Return policy

Date of publication: Dec. 19, 2020

If after purchase you will discover a factory defect or damage to the packaging, issue a return by the courier who delivered the product. If you pick up the product at the pickup point, you can make a return through the employee of the pickup point. In other cases, the goods cannot be returned or exchanged. If a factory defect is detected during the warranty period, the return of the goods is made on the basis of the following documents: * Act of an authorized service center¹; * Delivery note for the delivery of goods to the party; * Acceptance and transfer of the phone; * Original document proving the identity of the buyer. ¹ If a malfunction is found, the purchaser will contact an authorized service center. Provided the malfunction is covered by the warranty, the service center will diagnose and repair the device at the customer's request.
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