If the amount of the certificate exceeds the maximum prepayment amount for the contract, will the difference be refunded to me?

Date of publication: March 2, 2022

No. The remaining amount will be credited to the first monthly payment for the Contract Phone service. If the amount of the certificate exceeds the total amount of prepayment and monthly payment, the balance will be credited to the phone number balance to which the Contract Phone service will be connected.

city icon
Your city Almaty?
Select your city
  • Astana
  • Almaty
  • Aktau
  • Aktobe
  • Atyrau
  • Zhanaozen
  • Karagandy
  • Kokshetau
  • Kostanay
  • Kyzylorda
  • Pavlodar
  • Petropavlovsk
  • Semey
  • Taldykorgan
  • Taraz
  • Turkestan
  • Uralsk
  • Ust-Kamenogorsk
  • Shymkent
Sign in

You need to log in, since the execution of the contract is available only for Kcell and activ subscribers.

message text

message text

By continuing you confirm your consentwith a list of documents of Kcell JSC