to interrupt the current Internet session for 1-2 seconds: turn off mobile data or select «flight mode» and then resume using the Internet: turn on mobile data / turn off «flight mode».

Data allowance is valid for 30 days from application. Any unused data is lost and does not roll over to the next 30-day billing cycle.

Upon the Service deactivation the unused data will be available to Subscriber within the established validity period.

Service is not available to the Subscribers while they are roaming.

Attention: a certain amount of data will be automatically reserved for your first 2G/3G session or once you access 4G network. If you run out of data allowance – a certain amount of money will be reserved from your account to ensure uninterrupted browsing. To find out more about data reservation, click this link.

The option of Service reactivation is implemented for re-subscription to the existing Subscriber’s type of Service with fee write-off and accrual of relevant Internet traffic, not waiting for the next fee write-off under the Service. If the Subscriber has unused Internet traffic under reactivated type of Service, it will not be annulled and remain available till the end of validity, and the Internet traffic with shorter validity period will be used first.

When the option of Service reactivation is used, the next fee write-off under the Service will be in 30 days.
Methods of reactivation for the existing Subscriber’s type of Service:
  • USSD: *444*9*5#OK
  • SMS reactiv to number 2002

Additional terms

  • The top speed of access depends on technical characteristics of the device (phone, modem, smartphone, etc.), its location in the area of coverage, signal strength and network load;
  • Service, activated during the current Internet session, will not operate. Such Internet session will be charged as per the standard tariff rate. You are recommended to close in such cases the current session and renew using of the Internet after service activation.
  • The Service will be provided only in respect of the Mobile Internet, if the internet access point in the subscriber terminal is set up;
  • Billing increment: 1 KB;
  • Only one of services can be activated at once;
  • The Service is not available in roaming;
  • The Internet traffic under the Service will be available at any balance;
  • All prices are shown in tenge inclusive of VAT.

Combinability rules

  • Service is not available to Subscribers who have ongoing Contract Phone/Smart Buy contrac.
  • When Service is activated along with Happy SMS and MB, One Year Internet+, Mobile Internet+, Internet+, Bonus Internet services, data which expires first will be used up first. When data from both the Data Pack and service runs out, data usage will be billed in accordance with the combinability rules applicable to such services and Subscriber’s Tariff.
  • When Service is activated along with a tariff that comes with inclusive data allowance, data which expires first will be used up first. When data from both the Data Pack and tariff runs out, standard data rates for the Tariff
  • When Service is activated on a tariff that comes with no inclusive data allowance, the following data overage rates will apply when data allowance provided under the Service is used up: first 2MB - 15 tenge/MB, then 1 tenge/MB till the end of the day (Nur-Sultan time). Data overage rates will be charged till the next bill date for the Service.

These rules may be reviewed/amended by Company.