You need to register in the Mobile Citizen Database. It will take about 10 minutes. For detailed instructions go to https://egov.kz/cms/ru/articles/mobilecitizen

• Check your registration status in the egov Mobile Citizen Database via the link https://egov.kz/cms/ru/services/Proverka-nalichiya-registracii-v-mobilnoy-baze-grazhdan-

• Once registered, you will be able to resubmit your application if your current one was rejected.

• Do not close the page. The application may still be approved.